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Business Profile

Computer Software Developers

Riot Games

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 17 Customer Reviews

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Review Details

  • Review fromTylor G

    Date: 04/14/2025

    1 star
    Came out with an event mocking its customers complaints. What kind of business model is that. How is a f rating still allowed to be a business?
  • Review fromOpal A

    Date: 11/24/2024

    1 star
    Whatever college dropout pretending they have a **** is running their psychological department to determine how people are remediated and punished when things get rowdy as they do in video games, needs to resign. If I'm getting punished for other people harassing me, that are making me emotional, they should be punished at minimum alongside me. But Riot Games actively not only does not do this, they actively reward people for reporting this behavior by giving them soppy messages saying they're helping the community and that the "big bad" toxic gamer was ************ have the means to fix things and change things and actively don't. Be better. Change whatever you see "toxic" as because right now, you're not even close. Punish others wrongly and these reports are the result.
  • Review fromManushkah C

    Date: 11/04/2024

    1 star
    My account got banned for cheating when I wasnt playing. It got hacked and when I tried to log on the next day it was locked. Riot wont give me my account back and I dont know what to do
  • Review fromLegend L

    Date: 10/12/2024

    1 star
    They banned me for a year for intentionally losing a game this s*** is so stupid ive never lost a game on purpose.
  • Review fromExçit E

    Date: 08/20/2024

    1 star
    I've been an active League of Legends player for the past five years, and during this time, I've encountered significant levels of abusive language and toxic behavior. Some players use sexist terms like "baby egirls" and even go so far as to encourage others to commit suicide, in addition to using general curse words. The situation worsens when groups of toxic players collaborate, with one person's bullying amplifying another's. It seems that Riot should be more proactive about banning these players, but unfortunately, this doesnt always happen. Despite reporting players who have insulted me, they often continue to play without facing any consequences.Recently, I was shocked to discover that my account had been banned. When I reached out to Riot's customer support representatives, "***********" and "*******", to get clarification, they refused to provide any evidence and only mentioned that my account had been reported multiple times. Its incredibly frustrating to deal with a toxic group of players and then face a ban due to multiple coordinated false reports. I attempted to appeal the decision, explaining my side and requesting evidence, but my ticket was closed without a proper response.I wish I had the resources to pursue legal action. A ban from a service should be justified, and when it exceeds the terms of serviceas I believe this situation doesit could be considered unlawful.
  • Review fromCollin S

    Date: 08/17/2024

    1 star
    F*** riot games they done ****** up my boy wukong. all he did was build a redfemption and heal us and he got low prio queue. he did this to keep the game a 4v4 instead of f****** the ame up. free my boy.
  • Review fromFaaz R

    Date: 08/16/2024

    1 star
    They banned me for so called "scripts" these false bans have been common I've spent money on this game and also my cousin has and we both got banned,******** is really bugged so like the customer support of valorant really won't do anything about it.(My username vary nice#****)(My cousins username THUNDER#GNC).
  • Review fromKohakuren S

    Date: 07/22/2024

    1 star
    RIOT GAMES is a terrible company for many reasons but now it is expanding its questionable ethics by forcing players to install their RIOT VANGUARD software that gives them complete access to everything you are doing on your PC whether you play their games or not. This is completely unacceptable and a complete violation of privacy rights. The issue is not a matter of them actually doing this but the fact that they think it is OK to have this much control over their players devices under false pretenses of "Preventing 3rd party cheats"
  • Review fromMichael R

    Date: 01/08/2024

    1 star
    I had been playing League of Legends for over 6 years when in the past year I was hit with 2 suspensions and finally a permanent ban for supposedly intentionally losing games. I have been playing video games since I was 10 years old and as someone with a mental disability I may not always win every game but I put my heart into every game I play. My win rate in League was lower than is typical with the games I play at around 40% win rate but I enjoyed the game and met a few friends along the way. I feel very unjustly dishonored at the permanent ban I have received from Riot Games as per stated I do my best in every game. Long story short if Riot Games wants to call me an inter then I have wasted every bit of time playing League and I recommend you do not do the same.
  • Review fromBenjamin B

    Date: 12/02/2023

    1 star
    I have gone through multiple accounts playing Riot's video games. They offer thousands of dollars worth of skins for sale, but give themselves the right to ban accounts purely on player performance. The money paid for these skins is then lost. I have spent hundreds on my banned accounts, and I am confident that my actions during my latest ban did not warrant a permanent suspension. During my climb to mid-elo, I came across some atrocious acts of griefing that never resulted in the player's suspension. I am no pro-player, so I believe that a poor performance is warranted here and there when I am using a new champion. Riot doesn't think so. I am very disheartened by their lack of concern for their automatic ban system, and I find their foothold on the neck of freedom of speech extremely daunting. Until my account is restored, Riot will not receive another cent from me, and I will continue to recommend that others do the same.****************************************

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