Reviews
This profile includes reviews for Lee's Air, Plumbing, & Heating's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 353 Customer Reviews
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Review fromGoretti A
Date: 07/13/2024
5 starsGoretti A
Date: 07/13/2024
**** was very professional and respectful of my home. He took time to answer my questions and explained all what was tge problem with my unit.The diagnosis was unfortunately not good and still have no AC with a house of 99 degrees ??Hopefully parts are going to get here fast I will recommend Lees Air, plumbing and heating
Lee's Air, Plumbing, & Heating
Date: 07/15/2024
Dear *******,Thank you for taking the time to share your experience with us. We appreciate your understanding and patience during this challenging situation. We are glad to hear that **** provided professional and respectful service, taking the time to answer your questions and thoroughly explain the problem with your unit.We understand how difficult it must be to be without air conditioning, especially with the temperature in your house reaching 99 degrees. Please know that we are doing everything possible to expedite the arrival of the necessary parts to restore your AC as quickly as possible.Your willingness to recommend Lees Air, Plumbing, ********************************* despite the unfortunate circumstances is truly appreciated. We are committed to providing top-notch service and ensuring our customers' comfort and satisfaction, and your feedback motivates us to keep striving for excellence.Should you have any further questions or need updates on the status of your repair, please dont hesitate to reach out. We are here to help and ensure your home systems are restored to optimal condition as soon as possible.Thank you once again for your patience and understanding. We look forward to resolving this issue promptly and serving you again in the future.Review fromStanley S
Date: 07/12/2024
5 starsStanley S
Date: 07/12/2024
********************* was very informative about the warranty on my AC. I always use Lees air for all my service needs because they are always on time and very courteous and performed the maintenance in a timely manner.Lee's Air, Plumbing, & Heating
Date: 07/15/2024
Dear *******,Thank you so much for your wonderful review! We are delighted to hear about your positive experience with ********************* and our team at ********, Plumbing, ********************************* in *******. Your feedback is greatly appreciated, and we are grateful for the time you took to share it.It's fantastic to know that ***** provided you with detailed information about your AC warranty. We strive to ensure our customers are well-informed and confident in their service decisions. We're also pleased to hear that our team's punctuality, courteousness, and efficiency in performing maintenance have consistently met your expectations.We will certainly share your compliments with *****, his manager, and the rest of our team. Recognitions like yours inspire us to continue providing top-notch service and ensuring our customers feel valued and well cared for.Should you have any further needs or questions, please dont hesitate to reach out. We are always here to help and ensure your home systems remain in excellent condition.Thank you once again for your review and for choosing Lees Air, Plumbing, ********************************* for all your service needs. We truly appreciate your business and look forward to serving you again.Review fromJanelle D
Date: 07/12/2024
5 starsJanelle D
Date: 07/12/2024
I wasnt here at the time but everything was clean when they left. Prompt service.Lee's Air, Plumbing, & Heating
Date: 07/15/2024
Dear *******,Thank you so much for your kind review! We are delighted to hear about your positive experience with Lees Air, Plumbing, ********************************* in ******. Your feedback is greatly appreciated, and we are grateful for the time you took to share it.It's wonderful to know that our team provided prompt service and ensured everything was clean before they left, even in your absence. Maintaining a tidy workspace and delivering efficient service are priorities for us, and we are glad to know we met your expectations.We will certainly share your compliments with the entire team. Recognitions like yours inspire us to continue delivering top-notch service and ensuring our customers feel valued and well cared for.Should you have any further needs or questions, please dont hesitate to reach out. We are always here to help and ensure your home systems remain in excellent condition.Thank you once again for your review and for choosing Lees Air, Plumbing, *********************************. We truly appreciate your business and look forward to serving you again.Review fromBonna E
Date: 07/11/2024
5 starsBonna E
Date: 07/11/2024
********************************* and his team, **** and *****, installed a Daikon heat pump DZ6VS on a very long hot day July 12th. They were considerate, personable and efficient. They managed to remove a failed split system and install an air handler and heat pump in a single day. Additionally they added a larger return and adjusted dampers improving the air flow throughout the house, correcting cold spots and hot spots. Effrens team even thoughtfully brought portable air coolers to ease the discomfort while the exterior doors were opened and closed during the work. This was an excellent work group doing an excellent job. I am a very happy customer.Lee's Air, Plumbing, & Heating
Date: 08/14/2024
