Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Heating and Air Conditioning

West Coast Heating Air Conditioning & Solar

Reviews

Customer Review Ratings

4.88/5 stars

Average of 32 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromJohn L

    Date: 04/05/2024

    5 stars
    *************** came out to correct a technical problem with our solar system communications. He was diligent, talking with Enphase technical support, and fixed the issue. He also shared some info from Enphase, for me to troubleshoot directly with Enphase in the future. Thank you ****!
  • Review fromScott G

    Date: 03/02/2024

    5 stars

    Scott G

    Date: 03/02/2024

    The previous HVAC company I had used for 10 years was bought by another, larger company but I decided to give them a try . Suddenly there was so many repairs/stuff to do and the prices were high. I called West Coast *************************** to come out for a 2nd opinion. ************************* came out and made one small repair and told me that the other repair the previous HVAC company recommended was not necessary (it was a $600.00 repair). I was impressed by ****, his service and honesty.My furnace is more than 20 years old so I was already thinking about replacing it. **** worked on a quote for me to replace my HVAC system with a hybrid system compatible with my solar/electric system. I was pleased with the quote and proceeded with the project.**************** came out to do the pre and post inspections. He was polite, efficient, tidy, conscientious and friendly. I was very pleased with his service.***** was the team leader on the day of the installation. He was also polite, efficient, tidy, conscientious and friendly. The installation was seamless and when they left, everything was perfect. ****, ****** and **** did a great job on the installation along with *****. They were all very polite, friendly and hard working. They were super careful with my home and it was a pleasure to have them here.*************************** in the office was excellent about scheduling and communication about the job.The system is working great,. Its brand new so I need some time to see how satisfied I am with it, but I will update the review if something changes.All in all, I was amazingly impressed by West Coast, their pricing, their staff and the commitment to excellence.

    West Coast Heating Air Conditioning & Solar

    Date: 04/01/2024

    Thank you, *****, for such a detailed and positive review of your experience with West Coast Heating, Air Conditioning, and Solar. We're thrilled to hear about your satisfaction with the honesty, efficiency, and professionalism displayed by ****, ******, *****, Roma, **********************, and ****** throughout your project. Our team is committed to providing transparent, high-quality service and ensuring a ********************* process. We're glad everything was handled to your satisfaction and that the new system performs well. We would greatly appreciate your acknowledgment of our pricing, staff, and commitment to excellence.We are excited to hear more about your satisfaction with the system as you continue to use it. We're always here to help you with any other needs or questions. - Customer Support Team at West *********************************************, Air **********************, and **********************

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.