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Business Profile

Marketing Consultant

apnTech

Reviews

Customer Review Ratings

3.9/5 stars

Average of 396 Customer Reviews

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Review Details

  • Review fromTanya H

    Date: 04/16/2024

    5 stars
    ***** helped me when things were tight with my business keep plugging away for a 6th month for cleaning up 80 different online directory listings so that I ranked #1 on search. Thanks *****. Thank you so much!
  • Review fromNatalie B

    Date: 04/11/2024

    1 star

    Natalie B

    Date: 04/11/2024

    Biggest scam company. The company is so big of a scam and money hungry that they make you jump through hoops just to cancel. Biggest disappointment.

    apnTech

    Date: 04/15/2025

    We're sorry to hear you had such a disappointing experience. Its never our intention to make the cancellation process difficult, and we regret that it felt that way to you.


    We strive to make every part of our serviceincluding cancellationsas smooth and transparent as possible, and your feedback is helping us improve. If there's anything still unresolved or you'd like to speak with a senior team member directly, please call us at ************.We're here to help.

    Thank you again for your feedback

  • Review fromRay P

    Date: 04/11/2024

    5 stars
    Very professional and courteous. Explained everything clearly and went above and beyond to make me feel like I was there only costumer. She was very patient with me. They made me a deal couldn't refuse. I left feeling confident and assured.
  • Review fromJack G

    Date: 04/08/2024

    5 stars
    APN should be every small business's app to get your company's name and services out there in our ever-changing time of marketing technology. **** who was my service representative was very thorough and guided me every step of the way in linking my buisiness up
  • Review fromBenny C

    Date: 04/05/2024

    5 stars
    Very professional and courteous. Explained everything clearly and went above and beyond to make the sell and make me feel that I am important. Everyone I spoke to was very patient with me. They made me a deal couldn't refuse. I left feeling confident and assured.
  • Review fromBoe C

    Date: 04/05/2024

    1 star

    Boe C

    Date: 04/05/2024

    This shady completely unethical company deserves a -5 stars, but that was not an option. They are not interested in helping they are only interested in money. They completely fraudulently ripped me off this week and even though I emailed them and called the following day to ask for a refund before, they got started doing any work because they were unable to see the email at first which is on them and making all the difference in the world. Save your money, put it towards a reputable company that is concerned about its customers well-being as well as their business, APN tech is not one of those companies .

    apnTech

    Date: 04/15/2025

    Were very sorry to hear that your experience with us was frustrating and did not meet your expectations. We understand how important it is to feel confident in the companies you choose to support your business, and we regret that we fell short in your case.


    We take all refund requests seriously, especially when they occur early in the process. If there was a delay in our response or a breakdown in communication, we sincerely apologize. Thats not the level of service we aim to provide.


    Wed like to take a closer look at your account and the timeline of your request so we can better understand what happened and work toward a resolution. Please reach out to us at ************, and well ensure your concerns are handled by a senior team member.


    Thank you for your feedbackit helps us improve and hold ourselves accountable.

  • Review fromSydney R

    Date: 04/05/2024

    5 stars
    **************** was very knowledgeable, friendly and helpful. I am really excited about marketing program being set up for my life insurance business.
  • Review fromSara Z

    Date: 03/29/2024

    1 star

    Sara Z

    Date: 03/29/2024

    This is a complete scam! The product does not work and they refused a refund unlawfully. In their terms it states If we cannot complete your voice registration on ****** ***** and ****** Home, we will refund you 100% with no cancellation fees. However, if you are registered and searchable on voice search devices, our job is to be considered complete and no refund will be issued. My business is not searchable on voice search devices. This is a full blown scam, dont sign up!

    apnTech

    Date: 04/15/2025

    Thank you for your feedbackwere truly sorry to hear that you feel let down by your experience. We understand how important it is for our clients to see clear results, and we regret that your voice search visibility hasnt met your expectations.


    Our terms do include a performance-based refund policy, and if your business is not appearing on voice platforms as promised, we absolutely want to investigate that thoroughly. We never intend to mislead or cause frustration, and your concerns about searchability are something we take seriously.


    Wed appreciate the opportunity to review your case in more detail. Please reach out to us directly at ************ so a senior team member can take a closer look and work toward a fair resolution.


    We value your feedback and hope to make this right.

  • Review fromBarb K

    Date: 03/28/2024

    5 stars
    ******* and *** were very helpful , very easy process and a great price.
  • Review fromPhillip G

    Date: 03/27/2024

    5 stars
    Very professional and friendly. Can't wait to grow my business ??

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