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Business Profile

Lighting Systems

Lamps Plus, Inc.

Reviews

This profile includes reviews for Lamps Plus, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Lamps Plus, Inc. has 20 locations, listed below.

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    Customer Review Ratings

    4.8/5 stars

    Average of 690 Customer Reviews

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    Review Details

    • Review fromPamala M

      Date: 04/11/2023

      5 stars

      Pamala M

      Date: 04/11/2023

      I love Lamps Plus! Always happy with my purchases. Great selection and quality product. Cant wait to get our new ceiling fan.

      Lamps Plus, Inc.

      Date: 04/20/2023

      Thanks so much for the feedback and the visit. We look forward to seeing you again soon!
    • Review fromFrancine M

      Date: 04/09/2023

      5 stars

      Francine M

      Date: 04/09/2023

      Two thumbs up! Best lighting store ever. Over 10 yrs of buying ligts here. Always excellent *******************

      Lamps Plus, Inc.

      Date: 04/10/2023

      Great to hear from you, thank you for the rating and the feedback, we appreciate it.
    • Review fromRobert G

      Date: 04/09/2023

      5 stars

      Robert G

      Date: 04/09/2023

      Site was extremely easy to navigate. Wide range of choices. Good, detailed descriptions.

      Lamps Plus, Inc.

      Date: 04/10/2023

      Hi - great to see that you found our site easy to use and navigate. Hope you enjoy your purchase, and we look forward to seeing you again soon.
    • Review fromGordon G

      Date: 04/08/2023

      5 stars

      Gordon G

      Date: 04/08/2023

      It was very easy to order replacement glass for ******************* fixture via your site.

      Lamps Plus, Inc.

      Date: 04/10/2023

      Thank you for that feedback, please let us know if you need any further assistance.
    • Review fromLisa F

      Date: 04/07/2023

      5 stars

      Lisa F

      Date: 04/07/2023

      Beautiful, quality products and excellent service. I have purchased several items from this company and have never been disappointed.

      Lamps Plus, Inc.

      Date: 05/15/2023

      Hi - thank you for the feedback, great to hear all that! We appreciate you being a returning customer, and we look forward to seeing you visit with ** again soon.
    • Review fromPam A

      Date: 04/04/2023

      5 stars

      Pam A

      Date: 04/04/2023

      I have always been pleased with my purchases from Lamps Plus. No issues so no experience with customer service but products have always been very nice quality and delivery is prompt.

      Lamps Plus, Inc.

      Date: 04/10/2023

      Hello - thank you for the feedback, we appreciate hearing from you!
    • Review fromCindy B

      Date: 04/03/2023

      5 stars

      Cindy B

      Date: 04/03/2023

      Love Lamps Plus! Yes, sometimes are a bit more expensive, however, the quality is the best!

      Lamps Plus, Inc.

      Date: 04/20/2023

      Hi - thank you for the comments. We do have designs available at all price points, so if you have a budget in mind just let us know and we can suggest products that will work for you. Hope to see you again soon!
    • Review fromPatricia B

      Date: 03/31/2023

      5 stars

      Patricia B

      Date: 03/31/2023

      Very helpful when I needed to return an item. Volunteered to adjust my price after purchase as the items had gone on sale.

      Lamps Plus, Inc.

      Date: 04/10/2023

      Glad that we could help you out and assist you. Thank you for the comments, and we hope to see you visit with us again soon!
    • Review fromLydia T

      Date: 03/30/2023

      5 stars

      Lydia T

      Date: 03/30/2023

      I had questions about a couple of styles of lamps (e.g. exact weight, relative brightness of nightlight feature). ***** was absolutely wonderful in answering the questions she could, and answering the rest by contacting the buyer of one of the lamps. She got back to me, as promised, in just a few hours. Great experience!

      Lamps Plus, Inc.

      Date: 04/10/2023

      Thank you for the rating and feedback, glad you had a great experience with us!
    • Review fromSTEPHEN M

      Date: 03/29/2023

      5 stars

      STEPHEN M

      Date: 03/29/2023

      GLASS ON ORIGINAL ORDER FOR THIS ITEM ARRIVED WITH A MINOR FLAW. "LAMPS PLUS" CUSTOMER SERVICE HAS BEEN EXCEPTIONALLY HELPFUL AND COOPERATIVE IN FACILITATING THE RETURN OF THE ORIGINAL LAMP AND THE SECURING OF THIS REPLACEMENT LAMP. OUR EXPERIENCE HAS BEEN 100% POSITIVE IN EVERY RESPECT. MY WIFE AND I HEARTILY RECOMMEND AND ENDORSE "LAMPS PLUS" TO ANY PROSPECTIVE BUYER. EVERY ASPECT OF THE ORIGINAL AND SUBSEQUENT ORDERS/INTERACTIONS HAS BEEN FAIR, TIMELY AND HANDLED WITH THE UTMOST PROFESSIONALISM AND CARE.***** AND ***********************

      Lamps Plus, Inc.

      Date: 04/10/2023

      Glad we could help you out. Thank you for the feedback and please let us know if you need any further assistance with your order.

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