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Business Profile

Ecommerce

Way.com

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Ecommerce.

Reviews

This profile includes reviews for Way.com's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Way.com has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Customer Review Ratings

    2.92

    Average of 298 Customer Reviews

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    Review Details

    • Amaris S

      Date: 09/22/2024

      Amaris S

      Date: 09/22/2024

      Im a return customer. Super easy and cheap airport parking services. Can count on them and at a reasonable price.

      Way.com

      Date: 11/09/2024

      Thank you for your feedback! Were thrilled to hear that you find our airport parking services easy and affordable. Your trust means a lot to us, and were committed to providing reliable service at a great price. We look forward to welcoming you back on your next trip!

    • Jayceon M

      Date: 09/22/2024

      Jayceon M

      Date: 09/22/2024

      It was excellent, no problems at all. Very secure and fast service. Best price ever. Thanks

      Way.com

      Date: 11/09/2024

      Thank you for your fantastic feedback! We're delighted to hear that you had an excellent experience with our secure and fast service. Providing the best price and a hassle-free experience is our goal, so your satisfaction means a lot to us. We appreciate your support and look forward to serving you again!

    • Kailey H

      Date: 09/22/2024

      Kailey H

      Date: 09/22/2024

      Great, easy, and fast. Always quality service and timely pick-up and drop-off. I'll definitely use it again.

      Way.com

      Date: 11/09/2024

      Thank you for your kind words! Were thrilled to hear that you had a great experience with our easy and fast service. Consistent quality and timely pick-up and drop-off are what we strive for, so your feedback is greatly appreciated. We look forward to serving you again on your next trip!

    • Madden R

      Date: 09/21/2024

      Madden R

      Date: 09/21/2024

      Booking was easy, and I'm confident the service will be excellent too. Great and friendly

      Way.com

      Date: 11/09/2024

      Thank you for your positive feedback! Were glad to hear that you found the booking process easy and that youre confident in our service. We pride ourselves on providing friendly and excellent service, and were excited to welcome you soon! If you have any questions or need assistance, feel free to write to ****************

    • Wanda D

      Date: 09/21/2024

      Wanda D

      Date: 09/21/2024

      I've used them before, and everything went smoothly! Way staff, on the chat, was very informative

      Way.com

      Date: 11/09/2024

      Thank you for your feedback! We're delighted to hear that everything went smoothly during your previous experiences. It's great to know that our staff was helpful and informative on the chat as well. We appreciate your feedback and look forward to serving you again!

    • Randall B

      Date: 09/21/2024

      Randall B

      Date: 09/21/2024

      So far, so good. First-time user. Very easy app. Awesome service

      Way.com

      Date: 11/09/2024

      Thank you for your feedback! Were thrilled to hear that you found our app easy to use and that you had an awesome experience. Your satisfaction is important to us, and we look forward to providing you with great service in the future.

    • Josh C

      Date: 09/21/2024

      Josh C

      Date: 09/21/2024

      I'm booking with Way again this year as we embark on our cruise! We used Way last year, and it was amazing! I'll never park anywhere else in ******* again! Thanks for the excellent service.

      Way.com

      Date: 11/09/2024

      Thank you so much for your feedback! Were thrilled to hear that you had an amazing experience with us and that youre choosing Way again for your cruise. It means a lot to us that youve found a reliable parking solution in *******. Were committed to providing excellent service and cant wait to welcome you back!

    • Russ P

      Date: 09/21/2024

      Russ P

      Date: 09/21/2024

      The process was fairly straightforward, though I wish I had been offered a promotion for a parking discount.

      Way.com

      Date: 11/17/2024

      Thank you for your feedback! I'm glad to hear the process was straightforward for you. I appreciate your suggestion regarding a promotion for a parking discount. Sign up for Way.com to receive promotional codes. Upon signing up, our marketing team will send you promo codes via e-mail. Thanks again for your feedback!

    • Alma L

      Date: 09/20/2024

      Alma L

      Date: 09/20/2024

      Straightforward and hassle-free. I've utilized Way for *****, Ft. **********, and **************. Their rates are reasonable.

      Way.com

      Date: 11/10/2024

      Thank you for your feedback! We're glad to hear that you found our services straightforward and hassle-free. We strive to keep our rates reasonable while providing great service. If you have any other comments or need assistance in the future, feel free to reach out to our customer support team.

    • Adina K

      Date: 09/12/2024

      Adina K

      Date: 09/12/2024

      I really liked them! Until this last exchange. On every page it says that they guarantee the lowest price and will beat it by 25%. What they do NOT say up front is that in order to claim that, you have to actually purchase at their original cost, and AFTER you return they will give you CREDIT as something called "Waybucks" which I assume can be used at a future reservation. This is false advertising when you don't say that up front.Also, their overnight support staff (phone and email) is useless and has no clue how to answer questions. I finally had someone email me with actual instructions on how to get the fake "price beating" promotion.

      Way.com

      Date: 11/10/2024

      Thank you for sharing your experience. Im sorry to hear about the confusion regarding our price guarantee and the support you received. We aim for transparency, and I apologize if that wasn't clear in this instance. Please find the price match policy below, Price Match Requirements:1. Submit the website of the location you wish to compare by sending a screenshot or link that includes the website, location, dates and times. 2. Our team will review - If Approved, we'll apply the matched price and will offer an additional 25%-off or up to $25.00 of the matched price. 3. Purchase your booking through Way. 4. Submit your *** confirmation number to our support team. 5. We will match the booking rate once you arrive back from your reservation. Our team will not exceed over $25.00 total refund. The following limitations apply: 1. The item must be identical, (ex. location, time, date etc.) 2. We will price match one location per customer per day 3. "Pay at Lot" locations do not qualify for our price match program. 4. The item must be sold and fulfilled by a parking retailer, and cannot be combined with any additional promotions. (Ex. Groupon, ********* etc.)

    Way.com is NOT a BBB Accredited Business.

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