Dear *****,Thank you for taking the time to share such a detailed and positive review of your experience with **** Air, Plumbing, ********************************** Were absolutely thrilled to hear that *********************************, along with his team members **** and *****, delivered exceptional service during your Daikin heat pump installation in ********It's wonderful to know that despite the long, hot day, ****** and his team remained considerate, personable, and efficient throughout the entire process. Removing a failed split system and installing both an air handler and heat pump in a single day is no small feat. Their ability to address the larger return and adjust dampers to improve airflow, effectively eliminating cold and hot spots, shows their commitment to going above and beyond for our customers.Were particularly pleased to hear that the team thoughtfully provided portable air coolers to make you more comfortable while the work was being done. This level of care and attention to detail is what we strive for with every service call, and were glad it made a difference in your experience.Your satisfaction is our top priority, and it means the world to us that you are a very happy customer. We will be sure to share your kind words with ******, ********************, their manager, and the entire team. Your feedback not only celebrates their hard work but also motivates us all to continue providing excellent service.If you ever need anything else, please dont hesitate to reach out. Thank you again for choosing ****, and we look forward to serving you in the future.Best regards,The Lees Air, Plumbing, ********************************* TeamReview fromVanity W
Date: 07/11/2024
5 starsVanity W
Date: 07/11/2024
Excelent l, friendly and quick AC repair service in 112 degree weather.Lee's Air, Plumbing, & Heating
Date: 07/15/2024
Dear Vanity,Thank you so much for your kind review! We are thrilled to hear about your positive experience with Lees Air, Plumbing, ********************************* in ******. Your feedback means a lot to us, and we appreciate the time you took to share it.Providing excellent, friendly, and quick AC repair service, especially in extreme conditions like 112-degree weather, is a testament to our teams dedication and professionalism. We are glad to know that our efforts made a difference in your comfort and satisfaction.We will certainly share your compliments with the entire team. Recognitions like yours inspire us to continue delivering top-notch service and ensure our customers feel valued and well cared for.Should you have any further needs or questions, please dont hesitate to reach out. We are always here to help and ensure your home systems remain in excellent condition.Thank you once again for your review and for choosing Lees Air, Plumbing, *********************************. We truly appreciate your business and look forward to serving you again.Review fromRosie T
Date: 07/11/2024
5 starsRosie T
Date: 07/11/2024
**** and the team were very professional and courteous, it was great working with ****, would do it again.Lee's Air, Plumbing, & Heating
Date: 07/15/2024
Dear *****,Thank you so much for your kind review! We are delighted to hear about your positive experience with **** and our team at ********, Plumbing, ********************************* in ******. Your feedback means a lot to us, and we appreciate the time you took to share it.It's wonderful to know that **** and the team were professional and courteous throughout the process. Building strong relationships with our customers is important to us, and we are thrilled to hear that you enjoyed working with **** and would do it again.We will be sure to share your compliments with ****, his manager, and the rest of our team. Recognitions like yours inspire us to continue providing exceptional service and ensure our customers feel valued and well cared for.Should you have any further needs or questions, please dont hesitate to reach out. We are always here to help and ensure your home systems remain in excellent condition.Thank you once again for your review and for choosing Lees Air, Plumbing, *********************************. We truly appreciate your business and look forward to serving you again.Review fromJill R
Date: 07/10/2024
5 starsJill R
Date: 07/10/2024
Prompt and professional service! The technician ******** explained the issue with the **** primary and secondary drain lines and fixed the problem.Lee's Air, Plumbing, & Heating
Date: 07/15/2024
