Reviews
This profile includes reviews for Optery's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 61 Customer Reviews
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Review fromDiane C
Date: 08/04/2024
5 starsDiane C
Date: 08/04/2024
Optery can be a REALLY amazing service, but it can also be a VERY slow service. Weve got 6 members on their top tier Ultimate plan for $25 a piece monthly. For at least 3 of our members LESS THAN 5 removal requests were sent out in the last month. Even when theyve got ******+ exposures. One member had only 1 opt-out sent in the last month. Which basically boils down to $25 for 1 opt-out for that member. Only after reaching out to support did they start submitting opt-outs. Aside from that, its a really great product. They usually add a ton of new brokers to their portfolio every so often. Havent seen any additions lately though. Something might be happening behind the scenes Im unaware of. Just seems like Optery had slowed to a halt. Aubrielle in customer service is great. Not sure what happened to her. ****** tends to copy and paste answers responding like an NPC. We used to have 14 family members on their top plan, but figured with how expensive it is, and how slow the removals were going, $300 a month wasnt worth it.
Optery
Date: 08/18/2024
Thank you for sharing your detailed feedback. We understand your issues with removal speed and cost. At Optery, we aim to provide competitive pricing and are continually working to improve removal speed. We're pleased you still find our service valuable. We’re also expanding our coverage by testing new data brokers and hope to add more soon. Although Aubrielle is no longer with us, our support team remains highly skilled. We recognize there’s always room for improvement to enhance our services and support. Thank you for your patience and for being a valued customer. If you have any more questions, please feel free to reach out.Review fromRichard C
Date: 07/23/2024
5 starsRichard C
Date: 07/23/2024
Optery's tangibly reducing my ****** records search results whenever one ******s for my phone number, showing them less extensive personal info about all my life.Optery
Date: 07/24/2024
We're glad to hear that, and thank you for your positive feedback! Ensuring your privacy and peace of mind is our priority, and we're happy to contribute positively to safeguarding your online presence. Please feel free to reach out if there's anything else we can assist you with.Review fromNortheast C
Date: 07/22/2024
5 starsNortheast C
Date: 07/22/2024
(I also put this on Trust Pilot). I've been an Optery customer for about 2 years. This company is a huge part of my peace of mind and quite literally, my physical safety. I'm a clinician, and it's vital that my physical address is hidden from unstable clients. Data brokers make this virtually impossible to do on my own. I found Optery after looking at comparison articles...and have never looked back. My digital footprint used to be out of control, even though I didn't use social media - my address was everywhere. It was a horrible feeling - and for me, quite literally unsafe. Within months of being with Optery, that changed dramatically, and 18 or so months later, there's no trace of me on the web. For me, this is security, this is peace of mind, this is freedom. Optery's customer support is fantastic, and they're also a highly ethical company - they regularly make statements when data broker stuff hits the news, and they stay clear of conflict-of-interest relationships with the data brokers. For me, being an Optery client is also voting with my hard earned money - I want companies that conduct themselves like Optery to thrive. In a wild west digital landscape that laws can't keep up with well, we need Optery's clear, strong ethics and efficacious protection very badly. I'm incredibly relieved to be their client.Optery
Date: 07/24/2024
We're glad to hear that Optery has positively impacted you! Your safety and peace of mind are our priorities, and we're proud to contribute to safeguarding your privacy.Thank you for sharing your experience and for your kind words regarding our team and commitment to ethical practices. We remain dedicated to improving as your trusted privacy advocate. Please reach out if you have any questions or further feedback.Review fromKevin S
Date: 06/26/2024
5 starsKevin S
Date: 06/26/2024
If you value your privacy Optery is a great tool which is easy to use, thorough and effective. Im a satisfied customer and highly recommend their service for the privacy conscious.Optery
Date: 06/28/2024
Thank you so much for sharing your experience with Optery! We're happy to hear you find it easy to use and effective in protecting your privacy. This is exactly what we aim for.
