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Average of 11 Customer Reviews
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Review fromJohn S
Date: 05/10/2025
1 starJohn S
Date: 05/10/2025
They violate state Statutes of Limitations for debts. They have been harassing me for 9 years for a false debt. I will be contacting my state's Attorney General today. If you contact your state ************************* FCR Collection Services magically stops harassing you, but I won't stop until letal action is taken.
FCR Collection Services
Date: 05/12/2025
**** *****, Thank you for taking the time to reach out to us. We appreciate the opportunity to address all customer complaints and issues. All customer complaints are taken very seriously by FCR Services; however we are unable to locate any account using the information you supplied (name and zip code or email address). FCR Services does adhere to a strict policy to cease communication if requested to so by a customer, through any communication medium. If you would like to address this matter further or submit a request to have communication ceased, please contact a manager at ************** anytime Monday - Friday between the hours of 7:00am - 4:30 pm PT.Review fromAndre O
Date: 04/04/2025
2 starsAndre O
Date: 04/04/2025
Ihired a lawyer **** ****** law firm REFUSE TO PAY THE DEBT.STOP CONTACTING MEFCR Collection Services
Date: 04/15/2025
***** *******,Thank you for providing the informaiton to ***. Based on the informaiton you provided *** will cease communication with you moving forward. Should you have any further questions or if you would like to discuss the matter further, feel free to contact a manager anytime Monday - Friday between the hours of 7:00 am - 4:30 pm PT at ************.Review fromGena J
Date: 01/20/2025
1 starGena J
Date: 01/20/2025
Call and text nonstop. Im now going to keep a log of calls and voicemails to report. Samford Book Store says they never use this service and any unreturned books are added to one stop billing which is always paid in full by me. Its a SCAM, SCAM, SCAM!FCR Collection Services
Date: 01/24/2025
**** *******,Thank you for taking the time to reach out to us. We appreciate the opportunity to address all customer complaints and issues.After reviewing the account history, this matter was completely resolved 01/22/2025 and confirmation was emailed to you directly. We sincerely apologize for any frustrations you may have experienced during this process.Should you have any further questions regarding this matter or if you would like to request additional information, please feel free to contact a manager any time Monday Friday between the hours of 7:00 am 4:30 pm PT at ************ Sincerely,****** *****Review fromJordan O
Date: 12/25/2024
1 starJordan O
Date: 12/25/2024
Called my wife, left a voicemail saying they were collecting a debt. Didn't use her name, told her she should call a number that is marked as a scam in robokiller. Told her she could also use a website ************** but didn't give her any info if an account. My wife doesn't have a credit card. Her only debt is student loans which are on autopay and definitely paying. No medical bills unpaid and haven't received a single bill for something for her since 2021 and that was paid in full and verified to be. Definitely trying to steal money from people. And trying to scare them.FCR Collection Services
Date: 01/03/2025
****** *******,Thank you for taking the time to reach out to us. We appreciate the opportunity to address all customer concerns and issues. Unfortunately *** does not have control over phone users who incorrectly report our phone number and the information that can be provided in this channel is very limited, however if your wife contacts the toll free phone number that was provided in the voice messages any representative can address her questions and concerns or update our records accordingly. A representative can also be reached at ************** anytime Monday - Friday between the hours of 7:00 am PT - 4:30 pm PT.Review fromStephen H
Date: 10/11/2023
1 starStephen H
Date: 10/11/2023
To Dispute Resolution Team,!!!!!!!4th ATTEMPT!!!!!!!!! The debt you are attempting to collect is erroneous and was paid in full by my insurance company, Aeta to ******************************* PC in the amount of $334.66. The *** from Aetna was emailed to you four times over 9 months. Also, I contacted ******************************* PC to inform their billing ***** I was inadvertently turned over to your collection agency and need resolved immediately. ********* Pathlogy billing said Fed Chex was sent the funds in the amount of $334.66 on 9/20/2021. Please confirm my account has been cleared from your collection agency with a zero balance and any negative reporting to the three credit reporting agencies will need to be reversed immediately. At this point, this has crossed the line as blatant harassment and I will be contacting legal representation. I will be filing all complaints against your company for laws you have violated. ***********************FCR Collection Services
Date: 10/13/2023
Thank you for taking the time to reach out to us. We appreciate the opportunity to address all customer complaints and issues.We apologize for any frustration you may have experienced. After reviewing the records on file, we initially received information from you and filed a dispute in March 2023. Since they we have re-elevated your dispute to the merchant two additional times, most recently in October 2023.As of today, FCR Services has not received a reply from the merchant, however based on the information you have provided we closed the account in our offices and notified the merchant of this.Nothing pertaining to this matter was reported to any Credit Bureaus.Should you have any further questions regarding this matter or if you would like to request additional information, please feel free to contact a manager any time Monday Friday between the hours of 7:00 am 4:30 pm PT at **************.Sincerely,***********************Review fromPeter W M
