Reviews
This profile includes reviews for Lamps Plus, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 689 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromEric D
Date: 05/16/2023
5 starsEric D
Date: 05/16/2023
A thorough description of theirs product and all reviews posted with easy access to these reviews are very much appreciated. These two features allowed us to make our decisions.
Lamps Plus, Inc.
Date: 05/22/2023
Hi - glad you found the reviews on our site and products useful in making your purchase. Thank you for the feedback and comments, we appreciate hearing from you.Review fromJennifer T
Date: 05/15/2023
5 starsJennifer T
Date: 05/15/2023
I have ordered lots of lighting from Lamps Plus -- sconces, floor lamps, bathroom vanity lighting, ceiling lights, ceiling fans, wall-mount swing arm lamps. The service is prompt -- products arrive quickly and as promised. The products I have ordered have been of excellent quality. Once, I needed to make a return, and the customer service was excellent, including helping me find an appropriate replacement. I always think I should go to a local lamp store, but I never find what I am looking for there. I have been completely satisfied with the selection, price, quality, shipping, and service.Lamps Plus, Inc.
Date: 05/22/2023
Hi - thank you for being a repeat customer of ours, we appreciate the visits, and all your comments. Great to hear from you, and we look forward to seeing you again soon.Review fromTerry K
Date: 05/11/2023
5 starsTerry K
Date: 05/11/2023
Prices are great. Quick shipping. One of the lights was broken on arrival. They were very helpful with the issue.Lamps Plus, Inc.
Date: 05/15/2023
Hi - we apologize for one of your lights arriving damaged. We do our best to securely pack items for shipping, but at times damage from the carriers does occur. Please let us know if you need any further assistance, and thank you for the feedback.Review fromTrish L
Date: 05/08/2023
5 starsTrish L
Date: 05/08/2023
I have shopped with Lamps Plus before and each time it's been a breeze! This company is my go-to for all my lighting needs!Lamps Plus, Inc.
Date: 05/15/2023
Thanks for making us your go-to lighting store, we appreciate you saying so, and we look forward to seeing you again soon!Review fromLee M
Date: 05/08/2023
5 starsLee M
Date: 05/08/2023
Love the selection and ease of ordering online. Very easy return in store too, easier for me than shipping back. Store has large selection, seeing items in person really helps. Nice staff at SD location!Lamps Plus, Inc.
Date: 05/22/2023
Thanks for the kind words and comments! We hope to see you visit our ********* location again soon.Review fromCheryl S
Date: 05/04/2023
5 starsCheryl S
Date: 05/04/2023
excellent selection of lamps, easy to research for lamps of choiceLamps Plus, Inc.
Date: 05/15/2023
Thank you for the feedback, great to hear all that, we appreciate it!Review fromGlenn G
Date: 05/04/2023
5 starsGlenn G
Date: 05/04/2023
great service very helpful knew what they we had what i neededLamps Plus, Inc.
Date: 05/22/2023
Glad to be of help, thank you for the comments, and enjoy your new design!Review fromCynthia B
Date: 05/02/2023
5 starsCynthia B
Date: 05/02/2023
Easy website to use. The video re choosing the right lamp was especially helpful. Had a few questions for a chat agent, which clarified specs and enabled me to feel confident that this was a good choice for my desk and needs.Lamps Plus, Inc.
Date: 05/15/2023
Hi - thank you for the feedback, great to see that you found our video on choosing the right lamp helpful!Review fromPamela M
Date: 05/01/2023
5 starsPamela M
Date: 05/01/2023
I have bought several lamps and light fixtures in the past and have always been 100% satisfied. Their return policy is also great.Lamps Plus, Inc.
Date: 05/15/2023
Hi - we appreciate you saying so, thanks so much for the feedback, and we hope to see you again soon.Review fromRod H
Date: 04/30/2023
5 starsRod H
Date: 04/30/2023
Excellent selection. Fast delivery. Great pricing. Easy system to place order! What more can you ask for????????????Lamps Plus, Inc.
Date: 05/15/2023
Hi - thank you for the visit and the kind words. Enjoy your new designs, and we look forward to seeing you again soon.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.