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Business Profile

Medical Alarms

Life Alert Emergency Response, Inc.

Headquarters

Reviews

This profile includes reviews for Life Alert Emergency Response, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Life Alert Emergency Response, Inc. has 6 locations, listed below.

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    Customer Review Ratings

    4.78/5 stars

    Average of 1,530 Customer Reviews

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    Review Details

    • Review fromRobert S

      Date: 02/28/2024

      5 stars
      Staff Very professional, responsive, knowledgeable. Excellent customer care. Exceeded our expectations.
    • Review fromConnie B

      Date: 02/28/2024

      5 stars
      ******** was great. Very informative n pleasant. She walk me through everything n made it easy to set up.
    • Review fromTerry K

      Date: 02/26/2024

      4 stars
      System was very easy to set up. They answered all of my questions. And was was very helpful.
    • Review fromChristine M

      Date: 02/24/2024

      5 stars
      Awesome job by the Life Alert team. ****** explained everything very thoroughly and I feel so much better with mom at home alone.
    • Review fromMaria R

      Date: 02/23/2024

      5 stars
      Your service reps are so efficient from beginning to end. My alert was up and running in 3 days.Our family is relieved to know my mom is not alone. Thank u soo much
    • Review fromMark P

      Date: 02/23/2024

      5 stars
      ***** was my original contact. She led me through all the different devices on behalf of my father. The checks made on the devices were intuitive to ensure all areas were covered. Very easy process.
    • Review fromMolly C

      Date: 02/23/2024

      5 stars
      Life Alert's emergency response was a godsend when my diabetic brother faced a severe health crisis. Their swift action and coordination with paramedics ensured he got ************** assistance.
    • Review fromPatricia P

      Date: 02/23/2024

      5 stars
      A little overwhelmed but easy to set up with help. Will be at ease now that my parents have this system. Thank you
    • Review fromPam P

      Date: 02/23/2024

      5 stars
      ******* did a great job helping us set up the life alert
    • Review fromDelia H

      Date: 02/22/2024

      1 star

      Delia H

      Date: 02/22/2024

      Dont like it. Misunderstood salesman. Want to return it but APPARENTLY I DocuSign a 3 year contract of which I was unaware.

      Life Alert Emergency Response, Inc.

      Date: 02/28/2024

      Hello, we have been in contact with you and provided options.  If you have any further questions, please call our ******************* at **************.  Thank you.

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