Reviews
This profile includes reviews for Amerisleep's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 204 Customer Reviews
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Review fromCharlene W
Date: 06/08/2023
5 starsThe bed is firm which helps my back and it sleeps cool. Best bed i have had in 60 yearsReview fromKristy H
Date: 06/08/2023
5 starsI have had numerous back surgeries and still suffer with Chronic Pain in my Left Sciatic Nerve and Joint. We ordered the King sized bed and I am finally able to get support I need, yet softness for other joints.This bed changed my life!Review fromAmanda G
Date: 06/08/2023
5 starsAmerisleep has the best warranty! The stand by their product and make it seemless to exchange until you have the level of comfort you deserve!Review fromRobert C
Date: 06/08/2023
5 starsI bought my amerisleep bed and adjustable base a few years ago and I just love it and it is still just as comfy as the first day.Review fromRebecca L
Date: 05/22/2023
5 starsRebecca L
Date: 05/22/2023
I purchased and received a King sized AS1 mattress with no attempts to return and it was a timely delivery. It was a ************** process and received no off-gassing concerns and honestly think it's a better product than majority of hotel beds out there. *Transparency - there are credit incentives offered by the company to leave a review, but the comments above are from my ***************.
Amerisleep
Date: 05/23/2023
Hello *******, Thank you for taking the time to share your positive experience with us regarding your purchase of the King sized AS1 mattress. We truly appreciate your feedback and are thrilled to hear that the entire process, from purchase to delivery, was seamless and timely.It's wonderful to know that you received the mattress without any issues and that you didn't experience any off-gassing concerns. We take pride in providing high-quality products, and your satisfaction is our ultimate goal.We're especially pleased to hear that you find the AS1 mattress to be superior to the majority of hotel beds out there. Your endorsement speaks volumes about the comfort and quality of our product, and we couldn't be happier that it has exceeded your expectations.Regarding your transparency about the credit incentives offered by our company, we want to assure you and other readers that your comments are based on your true experience. We value honest feedback and strive to maintain the integrity of our customer reviews.Once again, thank you for your kind words and for choosing our AS1 mattress. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out to us.Best,Amerisleep
Date: 05/23/2023
Hello *******, Thank you for taking the time to share your positive experience with us regarding your purchase of the King sized AS1 mattress. We truly appreciate your feedback and are thrilled to hear that the entire process, from purchase to delivery, was seamless and timely.It's wonderful to know that you received the mattress without any issues and that you didn't experience any off-gassing concerns. We take pride in providing high-quality products, and your satisfaction is our ultimate goal.We're especially pleased to hear that you find the AS1 mattress to be superior to the majority of hotel beds out there. Your endorsement speaks volumes about the comfort and quality of our product, and we couldn't be happier that it has exceeded your expectations.Regarding your transparency about the credit incentives offered by our company, we want to assure you and other readers that your comments are based on your true experience. We value honest feedback and strive to maintain the integrity of our customer reviews.Once again, thank you for your kind words and for choosing our AS1 mattress. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out to us.Best,Review fromZefang X
Date: 04/03/2023
5 starsZefang X
Date: 04/03/2023
I bought AS2, it really helped with my lower back pain. I highly recommend it to anyone who has back pain issuesAmerisleep
Date: 04/04/2023
That's great to hear! The AS2 mattress is specifically designed with back pain relief in mind, so I'm glad to hear that it's been helpful for you. Thank you for sharing your recommendation with others who may be experiencing similar issues. If you have any other questions or concerns, feel free to ask.Review fromCarrie A
Date: 01/11/2023
1 starWorst company to buy from. DO NOT BUY FROM THEM EVER! I spent more than $2k in getting a bedframe and mattress. Bedframe had terrible instructions and was defective. I've spent so much time of calls, emails trying to get a resolution. They keep ignoring me. Policy says okay to refund/exchange mattress but it is impossible to get anyone to help.Review fromLindsay P.
Date: 12/10/2022
1 starLindsay P.
Date: 12/10/2022
AVOID this company at all costs. We returned our mattress in October and we still haven't received our refund. ***** NOT REFUNDED.Amerisleep
Date: 12/12/2022
Hello *******, Thank you for reaching out. A check was sent via **** on 12/6/22. You have confirmed at this time via social media this check was, infact, received. We appreciate your patience. Please let us know if there is anything else we can assist you with.Lindsay P.
Date: 12/12/2022
As discussed above. I would avoid this company at all costs. The refund took months to receive. I will continue to raise awareness about my terrible experience. I should've read the other awful reviews regarding their customer service before purchasing. AVOID.Review fromDawn B
Date: 12/09/2022
1 starAbsolutely Terrible!! Just like previous people my order was delayed for material shortage. Now waiting weeks and weeks for refund after canceling my order. They never answer their phone. IF you can get a hold of someone no one knows how to help you.Buyer beware!Review frommichelle r
Date: 11/15/2022
1 starWorst CS EVER! I spent almost $2k and a part of the bed was damaged. I've spent ONE MONTH of calls, emails etc trying to get a resolution. They keep ignoring me. The worse company ever. Buyer beware.
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