Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:10/24/2022

  Type:Service or Repair Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  After you assisted me and notified him, he wrote me an email saying if I dropped my complaint he would pay me back. He also said he was suing me for slander. I never said anything bad about him in ********* told him he should be ashamed to take money from an elderly widow for work and then s**** people. I would like you to contact him again. He did not tell you the truth about calling me.

• Initial Complaint

  Date:10/21/2022

  Type:Order Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  In August 2022 I paid them $1000 to do eviction work for my only rental. He has done nothing. I have hired another company.

  Business Response

  Date: 10/21/2022

  We have tried calling the "Client" *****" times over the last 2 weeks , every single time we are sent to Voicemail and unable to reach the "Client". We have worked on the matter but needed top speak with the "Client". The "Client" Claimed to have phone issues and then would wait until the Office was closed and call later at night or early morning , wwhile monitoring voicemail calls after hours we would promptly return the calls and again get voicemails -

   

  All calls from the "Client" and to the "Client" are logged and tracked by the Phone System as well as all emails which document all of our attempts. The "Client" stated on emails and one voicemail that she had phone problems / needed to replace her phone and was having issues . It is not a companies responsibility to make sure its "Clients" have working phones and emails to communicate with them . It is also sad that "Clients" can make false claims that are Fraudulent / Ficticous as well as Defamatory and they can post them on a site like the "BBB" without oversight -

   

  We have tried to resolve matters with the "Client" and instead she ignores that and turns to insults and name calling -

  Customer Answer

  Date: 10/21/2022

  
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
  
  Regards,
  
  *****************
  
   
  

• Initial Complaint

  Date:10/17/2022

  Type:Service or Repair Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  On or around 8/10/2022 I paid ******************************* from Eviction Services $1000, which he guaranteed would help me to evict a tenant who has not paid rent in over 2 years. On more than one occasion I have called the office of Eviction Services to get an update on the progress of case. I have only managed to speak to ******************** once which was about a week ago where he assured me he would get me an update. Still l have received no information at all no emails no phone calls.