Reviews
This profile includes reviews for Reborn Cabinets LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 102 Customer Reviews
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Review fromAmalia V
Date: 11/03/2022
5 starsAmalia V
Date: 11/03/2022
I was very pleased with the installation team of *************************** and **** (didn't get his last name). The were very professional and personable. They answered all my questions and cleaned up every day. The installers were extremely efficient. I had both bathrooms done within the week. They were a pleasure to have in my home. They have the best attitude and ************** on their face. I couldn't be happier with my bathrooms.
Reborn Cabinets LLC
Date: 10/10/2024
Hi ******, thanks for the five star review of the work that some of our Reborn team members completed in your home! We appreciate your kind words and hope you are enjoying your new space!Review fromJean P
Date: 10/28/2022
1 starJean P
Date: 10/28/2022
I requested a quote on a larger bid site to have my Ikea cabinets built and installed. Within 24 hour time periodI had received 5 call and 5 messages during work hours. Unfortunately at the time I had been traveling for work and this was extremely disruptive. I did call back through and they let me know that this is not work that they do. Apparently also their phone call is on a robo system - which is why it incessantly calls you. They really need to relook/rethink this because receiving a call at 7:27 PM and then at 8:11 AM the next morning is both aggressive and unpleasant.Reborn Cabinets LLC
Date: 10/10/2024
Hello ****, we are sorry to hear that you received so many calls. We will pass this information on to our call center for process improvement and apologize for the repeated calls!Review fromMari L
Date: 10/22/2022
5 starsMari L
Date: 10/22/2022
**** and *** were the absolute BEST!!! They stayed late to finish the shower installation. So much fun to be around and cleaned up well.Reborn Cabinets LLC
Date: 10/10/2024
Hi ****, thanks for the five star review of the work that some of our Reborn team members completed in your home! We appreciate your kind words and hope you are enjoying your new space!Review fromPenny B
Date: 10/16/2022
4 starsPenny B
Date: 10/16/2022
The salesman was very nice but the financing paperwork did not agree with what I signed for. Yesterday ***** and ****** came out to the house to install the bathtub and walls. They were on time, very polite, and very good at asking questions where I wanted things as they went along. They finished the job in one day, which thrilled me. I would recommend them definitely and want them again if I have more work done.Reborn Cabinets LLC
Date: 10/10/2024
Hi *****, thanks for the five star review of the work that some of our Reborn team members completed in your home! We are sorry to hear about the financing paperwork discrepancy, but appreciate you providing the feedback so we can take that to our lender for process improvement. We hope you are enjoying your new space!Review fromTerrell C
Date: 10/13/2022
5 starsTerrell C
Date: 10/13/2022
My tech was very professional very concerned about my home and was open with communication to what was going on. I really appreciate it what they done with my home.Reborn Cabinets LLC
Date: 10/10/2024
Hi *******, thanks for the five star review of the work that some of our Reborn team members completed in your home! We appreciate your kind words and hope you are enjoying your new space!Review fromDavid C
Date: 09/07/2022
5 starsDavid C
Date: 09/07/2022
There were some bumps as we began, but they were adapting with the ***** situation to provide a service to customers. I was pleased with the whole process from the salesman, scheduling, installation and the final product. I would recommend to others if time was an issue for a shower upgrade.Reborn Cabinets LLC
Date: 10/10/2024
Hi *****, thanks for the five star review of the work that we completed in your home! We appreciate your feedback and patience regarding the bumps as we navigated the ***** situation with our customers. We appreciate the recommendation as well and hope you are still enjoying your updated space!Review fromJack D
Date: 09/07/2022
1 starJack D
Date: 09/07/2022
After waiting for over two months for the initial installation of a walk in shower, the installer did not have sufficient paneling to complete job; had to wait two weeks for extra panelling delivery to installer. He was told by the office to have me sign the completion certificate (!!) After two weeks passed, I called the ********* office and was told by the scheduling manager that materials had not yet arrived and would take another two weeks to receive. Now, project is dragged out 4 weeks! When materials finally arrived, I was scheduled for a completion of installation appointment on 9/3/22. The scheduler called the day before the appointment to confirm. The installer NEVER showed. When I called the ********* office, I was told he had been unavailable and that they were sending someone else out but they were on another job and it could be several hours later before he could arrive. My day was totally inconvenienced. When I asked her if she knew this the previous day, she claimed she hadn't known about the scheduling conflict until that afternoon after she had called me. I told her I was deeply disappointed with the company. She should have called me as soon as she knew of the conflict instead of knowingly making me have to wait for someone who wasn't going to show. I was inconvenienced because I had already canceled some appointments for the installation. To make things worse, when the new installer did arrive he STILL didn't have enough paneling to complete the project (???) I called the office to complain and have her speak with the installer. The scheduling manager told me that they may have to order again, and that she didn't know how long it would take. So now I've got a project that should have been completed in one day that has now dragged on to over six weeks, My major complaint is the lack of communication among the Reborn staff as well as from the scheduler to me. Very incompetent and unprofessional. Not recommendable.Reborn Cabinets LLC
Date: 10/10/2024
Hello ****, we are sorry to hear about the negative experience you had with us. We appreciate the feedback regarding our communication issues and will pass this along to management for process improvement. If there are still any outstanding issues, we would love an opportunity to resolve them. Please email us at ********************************* if there are still issues to be resolved and we will have someone in management reach out.Review fromJohn C
Date: 08/24/2022
1 starJohn C
Date: 08/24/2022
Worst company ever! Don't use them. I'm fairly certain the good reviews are bots. I'm suprised ****** would partner with a company that is this unprofessional and incompetent. If you don't want to spend months in a kitchen boxed up due to scheduling issues and the installers being sick and not available, and looking at a kitchen that an average do it yourself weekend "I saw it on ******** finish - then steer clear of this company. Let me put it this way .. i spent $22,000 to have the kitchen remodeled and their solution to the issue is: here's $500 so you can find a painter to address the issues.Reborn Cabinets LLC
Date: 10/10/2024
Hello ****, we are sorry to hear about the negative experience you had with us. If there are still any outstanding issues, we would love an opportunity to resolve them. Please email us at ********************************* if there are still issues to be resolved and we will have someone in management reach out.Review fromDennis C
Date: 08/22/2022
5 starsDennis C
Date: 08/22/2022
I am still waiting on my insurance to get back with me so we can move forward on this project I touch base with them this morning and I havent heard yet back so Ill get back with you you get back with me thank youReborn Cabinets LLC
Date: 10/10/2024
Hello ******, we are sorry to hear about the negative experience you had with us. If there are still any outstanding issues, we would love an opportunity to resolve them. Please email us at ********************************* if there are still issues to be resolved and we will have someone in management reach out.Review fromRobert B
Date: 08/12/2022
5 starsRobert B
Date: 08/12/2022
We had a wonderful experience especially with the installers Eben and *****. They were fantastic. I wish I could give them both more than 5 stars!!!!Reborn Cabinets LLC
Date: 10/10/2024
Hi ******, thanks for the five star review of the work that **** and ***** completed in your home! We appreciate your kind words and hope you are enjoying your new space!
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