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Reviews

Customer Review Ratings

4.27/5 stars

Average of 311 Customer Reviews

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Review Details

  • Review fromWalt M

    Date: 03/11/2023

    5 stars
    My wife and I just finished using the Shrubhub design service for our home and it went amazing. Our design consultant was super professional and gave us great suggestions. The design turned out beautiful. I highly recommend them.
  • Review fromMai P

    Date: 03/06/2023

    5 stars
    Thank you so much ****! ***************** was amazing! He stayed very focus in what we wanted on our first meet up! We were very doubtful that the special offer wasnt real design that wed b receiving but after just 3 phone calls and 3 emails, **** nailed it! Now its at Gods speed that we can find a landscaping company to manifest this beautiful design that he put together for us!
  • Review fromTERESA C

    Date: 02/27/2023

    5 stars
    ShrubHub did an excellent job for my Front Yard! After uploading pics of my current yard and submitting my ideas for plants and what type of yard I was looking for, ShrubHub designer ******** totally nailed it -presenting me with a truly remarkable and beyond outstanding design that precisely reflected the type of yard design I was hoping for! It's amazing and I really couldn't be happier! The Project Manager *** was extremely helpful and cooperative in expediting my revisions promptly and returning the final design to me in time for my meeting with my landscape contractor. Now, I will finally have a beautiful Front Yard this spring! I highly recommend using Shrubhub!
  • Review fromMelissa R

    Date: 02/24/2023

    1 star
    Do not purchase! Not customer oriented. No recourse for consumers. Purchased in July 2022 as of February 2023 still have not received what I paid for. Spoke to different project managers and a supervisor. Never received a timely response, called and representive couldn't tell me how to get in touch with someone higher than a supervisor. Save yourself from headaches and heartaches. Do Not Purchase. Check Redit for more unsatisfied customers.
  • Review fromMelisa W

    Date: 02/21/2023

    1 star
    Do not use Shrubhub. We spent over $400 with them, had to wait 3 weeks for a rendering that looked like a 5th grader designed. When we spoke with them they apologized and said they had a new designer on staff. They would only give us a 20% refund. Stay away - false promises!!!
  • Review fromThomas M

    Date: 02/20/2023

    1 star
    Their advertising implies that they will design your back and or front yards for you for only $300.00. So, unfortunately, I paid the $300.00. I did not get a new design for my front or back yard. What I got was a questionnaire that I had to fill out, followed by a solicitation for a contractor to come to my house to give me a sales pitch. This is a very clever scam, where you actually pay to have someone come to your house to try and talk you into using their services. Shame on me for trusting that they would be honest.
  • Review fromPeter F

    Date: 02/03/2023

    4 stars
    For me ShrubHub did a great job! It did take a few revisions and a few phones calls but they came up with a design that I love!. ***** our design team manager was very responsive and never complained about the revisions that we requested. He was very kind and courteous I must say. It is very important to inform them about important timelines and be willing to work with them if they have a heavy workload. I will definitely be using them again. In fact, I will sign up for a new package next week!Thank you,***************************
  • Review fromMichael K

    Date: 02/02/2023

    5 stars
    We have an awkward shaped backyard and I was concerned with how the living area, pool and shrubs were going to integrate. I had a couple landscape designers offer their opinion on what to create and install.... and I wasn't too impressed. They essentially just wanted me to buy from their inventory. ShrubHub (*******'s team) did a great job. Requested videos and drawings..... I spent some time bulletizing my "must haves" and "like to haves." Really like my design. I may replace some shrub types with other than depicted, but they hit a home run with the overall look and feel of my yard.
  • Review fromRichard G

    Date: 01/17/2023

    5 stars
    ****** did an excellent job of listening and translating our vision to the designer who created a beautiful, lower maintenance yard. The plant selection will enhance every area around our home. The entire process was enjoyable. We highly recommend Shrub Hub.
  • Review fromChristine P

    Date: 01/12/2023

    5 stars
    ShrubHub did a fantastic job of designing what I wanted for my whole property. The project manager was able to understand and relay what I wanted to the designer so that the end result was way beyond my expectations. I chose to sign up for unlimited consults and design revisions so that I could have them tweak the design for me and I am glad I added the extra service. The plant consult was also fabulous. Plants were chosen to match my climate and the plant expert took the time to explain why certain plants were chosen and provide alternatives if I was unsure. Absolutely well worth the money spent. Cannot recommend them enough. Bravo to everyone involved!

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