Your recommendation truly means a lot to us. If you ever have any questions or suggestions, please don't hesitate to reach out.Review fromjustus s
Date: 06/11/2024
5 starsjustus s
Date: 06/11/2024
i was delighted to use Optery, this first month of using it has been an amazing time. it gives me monthly reports showing what sites I have been removed from and I was able to see all the new sites I was completely removed from and so much more. it is truly trustworthy I would share this website with others on how amazing this website is not only removing you but also making sure you never show up on another data siteOptery
Date: 06/12/2024
Thank you for your wonderful feedback! We're pleased to hear that your first month with Optery has been so positive and that you're seeing the results of our efforts. We strive to be trustworthy and effective, and we appreciate that you're willing to share our service with others. Please don't hesitate to reach out to our customer support if you need any assistance. Thank you for choosing Optery!Review fromPatricia B
Date: 06/07/2024
5 starsPatricia B
Date: 06/07/2024
I'm very happy with the work Optery does for me! Optery gives me monthly progress reports showing me all the data broker sites that have my personal information and I can see the progress they have made removing my personal information. It is a very trust-worthy and professional company. I have absolutely no complaints and I highly recommend them!Optery
Date: 06/09/2024
Thank you for sharing your positive experience! Your dedication to our services and kind comments motivate our team to work even harder to help people reclaim their privacy. Please feel free to reach our customer support team if you need any assistance.Review fromDebbie N
Date: 05/30/2024
5 starsDebbie N
Date: 05/30/2024
I have used other companies to remove my data from data miners Optery is the best customer service is A plusOptery
Date: 06/01/2024
Thank you for sharing your positive feedback! We're glad to hear you consider Optery the best at removing your data from data miners and that you've found our customer service to be top-notch.We appreciate your support and are here to assist you whenever needed. Please feel free to contact our customer support team.Review fromRebecca M
Date: 05/15/2024
5 starsRebecca M
Date: 05/15/2024
Excellent website. An amazing amount of info about me has already been removed from the internet in just 2 months.Optery
Date: 05/16/2024
Thank you for your sharing positive feedback! Your satisfaction is our priority, and we're glad to see such great results. If you have any questions, please feel free to contact our customer support team.Review fromRandy R
Date: 05/10/2024
5 starsRandy R
Date: 05/10/2024
My wife and I both subscribe to Optery's core plan which was successful in identifying our information listed on 103 different websites. The Core plan was successful in removing the information from nearly 70% of those sites. The other 30% were not covered under the core plan. However, Optery did provide me the links to remove our information from the rest of those sites, which I was able to do. If you choose to do it yourself, be prepared to spend a lot of time sitting at a lap top visiting those websites. Some really make you jump through hoops to get your information removed. I think I have solved every captcha known to man. When my subscription ends in a year I may kick it up to the Ultimate plan so that I don't have to go through that again. It's amazing and downright scary the places that have/had our information. In some cases, it wasn't even correct. It has taken some time but I have notice a sharp decrease in the number of calls and emails I get asking me to sell my home or take out a loan.Optery
Date: 05/12/2024
Thank you for sharing your positive experience! We're pleased to hear that our services effectively identified and removed your information. We understand the effort required, particularly with some websites having challenging processes. It's reassuring to hear about the significant decrease in solicitations since using our services. If you have any questions in the future, please feel free to reach out to our customer support team!Review frommichael m
Date: 05/08/2024
5 starsmichael m
Date: 05/08/2024
Good so far. I went with the Ultimate plan for one month. It was about $25 dollars, there's a discount if you do yearly subscription but I wanted to test it first. Its only been about a week but reports show that it is removing my info from about 150 sites. I've even noticed a decreased amount of spam callers everyday. I might get one once every two days, informing me of loan applications missing information or some other BS. I was getting the same spammer from a different number 2 to 3 times a day, so it is a step in the right direction. If Optery keeps this up, I will be a long time consumer.Optery
Date: 05/09/2024
We're pleased to hear about your positive experience! It's excellent that you're already noticing significant results, such as your information being removed from multiple sites and a decrease in spam calls. We're excited to have you as a long-term customer. If you have any questions in the future, please feel free to reach out to our customer support team!
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