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Business Profile

Vitamins and Supplements

Herbspro.com

Reviews

Customer Review Ratings

4.45/5 stars

Average of 191 Customer Reviews

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Review Details

  • Review fromSue S

    Date: 01/03/2023

    5 stars
    I found products that aren't available locally. The shipment was very quick, and the products were packaged securely. This was my first time ordering from Herbspro, and I am very happy with the company. I will definitely order again.
  • Review fromRon S

    Date: 12/31/2022

    5 stars
    Product is what I wanted, quick shipping, no problems, will keep on file for possible reorder
  • Review fromGary C

    Date: 12/30/2022

    5 stars
    Despite my original skepticism, it turns out that Herbspro.com is a wonderful company. A great one that I can trust! My order was handled promptly, and items were shipped on the promised earliest shipping date. So, its highly recommended.
  • Review fromVivien F

    Date: 12/28/2022

    1 star
    I did not receive the product I ordered. They sent something different. I notified customer service twice and they never responded back at all. I cannot recommend this company.
  • Review fromBERNARD A

    Date: 12/24/2022

    5 stars
    Vraiment trs satisfaite , tout parfait, marchandise et transport ainsi que le suivi, merci
  • Review fromKylee F

    Date: 12/16/2022

    1 star

    Kylee F

    Date: 12/16/2022

    My product did not arrive and it is extremely difficult to contact the company. Very frustrated.

    Herbspro.com

    Date: 12/20/2022

    Dear Customer,As per tracking, your order was delivered on 12/14/2022. Please see the below tracking:-https://a1.asendiausa.com/tracking/?trackingnumber=2003394709597 The order was delivered by DAI global track. We request you to please consider yoour feedback ***********************
  • Review fromLise R

    Date: 12/14/2022

    5 stars
    Un excellent service. Colis bien emball et reu rapidement et en bon tat.
  • Review fromD. E

    Date: 12/12/2022

    5 stars
    Great service, speedy delivery, the product I order is not carried in stores in my area.
  • Review fromPat G

    Date: 12/11/2022

    5 stars
    Great people to deal with ................ No problems.. Fast shipping to ******........ Cheers Pat
  • Review fromAnthony L

    Date: 12/11/2022

    5 stars
    Expedited fulfillment. Excellent customer service. Continuous tracking updates. Just wish they would not utilize ***** as their carrier of choice. ***** exhibited a series of "operational delays" thus adding multiple wait days before I received the product. Herbspro had displayed excellent fulfillment processes (Order acceptance, picking, shipping) but the hand off to ***** resulted in multiple delays.

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