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Business Profile

Lighting Systems

Lamps Plus, Inc.

Reviews

This profile includes reviews for Lamps Plus, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Lamps Plus, Inc. has 20 locations, listed below.

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    Customer Review Ratings

    4.8/5 stars

    Average of 690 Customer Reviews

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    Review Details

    • Review fromJane P

      Date: 11/10/2022

      5 stars

      Jane P

      Date: 11/10/2022

      Excellent selection of lamps, much information on specs......great photographs...easy service.

      Lamps Plus, Inc.

      Date: 12/05/2022

      Thank you for all the feedback, great to hear from your and get your comments, thank you.
    • Review fromLaura K

      Date: 11/08/2022

      5 stars

      Laura K

      Date: 11/08/2022

      User-friendly website made it enjoyable for me to find a beautiful chandelier for my dining room. Customer service's help was easily accessible through chat feature.

      Lamps Plus, Inc.

      Date: 11/14/2022

      Wonderful to see that you used our Live Chat feature and found it useful, we appreciate getting that feedback, thank you!
    • Review fromCarrie Z

      Date: 11/07/2022

      5 stars

      Carrie Z

      Date: 11/07/2022

      Just over a year of having our lamp, (so just past the warranty,) the bolt which holds it all together suddenly breaks, for no reason. The customer service was wonderful and made an exception for us to replace it.

      Lamps Plus, Inc.

      Date: 11/08/2022

      Hi - happy to have been able to help you out, thank you for the feedback on our service, we appreciate it.
    • Review fromGary N

      Date: 11/07/2022

      4 stars

      Gary N

      Date: 11/07/2022

      Super easy buy. Will definitely buy again from Lamps Plus. Thanks.

      Lamps Plus, Inc.

      Date: 11/08/2022

      Great, thanks so much for the feedback. We appreciate getting your input.
    • Review fromRichard C

      Date: 11/07/2022

      5 stars

      Richard C

      Date: 11/07/2022

      Lamps Plus has an excellent selection of product with excellent pricing. When needed their Customer Support Staff can not do enough to support the customer. DC

      Lamps Plus, Inc.

      Date: 11/08/2022

      Thank you, we appreciate the feedback and the rating. Hope to see you visit us again soon.
    • Review fromNancy R

      Date: 11/04/2022

      5 stars

      Nancy R

      Date: 11/04/2022

      My "go-to" for ceiling fans for our new home. This is our second, and I'm sure I will order at least two more when we're ready to install them.

      Lamps Plus, Inc.

      Date: 12/05/2022

      We appreciate you making us your go-to source for ceiling fans, thank you for the feedback.
    • Review fromDon C

      Date: 11/02/2022

      5 stars

      Don C

      Date: 11/02/2022

      Great company with excellently styled and very reasonably priced products

      Lamps Plus, Inc.

      Date: 11/08/2022

      Hi - thank you for the comments, we appreciate hearing from you and hope to see you again soon.
    • Review fromMargaret C

      Date: 11/01/2022

      5 stars

      Margaret C

      Date: 11/01/2022

      Great, so far. Just ordered the lamp. Customer was kink enough to answer my question.

      Lamps Plus, Inc.

      Date: 11/08/2022

      Appreciate the feedback and glad to see you talked to our customer service experts. Thanks for all the comments!
    • Review fromElizabeth F.

      Date: 10/29/2022

      5 stars

      Elizabeth F.

      Date: 10/29/2022

      Excellent customer service over the phone. I purchased a lamp for my living room about a week ago. I called the customer help number and received excellent help from *******. I received the lamp, dimmer switch and bulb quite promptly and all works well and looks lovely. Today received a notice about 'open box sale' and purchased another lamp at a discount, again with a dimmer switch. Would certainly recommend Lamps Plus

      Lamps Plus, Inc.

      Date: 11/08/2022

      Wonderful to hear all that, thank you. Hope to see you visit with us again soon.
    • Review fromSusan T

      Date: 10/29/2022

      5 stars

      Susan T

      Date: 10/29/2022

      Love Lamps Plus! Especially our ************** AZ store! Always amazing customer service! It is our go to store for lighting.

      Lamps Plus, Inc.

      Date: 11/08/2022

      So happy to see that you have visited our local Chandler, Arizona, store, thank you. Hope you will stop in and see us again soon.

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