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Business Profile

Garage Doors

Ace's Garage Door Repair & Installation

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Garage Doors.

Reviews

Customer Review Ratings

1.73/5 stars

Average of 11 Customer Reviews

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Review Details

  • Review fromTraci B

    Date: 11/23/2022

    1 star
    These guys are a scam. Contractor # ******. I provide this because I understand they are using another business' same name - so that other business is being harmed. The other business would have a different Contractor # and I understand they are reputable. If you are dealing with these guys, run away. Cancel your contract, stop any payments you might have made through your credit card company, and report them to the Contractors ******************* if they damaged your home during installation. Among other things: their contract is not compliant with state laws - which limit a downpayment to no more than $1,000 or 10% of the contract price, whichever is less; the stories about damaged framing are true - they made a mess of ours, including simply installing PT wood as a "frame." And there is a 1 3/4" open air gap between the door and the framing at the top of the door. They also provided a red door when I specifically contracted for a red/brown door to match my ****** windows. Hold out for someone good. I've learned my ****** and will check BBB reviews whenever I hire someone that hasn't been personally referred to me by people I trust. It has been a major headache, and they even put a mechanics lien on my house because I withdrew all payments to them. I'll get it resolved, but just wish I had hired someone good the first time around.

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