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Business Profile

Timeshare Cancellation

Timeshare Contract Resolution

Reviews

Customer Review Ratings

4.54/5 stars

Average of 48 Customer Reviews

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Review Details

  • Review fromTina B

    Date: 12/31/2024

    5 stars

    Tina B

    Date: 12/31/2024

    Someone called one day and left a message regarding my timeshare with a callback number. I thought I was calling the developer because I had written a letter requesting relief. It turned out to be **** with TCR. Before I hung up she asked me to give her a chance to explain what they did for folks like me. So I listened and decided to take a chance on getting out of my nightmare. What impressed me the most was that they actually flew the nicest (most honest) person, Mr. ****** ******** out to meet and talk with me in person. It was so nice to be able to have faith in people again. He explained everything in detail to me and I felt very hopeful that these folks would be the answer to my prayers. We are early on in the process at this point, but we are very pleased with the professionalism and the timeliness of everything. We have HOPE again to have a possibility to retire without the burden of timeshare maintenance fees and assessments!!!

    Timeshare Contract Resolution

    Date: 01/02/2025

    Thank you so much for sharing your story and for trusting us to help with your timeshare situation.We strive to provide clarity, professionalism, and genuine care in everything we do, and its incredibly rewarding to know that weve been able to restore your hope.Were delighted that youre feeling optimistic about the process and that our team has helped you feel supported and informed every step of the way. Our goal is to help you achieve freedom from your timeshare burden so you can enjoy a more stress-free retirement.Please dont hesitate to reach out if you have any questions or need assistance. Were here for you every step of the way and are committed to delivering a successful resolution.
  • Review fromAlan

    Date: 12/27/2024

    5 stars

    Alan

    Date: 12/27/2024

    ***** **** was great when answering our questions and extremely helpful in obtaining the necessary forms to submit to the credit bureaus. Hopefully my case with ******* time-share will be resolved shortly but until then I know we're in good hands with *****.

    Timeshare Contract Resolution

    Date: 01/02/2025

    Were committed to supporting you every step of the way. If you have any additional questions or need further assistance, please dont hesitate to reach out.Thank you for trusting us.
  • Review fromAbraham J

    Date: 12/27/2024

    5 stars

    Abraham J

    Date: 12/27/2024

    *** is exactly what we have been looking for, everyone has been on point and working as a team to get me the answers we have been looking for. ******* ******* was great to work with, very detailed with her answers to my questions and was straight to the point.

    Timeshare Contract Resolution

    Date: 01/02/2025

    Its wonderful to know that ******* ******* delivered such detailed and straightforward supportshe truly embodies the dedication we strive for. Well be sure to share your feedback with her and the rest of the team.If theres anything else we can do to assist you, please dont hesitate to reach out. Were here to help every step of the way!
  • Review fromJoyce W

    Date: 12/20/2024

    5 stars

    Joyce W

    Date: 12/20/2024

    Mr. **** was very polite and was able to instruct me on what I needed to do regarding a debt collection letter I received from **************** at ************.

    Timeshare Contract Resolution

    Date: 01/02/2025

    Thank you for sharing your experience! Its always our goal to ensure our clients feel supported and well-informed throughout the process.If you have any additional questions or need further assistance, please dont hesitate to reach out. Were here to help every step of the way!
  • Review fromCynthia R

    Date: 12/13/2024

    5 stars

    Cynthia R

    Date: 12/13/2024

    After speaking with ****** ********, he advised that I would be recieving a telephone call within 2 days. ******* ******* Contacted me the next day! She went over what our next steos were and went over the explanation letter that I would need to create. ******* ******* Was very patient and answered all my questions with regard to this next step. Thank you so much for your assistance.

    Timeshare Contract Resolution

    Date: 12/14/2024

    Thank you for sharing your experience! Were delighted to hear that ****** and ******* were able to provide you with the prompt support and clear guidance you needed. Its great to know that ******* was patient, thorough, and answered all your questions as she walked you through the next steps.We appreciate your trust in us and are here to ensure the process continues smoothly. If you need any further assistance or have additional questions, please dont hesitate to reach out.
  • Review fromShelia S

    Date: 12/13/2024

    5 stars

    Shelia S

    Date: 12/13/2024

    ******* ******* was very polite and descriptive in what she needed and was understanding when I informed her why I was delayed in submitting my documents.

    Timeshare Contract Resolution

    Date: 12/16/2024

    Thank you for taking the time to share your experience! Were pleased to hear that ******* was polite, understanding, and thorough in explaining what was needed. Your satisfaction is important to us, and were here to support you throughout the process. If you need further assistance or have any questions, please dont hesitate to reach out.
  • Review fromDavid W

    Date: 12/12/2024

    5 stars

    David W

    Date: 12/12/2024

    Very great service i love how professional they are. They were very attentive and fully explained

    Timeshare Contract Resolution

    Date: 12/12/2024

    Thank you so much for your kind words!
  • Review fromSandra N

    Date: 12/09/2024

    5 stars

    Sandra N

    Date: 12/09/2024

    ***** **** wa very helpful & patient explaining to me that First American is trying to bully me to do something I don't need to do. I won my case so I should not be concerned when I receive mail like I did this past ********** is unnerving to still receive correspondence about the timeshare I had. I really want it finished & gone.****** N

    Timeshare Contract Resolution

    Date: 12/14/2024

    Thank you for sharing your experience. Were glad to hear that ***** **** was able to provide you with the support, clarity, and patience you needed during this process. We understand how unsettling it can be to continue receiving correspondence after your case has been ************* assured, the correspondence from First American is a common tactic, and ****** advice is accurate you are no longer obligated, and theres no need for concern. We know you want this matter fully closed and behind you, and we are committed to ensuring that you feel confident and stress-free moving forward.If you receive any further communications that cause concern, please dont hesitate to reach out to us. Were here to support you until you have complete peace of mind.Thank you for your patience and trust. Were here for you every step of the way.
  • Review fromMICHAEL W

    Date: 12/05/2024

    5 stars

    MICHAEL W

    Date: 12/05/2024

    Mr. **** did a fantastic job answering my questions and concerns. He also directed me on which course of action to take and what to accomplish later. Very pleased with the customer service performed on my behalf.******* *.

    Timeshare Contract Resolution

    Date: 12/07/2024

    Thank you for taking the time to share your experience! Were thrilled to hear that Mr. **** was able to answer your questions, address your concerns, and effectively guide you through the next steps. We truly appreciate your feedback and your trust in us. If you need any further assistance or have additional questions, please dont hesitate to reach out. Were here to help you every step of the way.
  • Review fromJuanita S

    Date: 12/04/2024

    5 stars

    Juanita S

    Date: 12/04/2024

    I appreciate the quick response. Already stressed with this matter Thank you ******* for your assistance.*******

    Timeshare Contract Resolution

    Date: 12/05/2024

    Happy To help

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