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Business Profile

Ecommerce

Way.com

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Way.com's headquarters and its corporate-owned locations. To view all corporate locations, see

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Way.com has 3 locations, listed below.

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    Customer Review Ratings

    2.94/5 stars

    Average of 296 Customer Reviews

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    Leave a Review

    Review Details

    • Review fromCheryl W

      Date: 07/11/2024

      1 star

      Cheryl W

      Date: 07/11/2024

      Terrible - unresponsive. Don't get tricked into signing up for a subscription that they charge you for and do not allow you delete your payment method. It is impossible to reach a person associated with WAY. I made a mistake and selected the wrong parking garage and paid twice - they never responded to my request for reimbursement as I paid twice and had proof. They truly suck!

      Way.com

      Date: 07/15/2024

      We extend our deepest apologies for any inconvenience may have caused. We greatly value your feedback and are dedicated to ensuring an exceptional customer experience. Please don't hesitate to reach out to us at ************* and request to speak with a supervisor who will be more than happy to help or write to us on ***************
    • Review fromQuinn J

      Date: 07/10/2024

      5 stars

      Quinn J

      Date: 07/10/2024

      Extremely easy to use with quick transactions! I especially appreciate the timer feature, which notifies me well in advance of the expiration time. Everything is proceeding smoothly so far!

      Way.com

      Date: 07/11/2024


      We're grateful for your feedback and value your response. Thank you for your support!
    • Review fromJo R

      Date: 07/10/2024

      5 stars

      Jo R

      Date: 07/10/2024

      This app is excellent and easy to use. It's much better than the hassle of moving between meters and hoping one will accept your card, coins, or cash. Sometimes, I didn't even bother paying the meter because I'm no fool! Overall, it's a great app. I'd recommend it to any surfer without hesitation.

      Way.com

      Date: 07/11/2024


      We're grateful for your feedback and value your response. Thank you for your support!
    • Review fromHayden L

      Date: 07/10/2024

      5 stars

      Hayden L

      Date: 07/10/2024

      It would be more convenient if it were visible on both sides, enabling people to input the information before they even step out of their car.

      Way.com

      Date: 07/11/2024


      We're grateful for your feedback and value your response. Thank you for your support!
      Please write to us on *************** if you have any concerns/issues.
    • Review fromJess W

      Date: 07/10/2024

      5 stars

      Jess W

      Date: 07/10/2024

      It enables me to keep track of the time remaining on my parking session and sends reminders when my time is nearly up at the meter. If this app is accessible in your city, I highly recommend utilizing it; it saves both time and money.

      Way.com

      Date: 07/11/2024

      We're grateful for your feedback and value your response. Thank you for your support!
    • Review fromSilver G

      Date: 07/10/2024

      5 stars

      Silver G

      Date: 07/10/2024

      The parking meter shows expired even after I pay through my phone. However, my phone reflects the correct time. I just want to ensure I'm not getting cited. Additionally, I appreciate the feature that eliminates the need to search for change in my purse.

      Way.com

      Date: 07/11/2024

      We're grateful for your feedback. Please write to us on *************** if you have any concerns/issues.
    • Review fromAshton H

      Date: 07/10/2024

      5 stars

      Ashton H

      Date: 07/10/2024

      So convenient! The number of parking tickets I receive due to not having change on hand has decreased significantly! However, there are a few bugs in the new version. Sometimes, it won't allow me to select the desired end time.

      Way.com

      Date: 07/11/2024

      We're grateful for your feedback and truly value your response. Thank you for your support!

    • Review fromGlenn K

      Date: 07/10/2024

      5 stars

      Glenn K

      Date: 07/10/2024

      It's incredibly convenient. I don't have to keep going outside to feed the meter; I can simply add time where I am.

      Way.com

      Date: 07/11/2024

      We're grateful for your feedback and truly value your response. Thank you for your support!
    • Review fromGlen M

      Date: 07/10/2024

      5 stars

      Glen M

      Date: 07/10/2024

      This is the best parking app I've ever used! It's incredibly user-friendly! It eliminates the stress of constantly watching the meter and worrying about getting a ticket.

      Way.com

      Date: 07/11/2024

      We're grateful for your feedback and truly value your response. Thank you for your support!
    • Review fromMorgan J

      Date: 07/09/2024

      5 stars

      Morgan J

      Date: 07/09/2024

      A fast and simple interface. It also streamlines the small tasks in my life.

      Way.com

      Date: 07/11/2024

      We're grateful for your feedback and truly value your response. Thank you for your support!

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