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Business Profile

Lighting Systems

Lamps Plus, Inc.

Reviews

This profile includes reviews for Lamps Plus, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Lamps Plus, Inc. has 20 locations, listed below.

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    Customer Review Ratings

    4.8/5 stars

    Average of 688 Customer Reviews

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    Review Details

    • Review fromLori S

      Date: 06/21/2023

      5 stars

      Lori S

      Date: 06/21/2023

      ****** was extremely helpful. All of my questions were answered quickly and with exactly the information I needed.Keep up the great work!

      Lamps Plus, Inc.

      Date: 06/26/2023

      Appreciate the comments, we will be sure to pass them along.
    • Review fromDiana K

      Date: 06/20/2023

      5 stars

      Diana K

      Date: 06/20/2023

      Nice lamps, easy to purchase. Can't wait to use them.

      Lamps Plus, Inc.

      Date: 06/26/2023

      Thank you for the comments, let us know what you think of your new designs when they arrive. Thanks again!
    • Review fromSue K

      Date: 06/19/2023

      5 stars

      Sue K

      Date: 06/19/2023

      So helpful and up beat. I appreciated her insights and can't wait to see the products we found together!

      Lamps Plus, Inc.

      Date: 06/26/2023

      Glad to have been able to help you out! Thank you for the comments, and we hope to see you again soon.
    • Review fromSusan K

      Date: 06/19/2023

      5 stars

      Susan K

      Date: 06/19/2023

      Lamps Plus has always been my "go to" for lighting in my home. Love the selection and great prices. The staff is great and willing to search for just the right lighting.

      Lamps Plus, Inc.

      Date: 06/26/2023

      Thank you for making us your go-to store for lighting, that's wonderful to hear. Enjoy your new designs, and we hope to see you visit us again soon.
    • Review fromBrenda H

      Date: 06/18/2023

      5 stars

      Brenda H

      Date: 06/18/2023

      I love shopping at Lamps Plus!!! Products are beautiful and it's so easy to navigate their website. So far I have purchased a beautiful statue of a boy and girl over a pond and two lamps. I am thrilled with both and will purchase more items from lampsplus.com!!!

      Lamps Plus, Inc.

      Date: 08/22/2023

      Thank you for the feedback, great to see that you are finding it ************ with us and find designs that you love!
    • Review fromGerald G

      Date: 06/17/2023

      5 stars

      Gerald G

      Date: 06/17/2023

      Easy to use website. Great selection., Easy checkout.Use PayPal for an even better experrience.

      Lamps Plus, Inc.

      Date: 06/26/2023

      Hi - thank you for all the comments. Great to see that you found the PayPal payment option helpful.
    • Review fromKevin D

      Date: 06/16/2023

      5 stars

      Kevin D

      Date: 06/16/2023

      Ordered set lamps on from Lamps plus and great Retro Kitchen Light Fixture, regretfully one of the Lamps arrived broken at the base most likely at the manufacturing plant since the Box looked intact. Lamp Plus issued a replacement lamp order in less than 48 hours and provided the tracking number. I found the customer service to excellent with a customer service manager named ******* to be right on it and in the matter of minutes providing me the steps I needed to take. Was pleased on the quick shipping of the replacement item and Lamp Plus's standards of customer services, given my order traveled from ********** to ********** I was skeptical but Lamp Plus alleviated the worry. Found the entire process easier than I thought. Surely, made a repeat customer out of me, the Kitchen Retro Light Fixture Im already getting comments on how cool that is. You have to understand the 50s and 60s to get the full feel and effect.

      Lamps Plus, Inc.

      Date: 06/26/2023

      Hi - thank you for the comments and feedback. We apologize for your first lamp arriving with some damage. We do our best to securely pack design for shipping, but at times damage during the ship process does occur. Please let us know if you need anything else, and we hope to see you again soon.
    • Review fromDona P

      Date: 06/15/2023

      5 stars

      Dona P

      Date: 06/15/2023

      Nice selection of lights. Easy to find style I was looking for. Loved the ability to visualize the lights in a room setting (photo of my choice).

      Lamps Plus, Inc.

      Date: 06/26/2023

      Great to see that you used our View In My Room tool and found it useful, thank you for the feedback.
    • Review fromTeresa O

      Date: 06/14/2023

      5 stars

      Teresa O

      Date: 06/14/2023

      Nice lamp, Good Price!Can't wait to get! ************* charge! **

      Lamps Plus, Inc.

      Date: 06/26/2023

      We appreciate hearing all that, thanks so much for the feedback.
    • Review fromCarolynn K

      Date: 06/14/2023

      5 stars

      Carolynn K

      Date: 06/14/2023

      I've liked everything I've bought from Lamps Plus. Shipping and delivery has always been fast and efficient.

      Lamps Plus, Inc.

      Date: 06/26/2023

      Thank you, we love hearing that! We appreciate you being a returning customer of ours, and we look forward to seeing you visit with us again.

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