Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Weight Loss

Red Mountain Weight Loss

Reviews

This profile includes reviews for Red Mountain Weight Loss's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Red Mountain Weight Loss has 17 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    2.65/5 stars

    Average of 43 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromLance D

      Date: 05/12/2023

      5 stars

      Lance D

      Date: 05/12/2023

      A litte expensive... But definitely worked. Lost 40lbs in 8 weeks on stage 1.

      Red Mountain Weight Loss

      Date: 05/15/2023

      Hi *****! A big congratulations to you on your weight loss success, 40 lbs is AMAZING! We are so grateful for your feedback and wanted to thank you for letting us be part of your journey. Wishing you all the best for you and your new healthy lifestyle!
    • Review fromANN R

      Date: 05/10/2023

      1 star

      ANN R

      Date: 05/10/2023

      I went to RM to loose a stubborn 15 lbs . I am on medication for my ** and I am well controlled , they took my ** 3 times and it came up with a number that was dangerously high . They then gave me an *** , it was fine, I was told to come back the next day for a ** recheck, in the mean time I took my ** 4 times at home both that day and the next morning all readings were between 117/80 and 125/85 .. yet when I went to RM it was 169/100 , I never said anything negative to the staff even though they treated me horribly . I was even scolded by the receptionist who took my ** the second day and told to sit and be quiet . Not sure if the receptionist is a medical assistant or not , but being bullied is certainly not what I came there for . I had done the program before and it was fine although very expensive and I am not sure the medication really does anything when you are put on a **** cal diet . Retraining should be a priority and addressed , I paid my consultation fee plus the *** fee . Not sure why they treat patient like this and I hope it's not the norm

      Red Mountain Weight Loss

      Date: 05/11/2023

      Hi ***, thank you for your feedback! We pride ourselves on providing the highest levels of medical care combined with 5-star customer service. We are so sorry for the inconvenience this may have caused as well as recognize how worrying this was for you. We would never want anyone to be treated poorly and we will absolutely use this as a training opportunity going forward for our staff. As a licensed medical practice, we take the health and safety of our patients very seriously, especially when we are prescribing medications. We understand the ** readings may vary at different times, however we make our clinical decisions based on the reports we have access to in our location. We are honored to have been able to assist in your weight loss journey previously and hope we can have the opportunity to earn back your trust again in the future. Thank you!
    • Review fromJuanita L

      Date: 05/04/2023

      5 stars

      Juanita L

      Date: 05/04/2023

      ******************** started the program in May of 2023. A little expensive but less expensive than medical issues due to being over weight. I am down 40lbs and have managed to keep it off. I went from a very tight size 16 pants ( should have been size 18) to a size 8. Very happy. Stop making excuses if you don't follow the plan. Take responsibility for what you do or don't do. Staff was very friendly, professional and helpful with any questions or concerns I had.

      Red Mountain Weight Loss

      Date: 05/05/2023

      Hi *******! First and foremost, congratulations on your weight loss success! 40 pounds is amazing! We really value patients like you, and are so grateful for the kind words about our staff. Our General Manager will be reaching out to thank you personally as well; we appreciate that we could be part of your weight loss journey. Thank you!
    • Review fromAnna G

      Date: 04/30/2023

      5 stars
      Best diet plan ever. Yes its expensive but, your health is important. I have no regrets. This plan was easy. The medicine did not make me jittery and did not make me hungry. I picked foods from the list. I had a pleasant experience with RM3 and recommend it to people who are struggling. My A1c went from a 9.0 to a 5.2. No longer taking medformin or vitozin ( doesnt like auto correct) and am no longer a diabetic. Yes you can reverse diabetes people, if you follow the plan, keep focused, know that youre health is very important. You have to dedicate yourself to the diet and I promise you it will work and it doesnt take long to reach your goal. Youre hard work is your reward in the end. Invest in yourself and your health for you and your family. Youre doctors will be happy and proud of you Because, you put in the effort.AG
    • Review fromTracy F

      Date: 03/21/2023

      5 stars

      Tracy F

      Date: 03/21/2023

      I started on Red Mountain almost a year ago. I am down 30lbs. This program is expensive but it works. I should be down more than I am but I started following my own eating plan. Even after eating whatever I wanted, the weight is still slowly coming off. If you are serious about losing weight, this is the program for you but prepare yourself for the expense. Initial appointment is $600, and $75 for monthly visits plus diet pills which range from $65-$99.

