Reviews
Customer Review Ratings
Average of 125 Customer Reviews
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Review fromDallin D
Date: 07/11/2024
5 starsLadder Loans provides exceptional support and customer service! The staff are welcoming, responsive, professional, and highly knowledgeable and experienced.Review fromSaradha K
Date: 07/11/2024
5 starsLadder Loans is a great company and was able to help me in providing me all the information I needed to process my application. Great customer service and they are very polite. Thank you.Review fromMichele P
Date: 07/09/2024
5 starsI had a great experience with Ladder Loans. Their customer service team was incredibly responsive and genuinely focused on addressing my needs. They guided me through the loan process with clarity and patience, making sure I understood every detail and answering all my questions. I highly recommend Ladder Loans for their outstanding service and commitment to helping their customers.Review fromLena S
Date: 07/08/2024
1 starLena S
Date: 07/08/2024
Are these people even qualified to analyze my credit report and advise on my personal finances? They barely even do loans - they just bully you into thinking you cant afford your bills anymore ...while trying to persuade you to stop paying your credit cards so they can settle your debt for half of what you owe??... Your credit goes down the drain and GOOD LUCK trying to get financing in the future
Ladder Loans
Date: 01/30/2025
We are sorry you had a bad experience. Can you contact me to further discuss what happened so we can address the issue you experienced? Please email me at ******************************* so I can reach out to resolve this issue with you.Review fromJason T
Date: 07/08/2024
5 starsLadder Loans customer service tells you straight up what you can expect from them, which I really appreciate. I found their debt relief solution acceptable and the rates are reasonable. Would love to do business with them again in the future!Review fromMarie F
Date: 07/08/2024
5 starsThis looks like a reliable loan company. It's great that they are associated with the BBB.Review fromElizabeth C
Date: 07/03/2024
5 starsLadder loans provide the best services. They were very professional and the experience was great.Review fromkristi M
Date: 06/28/2024
5 starsLadder Loans has great customer service. I will definitely recommend them to others. They were able to answer all my questions with ease.Review fromBetty N
Date: 06/26/2024
5 starsI had a fantastic experience with Ladder Loans. The customer service team was quite friendly and professional, making the loan process effortless. They went above and beyond to ensure I understood everything.Review fromLenggay G
Date: 06/25/2024
5 starsThe application process is really outstanding and very easy. It is a reliable site and trustworthy. I would definitely recommend this to everyone.
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