Reviews

Review Details

• Review fromJustin S

  Date: 12/06/2022

  1 star
  To bad 0 stars isnt an option. DO NOT USE THIS COMPANY!!!!! This is the worst screening company I have ever seen in my entire life and *** worked with quite a few. I am now on week 5 of waiting for a background check. The position I was offered at a company that would have changed my life completely in my current situation is off the table and roles have been filled. The job also came with a $4,000.00 sign on bonus and I am now unable to receive that as well. There is absolutely no information given from Accurates employees and they lie to you when they do have the useless information they provide when they decide to. For three weeks the website said background check complete. Results will be posted within one day. Then early last week changed to one to two days. Completely false. I have contacted them numerous times and numerous times they have literally said nothing we can do about it and promptly ended the chat with no warning. I was told at one point just like this some government facility is holding it up when I asked which one they could not tell me. This came after I was told everything is clear and we are just waiting for an internal department to release it and we have submitted a request for an expedited service. That was three weeks ago. As I mentioned were on week 5. I highly suggest anyone reading this or having similar issues, reach out immediately to their larger clients like ****************** Cheesecake Factory etc and tell them to stop using this service as it is not only wasting thousands upon thousands of dollars for them but it is wasting the time of the individuals trying to make a living and find decent employment. Completely ruining peoples lives and taking real chances away from innocent hard working people. This company is a legal scam and are stealing from people and businesses. If you are a business DO NOT USE THEM! I have had two separate background checks completed in the time it has taken them to finish one.

• Review fromBob S

  Date: 11/09/2022

  1 star
  Let's see... no transparency into MY background check status, slow and delaying the start process for a job, chat employees completely inept and not able to share any details (useless chat feature), across all review sites they are rated 1 star. Not sure how this company can stay in business. As you can see, even the BBB doesn't accredit them. Go figure!

• Review fromjessica F

  Date: 09/13/2022

  1 star
  I have NEVER had to deal with so many issues from a background check and I have had many. They have asked for every single document I own between every single W2 from every job I've had, pictures of my SSC and ID, Calling and emailing for documents I explained I don't have and wont accept any information I had for said documents. Delaying my Hiring process by weeks. They are horrible at responding back to questions and have made pretty much the whole process VERY DIFFICULT. Im quite frustrated by he whole process which makes me not to want to go through with the employment for the company issuing the background check. Never once have I ever had any contact with any background checks with prior companies, it has always gone very smoothly and efficient. This was a horrible experience. If an employer tells you they do background checks through Accurate just prepare yourself for a disaster.

• Review fromAlex S

  Date: 08/10/2022

  1 star
  The company is VERY FAR from being accurate on its background research!! They have completely false reports and different aliases that I have never used in my life!! Since my company uses them for accuracy, I end up getting screwed in the long run. I have filed a contest with them 2 months ago and they still havent even called me back.