Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Plant Nursery

Mountain Crest Gardens

Reviews

Customer Review Ratings

4.61/5 stars

Average of 270 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromJanette D

    Date: 07/08/2024

    3 stars
    The service was fairly ok except the descriptions on the website were unclear regarding ordering items such as the size of the plants. It was not my fault that the packer mistakenly put the incorrect sizes of the plants I ordered. I offered to return the plants with the same package. They refused. In exchange they offered me to reorder and charge me percents for keep the unwanted plants.I will not order from them again. Sorry.
  • Review fromNita H

    Date: 07/03/2024

    5 stars
    Service was great! Site is easy to go through. Found just what I wanted. Will DEFINITELY come back again. Thanks!
  • Review fromMaria B

    Date: 06/29/2024

    5 stars
    I am never disappointed with my purchase with your company, the succulents are always so beautiful, packed with lots of care and love that you use recycled packaging. I love Mountain Crest Gardens.??????
  • Review fromCheryl C H

    Date: 06/27/2024

    5 stars
    I couldnt be happier My plants arrive in great shape
  • Review fromCandy G

    Date: 06/23/2024

    5 stars
    I feel like I've found the succulent "candy store"! I just love scrolling through the pictures and descriptions of so many succulents in one spot, and they take good care about educating you on how to best care for each one. There are videos that are excellent! I get so excited opening the box, spend some time getting all of the packing materials out of the way, and then unboxing my new babies! Thank you for being such a good source for succulents and cacti!
  • Review fromSolange T

    Date: 06/23/2024

    4 stars
    The plants I bought came very dry and some damage as I expected. Two of the eight plants I bought were too small for the price. Lost some of the potting soil. After I gave some water and fresh air they bounced back and now they are enjoying life under my care.In general Mountain Crest Gardens sells high quality of plants.SGT
  • Review fromLouann T

    Date: 06/23/2024

    5 stars
    The succulents arrived in great condition! They were just a tad dry, so I put them in a small container of water and bottom watered them for just a few minutes. Today they are perky and gorgeous. Thank you!
  • Review fromBrandie D

    Date: 06/18/2024

    5 stars
    This is my first time ordering from Mountain Crest and it wont be my last. My butterfly succulents are thriving and beautiful. They arrived carefully packaged. Very pleased.
  • Review fromBecky M

    Date: 06/17/2024

    5 stars
    Great plants, very pleased with process, packaging, plants, and people!
  • Review fromAnna C

    Date: 06/15/2024

    5 stars
    I am so thrilled with the succulants I bought from this company! They arrived in three days from ********** to my home in ********, packed securely with paper taped around each pot and shredded paper for padding. The plants arrived in good condition, and are beautiful! Some of the more delicate plants like aeonium kiwi had some minor leaf bruises, but that's unavoidable. I potted my plants in some glazed bonsai pots with a succulant soil mixed with perlite and used a gro lamp to acclimate them to full sun. I am in love with the beauty of these plants!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.