Dear ****,Thank you so much for your kind review! We are delighted to hear about your positive experience with ******** and our team at ********, Plumbing, ********************************* in *******. Your feedback is greatly appreciated, and we are grateful for the time you took to share it.It's wonderful to know that ******** provided prompt and professional service, thoroughly explaining the issue with your HVAC primary and secondary drain lines. His clear communication and effective problem-solving are exactly what we strive to deliver to our customers.We will certainly share your compliments with ********, his manager, and the rest of our team. Recognitions like yours inspire us to continue providing top-notch service and ensure our customers feel valued and well cared for.Should you have any further needs or questions, please dont hesitate to reach out. We are always here to help and ensure your home systems remain in excellent condition.Thank you once again for your review and for choosing Lees Air, Plumbing, *********************************. We truly appreciate your business and look forward to serving you again.Review fromTimothy K
Date: 07/09/2024
5 starsTimothy K
Date: 07/09/2024
Professional and did a great job. They were curious at all times and also did a very good clean up. The job was done in extremely hot weather and completed in a very short time complete prosLee's Air, Plumbing, & Heating
Date: 07/15/2024
Dear *******,Thank you so much for your kind review! We are delighted to hear about your positive experience with Lees Air, Plumbing, ********************************* in *******. Your feedback is greatly appreciated, and we are grateful for the time you took to share it.It's wonderful to know that our team maintained professionalism and courtesy throughout the job. Working in extremely hot weather can be challenging, and it's fantastic to hear that they completed the job efficiently and with great care, including a thorough cleanup. Your recognition of their hard work and dedication truly means a lot to us.We will be sure to share your compliments with the entire team. Feedback like yours inspires us to continue delivering top-notch service and ensures our customers feel valued and well cared for.Should you have any further needs or questions, please dont hesitate to reach out. We are always here to help and ensure your home systems remain in excellent condition.Thank you once again for your review and for choosing Lees Air, Plumbing, *********************************. We truly appreciate your business and look forward to serving you again.Review fromTerry W
Date: 07/09/2024
5 starsTerry W
Date: 07/09/2024
Did a great job, very good communication, got right to work had photos to show me of the problems and now I have a cool house! Thanks!Lee's Air, Plumbing, & Heating
Date: 07/15/2024
Dear *****,Thank you so much for your fantastic review! We are thrilled to hear about your positive experience with Lees Air, Plumbing, ********************************* in ******. Your feedback is greatly appreciated, and we are grateful for the time you took to share it.It's wonderful to know that our team provided great communication and got right to work. Using photos to show the problems is an essential part of our service, as it helps keep our customers informed and assured of the work being done. We are delighted that your house is now cool and comfortable, thanks to our team's efforts.We will be sure to share your compliments with the entire team. Recognitions like yours inspire us to continue delivering top-notch service and ensuring our customers feel valued and well cared for.Should you have any further needs or questions, please dont hesitate to reach out. We are always here to help and ensure your home systems remain in excellent condition.Thank you once again for your review and for choosing Lees Air, Plumbing, *********************************. We truly appreciate your business and look forward to serving you again.Review fromMelody R
Date: 07/09/2024
5 starsMelody R
Date: 07/09/2024
**************** and his associate arrived timely and were very kind and knowledgeable. They took time to answer my questions and to educate me about how my HVAC system works. **************** informed me about ***** maintenance plans I could purchase and did so without any high-pressure tactics or slickness. I highly recommend ***** if you need any of the services they provide.Lee's Air, Plumbing, & Heating
Date: 07/15/2024
Dear ******,Thank you so much for your wonderful review! We are delighted to hear about your positive experience with **************** and his associate from Lees Air, Plumbing, ********************************* in ******. Your feedback means a lot to us, and we appreciate the time you took to share it.Its fantastic to know that **************** and his associate arrived promptly and provided you with kind and knowledgeable service. Taking the time to answer your questions and educate you about your HVAC system demonstrates their commitment to customer satisfaction and excellence. We are also pleased to hear that **************** informed you about our maintenance plans in a straightforward and pressure-free manner.We will certainly share your compliments with ****************, his associate, their manager, and the rest of our team. Recognitions like yours inspire us to continue delivering top-notch service and ensuring our customers feel valued and well cared for.Should you have any further needs or questions, please dont hesitate to reach out. We are always here to help and ensure your home systems remain in excellent condition.Thank you once again for your review and for choosing Lees Air, Plumbing, *********************************. We truly appreciate your business and your high recommendation.
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