      Red Mountain Weight Loss

      Date: 03/23/2023

      Hi *****! Thank you for your feedback, and we are glad to hear about your success with Red Mountain! We recognize that every patients' results are different depending on their individual metabolism, which program theyre on, and how closely they stick to the plan and we look forward to helping you reach your ultimate goals. We appreciate your feedback about the pricing. As a medical practice, the premium costs health care and prescription medications are unavoidable. For what its worth, many of our patients are able to take advantage of their flexible spending or health savings accounts to lower the costs. We also offer interest-free financing options through ************ Card. Thank you!
    • Review fromAndrea L.

      Date: 03/06/2023

      1 star

      Andrea L.

      Date: 03/06/2023

      Red Mountain Weight loss was happy to take my $600.00 but not a single provider or nurse told me that you can not substitute foods. Even if you are on a calorie deficient diet you will not loose any weight. Safe your money.

      Red Mountain Weight Loss

      Date: 03/09/2023

      Hi ******! Thank you so much for your feedback. We pride ourselves on providing the best possible patient care while delivering top-notch customer service. Our records show that a General Manager has reached out and addressed your concerns to help to explain our program further and regain your trust. Furthermore, we are sorry for the communication breakdown and have used this as a training opportunity to ensure our staff is clarifying all details of our guidebooks. We would love to further support you in any way that we can in hopes that we have rectified this and gained back your trust. Thank you again for your time and we look forward to seeing you again.

      Andrea L.

      Date: 03/11/2023

      I received $194.50 in the form of a gift card. I returned half of the medication and I paid $620 for the program. Clearly I didnt receive half of the program cost. Also, why would I go back to Redmountain for any other services if this program didnt work? The gift card makes absolutely no sense.

      Andrea L.

      Date: 03/21/2023

      I received a refund if $194 in form of a gift card after I returned half of the medication. Again I paid $620 for this program and $194 is not half of what I paid. Also why would I use a gift card at a business that I absolutely did not enjoy?
    • Review fromginger h

      Date: 12/11/2022

      4 stars

      ginger h

      Date: 12/11/2022

      Two years ago I went to RM3 and lost 25lbs. Recently, I've decided to go back and to take off stubborn 10lbs. Yes, it is expensive but it works if you follow the program. I would have given 5 stars, however charging for the third visit (maintenance) is an insult. I've sent feedback to the company but have heard nothing.

      Red Mountain Weight Loss

      Date: 12/12/2022

      Hi ******!Congratulations on your successful weight loss and thank you for continuing to trust us along your journey. We value our patients' feedback very much and apologize for not touching base with you after you had left yours! Since Spring of 2021, we have actually updated our pricing structure including both Transition Month and Lifetime Maintenance. Our General Manager will be reaching out to you directly to discuss further, and we look forward to speaking with you soon!Thank you!
    • Review fromKristine S.

      Date: 11/11/2022

      5 stars
      It works!!! No BS, RM3 is extremely challenging, but its worth the pain. Absolutely the nicest people, with you every step of the way. I get a call once a week, very supportive and they have all been in the trenches as well. Expensive? Yes, but whats your health and happiness worth? Im happier and more confident now at 60 than I was at 16. Nothing was hidden ergo cost or challenge. Would absolutely recommend this program if youre serious about being healthy and happy. Cheers!
    • Review fromKelly H

      Date: 11/04/2022

      5 stars
      It is a great program and works if you follow the program. They give you medication unlike a lot of weight loss programs and you get to eat your own healthy food. The weight will drop. The people that gave it few stars probably did not stick to the plan. Everyone I know that has done it and followed directions has lost ***** pounds a month.
    • Review fromColleen O

      Date: 11/03/2022

      5 stars
      I lost 30 pounds doing the RM3 program. It was not just water weight like most the weight loss I have gone back and forth with since my hysterectomy. This was the actual fat that keto, exercise and diet would not get rid of. The medication is what targets the tough fat. It was the first time I have ever hit my weight loss goal on any program. The staff is amazing. If people are not losing weight it is because they are not following the program. It requires discipline and the first few weeks are challenging. It has changed the way I look at food and I have been able to keep the weight off for 7 months. I did 2 months on step one which was $600 a month but then stepped down on month 3. I have recommended it to everyone I know who struggles to lose weight. It is a lifestyle change.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.