Reviews
This profile includes reviews for Lamps Plus, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 688 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromLinda G
Date: 03/02/2024
5 starsGreat selection of fixtures made it easy to find a replacement fixture for my front porch area.Review fromShelley M
Date: 03/01/2024
5 starsGreat company. The lamp was EXACTLY how it was pictured. I was impressed on how much effort Lamps Plus took in packaging our lamps for shipment. We highly recommend using them for your lamp selection. We are ordering two more lamps just like the one we bought!Review fromYolanda B
Date: 02/29/2024
5 starslike the easiness of viewing other items and finding it with so much options until you get what you are looking for.Review fromAmy D
Date: 02/29/2024
1 starAmy D
Date: 02/29/2024
They sent me a different lamp than the one I ordered. The one they sent is available from other sellers for 1/2 the price of what I paid. I called customer service to complain, left a message, and havent heard back from them.
Lamps Plus, Inc.
Date: 03/01/2024
We sincerely apologize for the inconvenience this has caused. Upon reviewing, I show we have recently sent you a follow up email to request more information so we may further assist you.Review fromElena R
Date: 02/27/2024
5 starsElena R
Date: 02/27/2024
I have bought lighting from Lamps Plus for years and have always had a great experience. Really amazing quality and style for the price, and items are always packaged well for shipping. Highly recommend!Lamps Plus, Inc.
Date: 02/29/2024
Thank you for being a customer of ours over all these years, we appreciate the loyalty. And thanks so much for the recommendation, we greatly appreciate it.Review fromDow P
Date: 02/27/2024
5 starsDow P
Date: 02/27/2024
Easy to maneuver website and place order. Have ordered in the past and will againLamps Plus, Inc.
Date: 02/28/2024
Hi - thank you for being a returning customer of ours, we appreciate it! Glad you found our site easy to use, and we look forward to seeing you again.Review fromMenashe S
Date: 02/27/2024
5 starsMenashe S
Date: 02/27/2024
Just ordered a new flush mount light for my Kitchen. The Lamps Plus consultant ************** was quite helpful. Have purchased before but working with ***** was extra helpful.Lamps Plus, Inc.
Date: 02/28/2024
Thank you for the feedback, we will be sure to pass along your comments. And thank you for being a returning customer, we appreciate the return visit!Review fromMichael H
Date: 02/27/2024
5 starsMichael H
Date: 02/27/2024
Excellent products. Ordered 4 beautiful ceiling fans. Easy to assemble and mount. Work fantastic.Lamps Plus, Inc.
Date: 02/28/2024
Wonderful to hear that, we hope you will continue to enjoy your new ceiling fans.Review fromEdward F
Date: 02/26/2024
5 starsEdward F
Date: 02/26/2024
Great website. Easy to navigate. Looking forward to a quality product as I have in the passed. Thanks for your great service!Lamps Plus, Inc.
Date: 02/27/2024
Wonderful to hear from you, thanks so much for the feedback! We look forward to seeing you visit with us again.Review fromPatricia F
Date: 02/25/2024
5 starsPatricia F
Date: 02/25/2024
Great shop. *** ordered three ceiling fans and three lights so far and very pleased with them all. This is my go-to shop for lights and fans.Lamps Plus, Inc.
Date: 02/27/2024
Thank you for making us your go-to shop, that's wonderful to hear!
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.