Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Loans

LoanDepot

Headquarters

Reviews

This profile includes reviews for LoanDepot's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

LoanDepot has 73 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • LoanDepot

      6561 Irvine Center Dr Irvine, CA 92618-2118

      BBB accredited business seal
    • Loan Depot

      1201 Brampton Ave Statesboro, GA 30458-0850

    • LoanDepot

      830 Crescent Centre Dr Ste 500 Franklin, TN 37067-7244

    • LoanDepot

      14350 N 87th St Ste 210 Scottsdale, AZ 85260-2660

      BBB accredited business seal
    • LoanDepot

      4800 N Scottsdale Rd #3800 Scottsdale, AZ 85251-7618

      BBB accredited business seal

    Customer Review Ratings

    4.09/5 stars

    Average of 1,124 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromGeorge E Carr

      Date: 07/14/2022

      5 stars

      George E Carr

      Date: 07/14/2022

      Communications, loan documents were on time was kept up to date by phone calls text message and email. In my case was a lengthy process due to survey not being up to date. Loan Depot stayed with this project until properly finished.

      LoanDepot

      Date: 07/22/2022

      Hi ******! We appreciate the positive feedback. Our team works hard to ensure every customer enjoys the best possible experience. Your review will be shared with the loanDepot team.
    • Review fromAlice B

      Date: 07/12/2022

      1 star

      Alice B

      Date: 07/12/2022

      Buyer Beware!!! I would avoid doing business with ***************************. very aggressive and pushy. He will take your info and run credit checks w/o permission and set up loans you do not approve. I found him to be untrustworthy and deceitful.

      LoanDepot

      Date: 07/22/2022

      Hi ***** We take your feedback very seriously and would like to investigate further. Please contact our ************* team at ************ ******* or [email protected] at your earliest convenience.
    • Review fromMeenakshi n

      Date: 07/12/2022

      5 stars

      Meenakshi n

      Date: 07/12/2022

      Agent was very professional and very smoothly he handled and completed my application process on time .

      LoanDepot

      Date: 07/22/2022

      Hi Meenakshi! We are happy to hear that Team loanDepot was able to exceed your expectations. We take being your lender of choice very seriously and look forward to working with you again in the future.
    • Review fromKrista B.

      Date: 07/11/2022

      5 stars

      Krista B.

      Date: 07/11/2022

      The Loan Depot team are very professional and guided me completely through the process from application to loan closing! I would highly recommend this company to anyone looking to refinance their home or someone looking to purchase a home!

      LoanDepot

      Date: 07/22/2022

      Hi ******! We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to reach out to our team if you ever need assistance.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.