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Business Profile

Investigator

HireRight

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for HireRight's headquarters and its corporate-owned locations. To view all corporate locations, see

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HireRight has 6 locations, listed below.

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    Customer Review Ratings

    1.01/5 stars

    Average of 187 Customer Reviews

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    Review Details

    • Review fromJessica B

      Date: 06/14/2025

      1 star

      Jessica B

      Date: 06/14/2025

      HireRight has contacted my former employers, who are educational institutions, and inquired about "ex-alumni". This has caused confusion and concern, as they were supposed to be inquiring about me as a teacher. Additionally, one of the schools decided not to provide references since they are located in ************* and found the situation suspicious. It's a ************* is it possible that they are asking about other individuals or former students? No reputable educational institution should disclose such information unless formally requested by another educational institution.Furthermore, they are asking for my Social Security number. Where has this been seen? They've been at it for a week and haven't provided the background check. Not to mention, they requested my W-2 form. It's a nightmare.

      HireRight

      Date: 06/20/2025

      Thank you for your comments. This report is closed. Upon your review of your report, please let us know if you have a question about any record or portion of your report so that we may review it with you or file a dispute for you by contacting us at telephone ************, or online at ***********************************************************************************************************************************. Thank you for your patience during this process.
    • Review fromJess T

      Date: 06/02/2025

      1 star

      Jess T

      Date: 06/02/2025

      Horrible ******** customer service and processing time. This background check company needs to be shut down. People are being withheld employment because the process takes several weeks longer than the estimated wait time. It's ridiculous. My report has been at 60% completed for the past 7 days.

      HireRight

      Date: 06/03/2025

      Thank you for your comments. Most searches completed quickly. Some searches can require more time than others. However, we anticipate this remaining search to complete and the report to be closed imminently. Thank you for your patience during this process.
    • Review fromShane S

      Date: 05/20/2025

      1 star

      Shane S

      Date: 05/20/2025

      This is by far the worst company I have ever worked with. They are essentially being paid for work that I am doing entirely on my own. I honestly dont understand how this company is still in business. Additionally, they required extremely personal information for their background checkfar more than Ive ever been asked to provide in any similar process. I do not feel secure or comfortable with how they handle sensitive data.

      HireRight

      Date: 06/03/2025

      Thank you for your comments. This report is closed. We are sorry to hear that your experience did not meet your expectations. Supporting documentation and information can help provide a partial verification when a full verification cannot be obtained. Please know that we take data security very seriously and consequently, take appropriate measures to protect all confidential information and are committed to protecting consumers privacy. We prepare, provide and maintain screening reports in full compliance with the Fair Credit Reporting Act. Thank you for your patience during this process.
    • Review fromGanna H

      Date: 05/15/2025

      1 star

      Ganna H

      Date: 05/15/2025

      Will not stop calling my office for an employee verification. I have answered all questions and completed verification multiple times. They are calling my office 3-5x per day and will not stop harassing my staff.

      HireRight

      Date: 06/03/2025

      Thank you for your comments. We apologize for any inconvenience. In order to assist in our identifying which report(s) you are referring to, if this should recur, please note the employee name(s) whose employment you provide verification for, and provide that to us when you contact us directly about it. This will provide the opportunity for the matter to be resolved for you. Thank you.
    • Review fromMarleni B

      Date: 05/14/2025

      1 star

      Marleni B

      Date: 05/14/2025

      Worst process ever! They spent almost two weeks sending me back-and-forth emails asking for information they were supposed to find themselves. Im basically doing their job, and even then, they still havent completed the background check.

      HireRight

      Date: 06/03/2025

      Thank you for your comments. This report is closed. Supporting documentation or information can help provide a partial verification when a full verification cannot be obtained. Thank you for your cooperation and patience during this process.
    • Review fromTiffany B

      Date: 05/10/2025

      1 star

      Tiffany B

      Date: 05/10/2025

      Worst experience ever. They claimed they couldnt verify my *** but never called my school. They used equifax. Then said I was in school and exited rather than stayed till 2020 because they misinterpreted thesis hours. They asserted my title was something it was not. Said they couldnt vouch for my self employment though I provided checks, bank statements, articles of incorp, EIN, etc. one of the **** hung up on me. It took forever for them to update my information and they were rude. Insulting to work with. But I still got the job.

