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Business Profile

Medical Alarms

Life Alert Emergency Response, Inc.

Headquarters

Reviews

This profile includes reviews for Life Alert Emergency Response, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Life Alert Emergency Response, Inc. has 6 locations, listed below.

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    Customer Review Ratings

    4.78/5 stars

    Average of 1,529 Customer Reviews

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    Review Details

    • Review fromDonald G

      Date: 03/11/2024

      5 stars
      ****** very helpful and polite on the phone. Easy to work through the set-up process.
    • Review fromZarreon J

      Date: 03/09/2024

      5 stars
      Great work to set up and great customer service, easy to set up
    • Review fromDawn B

      Date: 03/08/2024

      5 stars
      Had ****** for our hook up she was awesome she took us through each step and made everything run smoothly the callbacks came timely.
    • Review fromGloria R R

      Date: 03/07/2024

      5 stars
      Easy to install and our agent, *****, was very helpful in walking us through the process!
    • Review fromPat H

      Date: 03/06/2024

      5 stars
      The customer service person was very patient and helpful. Very good company to do business with
    • Review fromPatrick D

      Date: 03/06/2024

      5 stars
      All tests went well just not good audio on big button.It could use upgrade so people could understand dispatch.****** from Life Alert was very helpful and walked us through everything.
    • Review fromReal T

      Date: 03/05/2024

      5 stars
      It was everything that I was told on the phone. Easy to to set up and people were very nice and professional
    • Review fromGregory H

      Date: 03/04/2024

      5 stars
      ***** was super helpful and knowledgeable. Answered all of my questions. Didnt rush me. Really made is feel cares for. I love *****!
    • Review fromJason C

      Date: 03/02/2024

      5 stars
      ****** was great. Good unit tests with the dispatcher connection. The speakers in the units could be improved though. The audio was loud enough but the clarity was not great.
    • Review fromKim S

      Date: 03/02/2024

      5 stars
      ******** was awesome helping with life alert. Very knowledgeable and helpful

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