Date: 07/17/2023
1 starPeter W M
Date: 07/17/2023
This collection agency does not follow the Fair Debt Collection Practices Act or the ********* Fair Debt Collection Practices Act. Mr. *********************** is the **** ******************************* is the **** ********************************************** is the President and CFO. Do not let their unlawful practices intimidate you and do not pay any false claims. We have Federal Regulators and Class Action Counsel investigating FCR Services.FCR Collection Services
Date: 07/25/2023
***************************,Thank you for taking the time to reach out to us. We appreciate the opportunity to address all customer complaints and issues. It appears we previously received information from you on 07/17/2023 pertaining to this matter. We have placed your account in an indefinite dispute hold and have marked your information as do not contact.If you would like to discuss the matter further, please feel free to contact ** by mail at PO BOX *****, ****** ** ***** or by phone at ************** Monday - Friday between the hours of 7:00 am 4:30 pm PT.Sincerely,***********************Review fromAmanda D
Date: 06/28/2023
1 starAmanda D
Date: 06/28/2023
FCR services harassed me by leaving a message on my answering machine. They claimed that I owed something. I dont owe anything, I always pay bills on time! I paid off some credit cards! They need to stop calling me and harassing me.FCR Collection Services
Date: 06/30/2023
*************************,Thank you for taking the time to reach out to us. We appreciate the opportunity to address all customer complaints and issues.Unfortunately, I am unable to locate any information for you with the provided name, email or zip code. If you are able to provide the phone number we are contacting we are more than happy to mark it as do not contact.If you would like to discuss the matter further or provide the information you are baing contacted at, please feel free to speak to a manager or contact me directly any time Monday Friday between the hours of 7:00 am 4:30 pm PT at **************.Sincerely,*********************** *********************************Review fromSamantha P
Date: 06/09/2023
1 starSamantha P
Date: 06/09/2023
FCR Collection Services have been abusing their rights and violating collection laws and statutes by calling/texting/emailing me between 4 to upwards of 17 times per day for a supposed textbook debt. I have collected call logs of their continuous harassment & will be seeking legal advice to end this harassment.FCR Collection Services
Date: 06/23/2023
*************************,Thank you for taking the time to reach out to us. We appreciate the opportunity to address all customer complaints and issues.After reviewing the communication history, we reflect a total of 4 text messages, 9 emails and 22 attempted phone calls since 02/27/2023. We immediately marked your information as Do Not Contact when we received and processed this review and apologize for any frustration you may have experienced regarding this matter.If you would like to discuss the matter further or request additional information, please feel free to speak to a manager any time Monday Friday between the hours of 7:00 am 4:30 pm PT at **************.Sincerely,***********************Review fromBrandy L
Date: 05/31/2023
1 starBrandy L
Date: 05/31/2023
FCR collection Services is nonstop calling me trying to collect a debt of non-returned books to college that I have already returned and they check out. I have graduated college and wish these people would stop contacting me. Im not paying anything because I dont owe anything. I have contacted them and they said they had it taken care of but apparently not. Theyre getting annoying. They leave multiple voicemails on my phone and emails. They need to STOP. I would leave 0 star rating if I had the option.FCR Collection Services
Date: 06/05/2023
***************************,Thank you for taking the time to reach out to us. We appreciate the opportunity to address all customer complaint and issues.We received your dispute regarding the returned items and elevated this information to the bookstore. The rentals in question were subsequently cancelled from our system based on the information received from you.If you would like to discuss the matter further or request additional confirmation of the cancellation, please feel free to contact a member of management any time Monday Friday between the hours of 7:00 am 4:30 pm PT at **************.Sincerely,***********************Review fromDeborah M
Date: 10/28/2022
1 starDeborah M
Date: 10/28/2022
I would leave 0 stars if I could. They keep leaving voicemails on my phone but no name or company that the debt Is for. When I call the number back it puts me on hold for a very long time, then hangs up on me. Scam scam scam!!!FCR Collection Services
Date: 11/07/2022
*************************,Thank you for taking the time to reach out to us. We appreciate the opportunity to address all customer complaints and concerns as our number one goal is treating all customers with courtesy and respect.Due to the nature of our correspondence, we are unable to leave any personal information on voice messages, however the voice message left should provide a website to access the information. After reviewing the information provided, we are unable to locate any customer in our system with the provided name or email address.We also apologize if you were unable to reach a representative during business hours as there is always somebody available. Without knowing the time you attempted to call or the phone number you attempted to dial I am unable to delve further into the issue you experienced.If you would like to discuss this matter further or provide the phone number you were contacted at; you can reach a representative at ************** any time Monday Friday between the hours of 7:00 am 4:30 pm PT.Sincerely,*********************** *************************** and Training.
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