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Business Profile

Urgent Care Clinic

Nextcare Urgent Care

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Urgent Care Clinic.

Reviews

This profile includes reviews for Nextcare Urgent Care's headquarters and its corporate-owned locations. To view all corporate locations, see

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Nextcare Urgent Care has 82 locations, listed below.

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    Customer Review Ratings

    1.05

    Average of 39 Customer Reviews

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    Review Details

    • Nicholas S

      Date: 11/13/2024

      The nurse practioner ****** ******* was so rude and condescending. I will never go back to this urgent care or any nextcare urgent care. Misdiagnosed my 13 year old boy. Stay away.

    • Connie M

      Date: 11/09/2024

      I am so angry! I initially thought this place was outstanding. Great reception, clean, etc. Have an excruciatingly painful infection of some sort. They took a swab, I was told it'd be 2-3 days for the results. Called repeatedly on day two, no answer. Called on day three, and was told the results were in and the provider needed to look at them. Called repeatedly but still wasn't able to get results. This is day four, can barely walk. Called, no answer. I just need a damned prescription called in so that I can get on with my life!

    • Debra B

      Date: 09/27/2024

      Scheduled an appointment. Received a text confirming the appointment. ******* and was told no provider was in the office. And for 2 administrative type women to be rude on top of the mess was completely unacceptable. Filing a report with Nextcare *****************

    • Richard A

      Date: 07/26/2024

      After taking.my disabled adult son in for a broken foot on a Sunday. I.told them he has ******** and medicade, they treated him and then sent a $200 bill. I called them and the billing woman was rude and said they don't care if he is disabled, has no income and only has ******** and medicade. She says well we will just garnish your wages. Fortunately I never signed anything and as my son has no income so good luck.

    • Tammy G

      Date: 05/26/2024

      Former employee here. I had my resignation submitted by the clinic manager after she failed to address my concerns. Our working relationship began as supportive until her spouse had inappropriate contact directed towards me. She did not address this except to say,"we've been together 12 years, so..." After I brought it to her attention and my level of uncomfortableness with the situation, that was her only address of the matter. Within the next few days I was reprimanded for my work by having her and her regional manager tell me my probationary period would be extended to 120 days. The Manager then went through my resume and would call me to her office (during work hours) to question me about it. Her manager insisted I choose what I would like to do, concerning work the day before my resignation was submitted by the manager. The regional manager only spoke to me about why my probationary period was being extended NOT addressing the core issue and inappropriate behavior in the slightest. I'm being evicted and facing financial repercussions for something I did not ask for and it has yet to be addressed.

    • Zhenna W

      Date: 05/03/2024

      They withheld important test result from me and when the medication they first gave me didnt work because they didnt give me all the medication that I needed, I had to pay for another doctors visit just for the doctor to say theyre must of been a miscommunication Im sorry you were also positive for this. What kind of miscommunication is that?? That is medical negligence. They had the chance to tell me the whole week and a half until I had to come back because I was still having issues. Not only that I have complained to them about it and they never responded to me. Shows how professional they are and how much they really care about their patients. ZERO STARS I WILL NEVER BE COMING BACK.

    • Miguel M

      Date: 04/09/2024

      They did nothing for what I came in for on top of that they are trying charge me twice for my ** pay

    • Amanda R

      Date: 04/06/2024

      Worse care ever gave three prescriptions that my insurance did not cover after calling back four times to request prescriptions transferred because they sent it to the wrong pharmacy and then finding out that my insurance wont even cover these prescriptions and calling back to beg them to help me, all I got was someone yelling at me and screaming at me. So I hung up and I just received a call back from someone angrily talking to me about how I hung up. I informed them to never call me again. Do not waste your time.

    • Virginia M

      Date: 03/04/2024

      Terrible client service. My grandson has been real sick and the receptionist said that my grandson hadn't been in there for 5 years which was incorrect. He had been there several times in 2023. She said my health insurance card was life insurance and that my name was on it. It was on it because I'm the guardian. She was rude and very stupid. She said we didn't have health insurance which was a lie. She apparently was not trained and didn't know how to read. What a horrible clinic employing people like her. I'll never go there again unless they write me an apology.

    • Sissy M

      Date: 02/24/2024

      I went to the clinic on February 23rd 2024 at 7:15. The lady who is working the front desk told me that they could not see me unless I had an appointment. so I had to call the place in ****** and they told me that if they didnt have no appointments they were supposed to be taking walk-ins because thats exactly what it said on the app. So I walked back into the clinic and she still will not see me. She was the rudest lady made me drive all the way to the ****** clinic where I was seeing at 7:45 and caused them to be late to leave and go home at 8:12.I I did report her I hope it gets taken care of

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