      HireRight

      Date: 05/12/2025

      Thank you for your comments and congratulations on the job. We are sorry to hear that you felt that you received rude service. Rudeness is not tolerated and your comments will be shared internally in order to ensure that all are focused on providing excellent customer service. Thank you for providing supporting documentation which can help provide a partial verification when a full verification cannot be obtained. Please let us know if you would like for a dispute to be opened on any part of your report by contacting us at telephone ************, or online at ***********************************************************************************************************************************. Thank you for the opportunity to respond.
    • Review fromTempestt M

      Date: 05/04/2025

      1 star

      Tempestt M

      Date: 05/04/2025

      Terrible company should be open at this point. This company tell lies and not real. I face humiliation and discrimination. Playing with people livehood

      HireRight

      Date: 05/08/2025

      Thank you for your comments. This report has closed in 8 business days. Thank you for your patience during this process. Upon your review of your report, please let us know if you have a question about any record or portion of your report so that we may review it with you or file a dispute for you by contacting us at telephone ************, or online at ***********************************************************************************************************************************.
    • Review fromAustin D

      Date: 04/19/2025

      1 star

      Austin D

      Date: 04/19/2025

      Dirtbags wanting me to remember exact dates from 20 years ago. Unrealistic. I provided all my pedigree info that would be needed to do a background check. Yet they kept coming back time and time again needing this document or that. They make you do all the leg work. I legitimately hate this company they need to go.

      HireRight

      Date: 04/23/2025

      Thank you for your comments. This report is closed. Upon your review of your report, please let us know if you have a question about any record or portion of your report so that we may review it with you or file a dispute for you by contacting us at telephone ************, or online at ***********************************************************************************************************************************.

      HireRight

      Date: 04/23/2025

      Thank you for your comments. This report is closed. Upon your review of your report, please let us know if you have a question about any record or portion of your report so that we may review it with you or file a dispute for you by contacting us at telephone ************, or online at ***********************************************************************************************************************************.
    • Review fromAdrea R

      Date: 04/18/2025

      2 stars

      Adrea R

      Date: 04/18/2025

      Was offered a job and was told that Hire right would be the company doing the background check which was fine. So far I feel like I am doing the check on myself. I've given up every piece of information, I've been doing the leg work. Aren't they supposed to do that???? To be at a company for 5 1/2 and for them to tell me that couldn't verify it..is BS. So to verify I needed to submit my last stub and tax forms which made me feel super uncomfortable. My information is probably being sold as I type this. To anyone dealing with this company please lock down all 3 of your credit files to be safe...something seems sketchy.

      HireRight

      Date: 04/22/2025

      Thank you for your comments. This report is closed. Supporting documentation can help to provide a partial verification when a full verification cannot be obtained. Please know that we take data security very seriously and consequently, take appropriate measures to protect all confidential information and are committed to protecting consumers privacy. We prepare, provide and maintain screening reports in full compliance with the Fair Credit Reporting Act. Upon your review of your report, please let us know if you have a question about any portion so that we may review it with you or file a dispute for you by contacting us at telephone ************, or online at ***********************************************************************************************************************************.
    • Review fromBenjamin S

      Date: 04/16/2025

      1 star

      Benjamin S

      Date: 04/16/2025

      Had my start date pushed another week and will probably be pushed again. God knows why companies will use this company. Just look at the reviews! Ive never had this issue with mom and pop shops ever. They arent even doing my employment history which I can only imagine how much worse that would be than it already is. I hope to god I never have to use hire right again. Honestly if a company is using hire right I might not even apply! People cant wait weeks to start just for a background check!!!!!

      HireRight

      Date: 04/18/2025

      Thank you for your comments. This report is closed. Upon review of your report, please let us know if you have a question about any portion so that we may review it with you or file a dispute for you by contacting us at telephone ************, or online at ***********************************************************************************************************************************. Thank you for your patience during this process.

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