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Business Profile

Lighting Systems

Lamps Plus, Inc.

Reviews

This profile includes reviews for Lamps Plus, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Lamps Plus, Inc. has 20 locations, listed below.

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    Customer Review Ratings

    4.8/5 stars

    Average of 690 Customer Reviews

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    Review Details

    • Review fromGail P

      Date: 03/15/2023

      5 stars

      Gail P

      Date: 03/15/2023

      I've never had a problem and their return policy is awesome. I LOVE LAMPS PLUS!

      Lamps Plus, Inc.

      Date: 05/22/2023

      Wonderful to hear all that, thanks so much for the feedback and shout out!
    • Review fromPattie S

      Date: 03/14/2023

      5 stars

      Pattie S

      Date: 03/14/2023

      Great selection and quality. I have ordered indoor and outdoor lighting from Lamps Plus over the years and am always satisfied with their products.

      Lamps Plus, Inc.

      Date: 05/22/2023

      Hello - thank you for being a returning customer and for visiting us over the years, we do appreciate it!
    • Review fromDiane F

      Date: 03/13/2023

      4 stars

      Diane F

      Date: 03/13/2023

      My first fan didn't work out. Went through the trouble of having an electrician rent a ladder for two days to try to get it working. The light worked but not the fan. I received a replacement part but nothing worked on the fan afterwards. I contacted Lamps Plus and spoke with ********. She was extremely helpful and went so far as to find a comparable fan. The customer service alone is what reeled me in. I would definitely order from the company again and will probably go thru ******** because of her exceptional customer service.

      Lamps Plus, Inc.

      Date: 05/22/2023

      We apologize for the issue you had with your first fan. Thank you for reaching our to our ************************ for assistance, and glad to see that you found a design that you love. We appreciate the comments and hope you will enjoy your new fan design.
    • Review fromWILFRID K

      Date: 03/11/2023

      5 stars

      WILFRID K

      Date: 03/11/2023

      Great selection, great prices. Happy repeat customer. My go-to site for lighting.

      Lamps Plus, Inc.

      Date: 05/22/2023

      Thank you for making us your go-to site for lighting. We appreciate the comment and the fact that you are a returning customer, thanks again!
    • Review fromJulie H

      Date: 03/07/2023

      5 stars

      Julie H

      Date: 03/07/2023

      Lamps Plus ************ was great. I almost ordered pendants that had canopies too large for the beam they were going to be hung from, but the attendant stopped me and suggested a better fit.Thank so much!

      Lamps Plus, Inc.

      Date: 03/09/2023

      You are very welcome, glad we were able to help you out with your selection. Thank you for the feedback and we look forward to seeing you again soon!
    • Review fromSharon C

      Date: 03/07/2023

      5 stars

      Sharon C

      Date: 03/07/2023

      Great selection. Purchased ******** outdoor lighting and lights are beautiful. Items come well packed. No problems.

      Lamps Plus, Inc.

      Date: 03/09/2023

      Thank you for the visit and the feedback, we love hearing your comments!
    • Review fromLueVertta W

      Date: 03/07/2023

      5 stars

      LueVertta W

      Date: 03/07/2023

      So far I have purchased 3 diffrent orders and all have been absolutely amazing ????

      Lamps Plus, Inc.

      Date: 03/09/2023

      Thank you for being a repeat customer of ours, wonderful to have had you visit us again!
    • Review fromlynn B

      Date: 03/06/2023

      5 stars

      lynn B

      Date: 03/06/2023

      Easy ordering, fast delivery and good customer service. Most importantly, quality merchandise.

      Lamps Plus, Inc.

      Date: 03/09/2023

      Thank you for the feedback, we appreciate the comments.
    • Review fromJames K

      Date: 03/04/2023

      5 stars

      James K

      Date: 03/04/2023

      Great variety of products. Descriptions have the info needed for making decisions. Search and filter functions on website are very useful. Web pages load quickly.

      Lamps Plus, Inc.

      Date: 03/09/2023

      Hi - we appreciate the detailed responses, great to hear from you and get your feedback on our site.
    • Review fromJanie L

      Date: 03/03/2023

      5 stars

      Janie L

      Date: 03/03/2023

      Easy to locate product; easy to check out. Looking forward to the arrival of my new lamp.

      Lamps Plus, Inc.

      Date: 05/22/2023

      Thank you for the response and comments. We hope that you will enjoy your new lamp design.

      Lamps Plus, Inc.

      Date: 05/22/2023

      Thank you for the response and comments. We hope that you will enjoy your new lamp design.

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