We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Loans

Ladder Loans
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.54

Average of 125 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • FJ J

    Date: 05/29/2024

    This is the best company for loans out there. Their customer service is top notch. They make you feel so secure and comfortable throughout the entire process. I was at ease while dealing with them and walked out happily with the loan I wanted on my conditions. Highly recommend Ladder Loans if you want peace of mind!!

  • Krystal B

    Date: 05/29/2024

    Ladder loans really made my experience the best. The customer service alone deserves an applause. Thankyou so much for a great 1st loan experience.

  • PretzeLDad

    Date: 05/23/2024

    I have availed services recently from Ladder Loans to help me consolidate and pay off my Loan. It was recommended by my friend that have already transacted with them successfully. It was an invitation-only installment loans so its a bit exclusive service. Thier support guided me through the process and I got approved in a less amount of time. Overall the process was easy and straightforward I would recommend them to anyone who wants to consolidate thier Loans to reduce interests and pay off your long lists of loans.

  • Deirdre B

    Date: 05/22/2024

    This company is very honest and upfront about their policies. That transparency is so greatly appreciated. Their customer service is excellent too .

  • Emma G

    Date: 05/21/2024

    My journey with LadderLoans was nothing short of exceptional, all thanks to their stellar customer service. From the get-go, navigating their user-friendly website felt like a breeze, and I appreciated the transparency they offered on loan terms and rates.But what truly won me over was their customer support team. They weren't just knowledgeable; they were genuinely friendly and eager to help. Whenever I had a question or needed assistance, they were there with prompt, personalized responses that made me feel valued as a customer.And when life threw a curveball my way, causing a hiccup in my repayment schedule, LadderLoans didn't hesitate to accommodate my needs.

  • Lidiya H

    Date: 05/21/2024

    This company is awesome! It definitely is one of the best loan companies compared to other loan companies Ive used. The customer service is amazing and they were very understanding. They helped me on my issues online and the whole process went pretty fast.

  • Richard H

    Date: 05/20/2024

    Tremendous customer service and very informative staff. Answered every question that I had with confidence and did not leave me disappointed.

  • Christina M

    Date: 05/16/2024

    This company is new to me, but they offer way more than I've seen offered from other loan companies. The customer service is great too. I was able to get assistance quickly with my questions regarding loans online and the speed of the whole process.

  • BArin B

    Date: 05/15/2024

    **************** was very informative and made it easy to understand the process. Answered all my questions no problem.

  • Sharon H

    Date: 05/08/2024

    Their customer service is excellent and they were very helpful. Inflacin contacted them.

Ladder Loans is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.