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Business Profile

Medical Alarms

Life Alert Emergency Response, Inc.

Headquarters

Reviews

This profile includes reviews for Life Alert Emergency Response, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Life Alert Emergency Response, Inc. has 6 locations, listed below.

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    Customer Review Ratings

    4.78/5 stars

    Average of 1,527 Customer Reviews

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    Review Details

    • Review fromPaul O

      Date: 09/12/2023

      5 stars
      ***** was excellent. She made the setup process easy and quick.
    • Review fromSam M

      Date: 09/12/2023

      5 stars
      Good experience. Staff is very helpful. No problems Looking forward to continuing good service. Thank you.
    • Review fromMaria J

      Date: 09/12/2023

      5 stars
      Lavenna was patient & helpful. I am concerned about the **************** of the dispatcher. The voices were somewhat garbled & the volume too low. I would appreciate better reception on the devices.
    • Review fromKenneth S

      Date: 09/09/2023

      5 stars
      The equipment arrived today as promised. I called the setup number and ********* talked me efficiently through the setup procedure and the various operators were both pleasant and efficient.
    • Review fromDeborah M

      Date: 09/09/2023

      5 stars
      ********* was extremely courteous and very professional. I am satisfied with knowing that my mother will be in capable hands should I not be available during an emergency. Thank you ??
    • Review fromCharlie R

      Date: 09/08/2023

      5 stars
      Great customer service, very helpful. Thank you for the wonderful explanations of setting up the life alert system!
    • Review fromSandra S

      Date: 09/07/2023

      5 stars
      ******* was very patient with me and very kind as well.
    • Review fromLinda C

      Date: 09/07/2023

      5 stars
      I can't believe how little and light weight this one is compared to my old one. Easy to set up with help. Very kind and knowledgeable and no batteries to charge.
    • Review fromLynn W

      Date: 09/06/2023

      5 stars
      ****** was patient, informative and reassuring during set up process??
    • Review fromTony R

      Date: 09/06/2023

      5 stars
      Set up process went very smoothly, and everyone was very friendly and patient. This will give me peace of mind when my mom is at home alone

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