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Business Profile

Medical Alarms

Life Alert Emergency Response, Inc.

Headquarters

Reviews

This profile includes reviews for Life Alert Emergency Response, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Life Alert Emergency Response, Inc. has 6 locations, listed below.

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    Customer Review Ratings

    4.78/5 stars

    Average of 1,530 Customer Reviews

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    Review Details

    • Review fromKarlya W

      Date: 01/12/2024

      5 stars
      ************************* was awesome. He was kind and knowledgeable. Made the experience fun!**** was great reviewing the info.
    • Review fromDavid B

      Date: 01/12/2024

      5 stars
      Easy to sign up. D*** was wonderful to deal with and answered all of our questions.
    • Review fromDave C

      Date: 01/11/2024

      5 stars
      My experience has been good So Far ****** was very nice and helpful and Explained everything well I give her a 5 plus Rateing
    • Review fromSheila L

      Date: 01/11/2024

      5 stars
      I found everybody helpful. I could hear very well. All the equipment seems to be working fine. ********* was very helpful on the phone to me.
    • Review fromHenry G

      Date: 01/11/2024

      5 stars
      Very easy to install and get set up. ****** was also very helpful during this process. Our only concern is the speaker/mic quality. I had no problem hearing and understanding the person on the other end. However, my mother is hard of hearing and may not hear or understand what is being said. But we are still willing to give this system a try. Hopefully it works well for her.
    • Review fromJoanna B

      Date: 01/10/2024

      5 stars
      Very happy with the contacts I spoke to at life alert.Explained in detail, Very easy to follow and courteous.
    • Review fromEdith K

      Date: 01/10/2024

      5 stars
      Very informative with better service than my previous company the representative did a very good job
    • Review fromStephen L

      Date: 01/09/2024

      5 stars
      Questions were answered. Loads of information explained to me in a manner I understood.
    • Review fromMary

      Date: 01/08/2024

      5 stars
      I like ******** she was very pleasant to talk to and made sure I understood everything.
    • Review fromChristine F

      Date: 01/08/2024

      5 stars
      When I called into life alert on Saturday ******* was the agent I spoke to first of all she was very sympathetic of our situation. She did never went right into a sales pitch but showed care and compassion. She asked several questions about the family and how hard these situations are to deal with once she began to tell me all the wonderful things life alert did I was sold. She has been in constant contact with me and provided her direct contact number for when we need anything at all. I am so thankful that ******* answered the call in Saturday.

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