We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Employment Background Check

Accurate Background

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Employment Background Check.

Reviews

Customer Review Ratings

1

Average of 44 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Miguel T

    Date: 07/14/2025

    Currently waiting on my background check to come back the initial start date of it being ran was on the 23rd of June, 2025. Its now the 14th of July . I keep being informed theyre waiting on county records. And Im rethinking that maybe I should just start looking for a different job that doesnt use this service for a background check. I have nothing to hide and this is really frustrating. The most of Ive waiting for a background check was 1 week. This is ridiculous.

  • Matthew C

    Date: 06/23/2025

    This is the worst background company I have ever dealt with. They said they were waiting on one county complete the check. I contacted every court in that county and not one has a request from them. This is going on two weeks now. **************** is zero help.

  • Patrick B

    Date: 05/23/2025

    Accurate Background just delayed the start date for my new job by three weeks. After several follow *** to what I believe was a call center in *****, I contacted the local entity in question myself and found that Accurate Background had submitted the county records request to the incorrect contact. (This had evidently happened to several dozen other people as well). Oddly enough, when I called Accurate Background, they claimed to have made follow up calls but were limited on the calls that the entity in question allowed them to make. (This was not true). The entity in question also informed me that a county records check takes less than one day to obtain.

  • Carrie m

    Date: 05/01/2025

    Told my background check would be completed within 24 hours. It's been 4 days and now it's going to take 7 to 10 more days. All for a part time cashier job.

  • Daniel A

    Date: 04/30/2025

    Horrible! Ive had to do background checks at a couple of very tight places, never had a problem and this is HORRIBLE! They CONSTANTLY need more and more documents and state its not good enough! Are you serious? I couldnt upload more documents and the employer was getting alittle concerned on me when it was Accurate that was dropping the ball, NEVER responding to my emails and giving very vague info on what to do. Ive even called and I dont believe theyre even in the ***** Are you kidding me? This is sensitive information!!!! They also want me to all the legwork when its the background companys to do it? Why ***** this company been investigated? This company needs to close their doors immediately

  • Taylor S

    Date: 04/19/2025

    Been waiting over a week now for my background check to be completed and is still not done. Any other time I've done a background check it's been 3 days tops and then I'm starting the job within that week. This is caused the delay in my employment. This is very frustrating and the excitement of starting a new job that's getting the lady even more as well.

  • Amy R

    Date: 04/04/2025

    Amy R

    Date: 04/04/2025

    They should be out business am still waiting in my report

    Accurate Background

    Date: 04/07/2025

    We have reviewed X** Xxxxxx's concern related to the turnaround time of their background check and apologize for any inconvenience they are experiencing. While we aim to complete reports as quickly and accurately as possible, there are times where additional assistance from a court is needed. X** Xxxxxx's background check has a jurisdiction in ********* that requires additional processing time due to the court. We can confirm our team is actively following up on a continuing basis. Should you have any additional questions or concerns, please feel free to contact us directly at ************ and a member of our ***************** team will be happy to assist.

  • Cristal L

    Date: 04/03/2025

    Cristal L

    Date: 04/03/2025

    They truly are horrible, they delayed my employment 3 different times. They did not meet their 10 day deadline , or their 15 day deadline, and now pushed it out 22 days and counting. I think they are ***** and the more eager you seem to be for results the slower they drag their feet. The agents get a kick out of hearing you stress while they tell you its in progress and we cant give any information. I lied and said perfect delay it longer so I can enjoy a vacation and I can tell the agent was so annoyed and bitter that I did not sound stressed out,Deep down I am pist off and stressed out. They are incompetent, unorganized, *****, and fake. There should be a class action lawsuit for all the people who have had employment offers delayed or revoked because the accurate stupidity.

    Accurate Background

    Date: 04/07/2025

    We have reviewed X** Xxxxxx's concern related to the turnaround time of their background check and apologize for any inconvenience they are experiencing. While we aim to complete reports as quickly and accurately as possible, there are times where additional assistance from a court is needed. X** Xxxxxx's background check has a jurisdiction in ********** that requires additional processing time due to process changes imposed by the court. We can confirm our team is actively following up on a continuing basis. Should you have any additional questions or concerns, please feel free to contact us directly at ************ and a member of our ***************** team will be happy to assist.

  • Aaron R

    Date: 03/07/2025

    I've never seen a background check last more than a week like this. **************** team has no ability to contact the team processing my background. Zero updates and taking way longer than any other services I've used in the past.

  • Ezme R

    Date: 02/18/2025

    Waiting... Waiting... Waiting... And more freaking waiting for my background to clear. Are y'all short staffed? Do y'all need help? I'll clock in and work, because y'all don't. How dare y'all mess with people's livelihood and take forever to clear background checks. Y'all need to cease to exist since you don't help anyways. I believe the Reddit reviews on what they're saying about Accurate. Y'all shouldn't be called "Accurate". More like, "Trash-curate." That sounds better.

Accurate Background is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.