Reviews
This profile includes reviews for Centerstone Group Inc's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 326 Customer Reviews
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Review fromAllen M
Date: 05/02/2025
5 starsAllen M
Date: 05/02/2025
Extremely positive experience from the intake person (a no-pressure initial call) all the way through to the very end. **** spent over 90 mins describing the process and answering our questions. We felt all steps and disclosures were verbally mentioned and later mentioned again as we were all going thru the contract line by line there was also a deck of slides she used over zoom showing the process and numbers and costs in black and white. I threw the contract language in ChatGPT and came back with no weaknesses or disadvantages from our viewpoint. In the second stage, ****** was our customer success person who was also extremely professional, patient and a pleasure to work with (ask for her if you have the option but probably everyone would be just as professional). Very smooth process all along. Legitimate company, 30yrs in business, and using the legal process to terminate the contract. At no point did my wife and I feel any sales pressure or were unclear about the whole process/fees. Professional and high integrity firm & people. Very pleased we went with them and would recommend it to friends and family. AM and KC - **********
Centerstone Group Inc
Date: 05/14/2025
Thank you so much for taking the time to share your experience in such detail! Were also glad that our transparency and communication helped you and your wife feel comfortable and in control throughout. Our team works hard to uphold the highest standards of professionalism and integrity, and it means a lot to know that came through clearly. Thank you again for your trust and for recommending usits the highest compliment we could receive.Review fromChris B.
Date: 04/29/2025
5 starsChris B.
Date: 04/29/2025
The Centerstone Group delivered on their promise faster than expected. They were very responsive and kept us informed throughout the process.Centerstone Group Inc
Date: 04/30/2025
Thank you. Nearly every customer comes to us with three goals, 1. Get me out, 2. Get me out as inexpensively as possible, and 3. Get me out fast. Centerstone Group is the #1 rated timeshare exit company because we consistently deliver on these goals for our customers!Review fromChris .
Date: 04/29/2025
5 starsChris .
Date: 04/29/2025
They did a great job for me. Minimal to no hassles. The process was very smooth. They kept me informed along the way. And they got it done much faster than I expected. I should have contacted them years ago but I didnt think it would be this easy.Centerstone Group Inc
Date: 04/30/2025
Thank you for your review. We hear from customers all the time that they wished they had acted sooner. Obviously the sooner owners act, the sooner we can get them out of their unwanted timeshare and save them from paying additional mortgage and maintenance fee payments.Centerstone Group Inc
Date: 04/30/2025
Thank you for your review. We hear from customers all the time that they wished they had acted sooner. Obviously the sooner owners act, the sooner we can get them out of their unwanted timeshare and save them from paying additional mortgage and maintenance fee payments.Review fromMarge
Date: 04/28/2025
5 starsMarge
Date: 04/28/2025
I am thrilled to be rid of my time share. Everyone I dealt with was helpful and professional.Centerstone Group Inc
Date: 04/30/2025
Thank you for your review. We are all happy to hear you are pleased with our service and results.Centerstone Group Inc
Date: 04/30/2025
Thank you for your review. We are all happy to hear you are pleased with our service and results.Review fromD B.
Date: 04/25/2025
5 starsD B.
Date: 04/25/2025
It was like the perfect timing. My timeshare company called me December 31st with reference to the complaint lettle Cornerstone sent and was ready to settle. Cornerstone prepared me with exactly how to interact with them, and everything was settled and clear by January 20th. Less than 30 days! I was worried for a little bit, but everything worked out perfectly and as designed.Centerstone Group Inc
Date: 04/30/2025
Thank you for your review. While this kind of quick resolution is always our goal, it is not always easily achieved. We are happy to hear we you are pleased with the result and our service!Review fromTensae L.
Date: 04/24/2025
5 starsTensae L.
Date: 04/24/2025
Great professional service, we are very pleased with Centerstone group.Centerstone Group Inc
Date: 04/30/2025
Thank you for your review!Review fromXenia N
Date: 04/20/2025
5 starsXenia N
Date: 04/20/2025
Everyone was great and very professional. They explained all the steps of the cancellation process.Centerstone Group Inc
Date: 04/22/2025
Thank you!Review fromCicely H.
Date: 04/19/2025
5 starsCicely H.
Date: 04/19/2025
Was a great help in getting me out of my time shear helped with my documentation and providing adequate information when I needed it ,highly recommend their services.Centerstone Group Inc
Date: 04/21/2025
Thankyou for your kind review and referral. Many of our clients are referred to us by happy clients and we very much appreciate the business.Review fromBill Radford
Date: 04/17/2025
5 starsBill Radford
Date: 04/17/2025
All Cornerstone personnel with whom we worked were knowledgeable, took time to answer questions in-depth, answered inquiries in a reasonable time. All were courteous and available.Centerstone Group Inc
Date: 04/21/2025
Thank you for your review!Review fromGail K
Date: 04/16/2025
5 starsGail K
Date: 04/16/2025
Centerstone Group Inc is a very professional, helpful company to work with. Everyone we spoke with had genuine empathy about our situation, guiding us through all the processes and paperwork that needed to be submitted. The relief that comes from being out of our timeshare is indescribable; couldnt have done it without them. We highly recommend Centerstone Group Inc.Centerstone Group Inc
Date: 04/21/2025
Thank you for your review and for the trust you placed in our team to get you out of your Mexican timeshare.
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