Reviews

This profile includes reviews for Curacao's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Curacao has 8 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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  Curacao

  1605 W Olympic Blvd Ste 700 Los Angeles, CA 90015-3832

• 

  Curacao

  16111 Harbor Blvd Fountain Valley, CA 92708

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  Curacao

  4200 Meadows Ln Las Vegas, NV 89107-3103

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  La Curacao

  7815 W. Thomas Rd. Phoenix, AZ 85033

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  Curacao

  3390 S 6th Ave Tucson, AZ 85713-6139

Review Details

• Review fromJennifer B

  Date: 12/20/2024

  1 star
  I received the Curacao credit card in the mail-false information and NO live person to talk to. The robot says they are closed regardless of calling during business hours. When I looked up the local store phone number and called it, a man said I was calling e commerce then transferred me into the que again. I called back and spoke with him again at the local store number - he then proceeded to say he was at the store but in the office- very strange and then he hung up on me. I am concerned about this credit card and not being able to close it or reach an authorized person.

• Review fromJASON B

  Date: 09/27/2024

  1 star
  Let someone change my information and it has an address I never lived I paid my account they give me late marks I have tried to call customer service to get this resolved no one responded back. Tried to call several phone numbers and no one picks up you push 1 to continue it just keeps replaying the same recorded line. They are not customer service friendly and made fraudulent changes to my account without my knowledge changing my address email and phone number and now they won't fix it and I can't get in contact with anyone. I will file another complaint with the ************************************. I called a month ago and the person I talked to were very rude and unhelpful. Not treated like a valued customer. I haven't used this account in years and every time I look at my credit score I have UNAUTHORIZED inquires from Curacao. BAD BUSINESS BAD CUSTOMER SERVICE

• Review fromChereise M

  Date: 08/27/2024

  1 star
  On 8/24/24 ( Saturday I made a bedroom set purchase to be delivered on 8/26/24 ( Monday ) after taking off from work for merchandise to be delivered on Monday from 10-8:00 pm there was a "NO-SHOW". **************** made it clear to me that merchandise would be delivered that day. **************** made a huge mistake while not taking her time to make sure all information was accurate. I made a call to inquire how soon would it take for merchandise to be delivered. I was told 9/26/24 and never was merchandise on a "Back-Oder" ?? **************** clearly made a "HUGE" mistake on delivery date while typing in information ??. So in order for this matter to be dealt with I have to take off work again ?? for this to be cleared up or either wait until 9/26/24 for it to be delivered. While speaking with the young lady who serviced me , it was made clear that my bedroom set would be delivered on Monday 8/26/24. She put the "Wrong" date for delivery.???????? Now tell me, who would wait until another full month 9/26/24 to have something delivered if it's not on a "Back-Order" and on top of that, it was for a "Labor Day" special. After dealing with this company for years it's time for me to cancel my business with them.??????

• Review fromJorge T

  Date: 08/23/2024

  1 star
  This company without my acknowledgement closed my credit card and never. informed me. I've been a client of theirs for the last five years. When I called to complaint, they were really rude and hostile on the phone. They were forcing me to come into the store to review my account. I do not recommend this company, and all the staff that works there are very rude and they do not believe in customer service

• Review fromJorge F

  Date: 07/06/2024

  1 star
  Scammed me of a $2,200 order in which I was promised a refund since they claim *** lost the package. Even after months of contacting with the manager and after them giving me provisional credit, they randomly email me saying the investigation was close and that they will not be refunding me my money despite having *** proof and emails stating otherwise.

• Review fromGabriela U

  Date: 06/29/2024

  1 star
  I apply to many times and they denied my credit several times y never have credit with them I have stable job and income I dont know wy I call and make the cuestin and no body have answer about

• Review fromJessica R

  Date: 06/02/2024

  1 star
  Very unhappy with the level of customer service and warranty I've received. I have made 4 major purchases with Curacao and purchased extended coverage on each. Everything breaks not soon after purchase and to date I've only seeked one replacement although all have needed replacement and I have warranty on all. The couch I bought which was almost $2k is now broken. I need help and I've made about 20 calls now no exaggeration. I even went in person all they could do for me was email the pictures I brought in and here we are 3 weeks later still no response or help. I can't find anyone in this company to help me out. At this point I want all the money I've put towards the extended warranty refunded.

• Review fromAngela F

  Date: 05/28/2024

  1 star
  Someone took a credit card out in my name I called these so called company and they couldnt provide me with any info because I didnt have the correct account number or phone number how I didnt apply for it now its lingering on my credit

• Review fromRobert N

  Date: 05/09/2024

  2 stars
  I bought a ******************** e-bike in August 2023 it worked fine for about 3 months. At that time the crank arm started coming loose. We kept tightening it over and over until it wouldn't tighten any more. The loosening and tightening had worn out the taper on the center crank. I called Curacao to get it fixed, I was instructed to call Huffy. I called and they sent me a new center crank, that I had to install. Then the motor stopped working. I checked everything and found out the rear cassette was wobbly. ***** sent me a new one, that I had to replace. Motor still does not work. I called Huffy AGAIN. Now they want photos, videos, and receipt for the bike. So ,I called the store , or so I thought. The service guy said the return policy is only 15 days and I had to deal with *****.I then asked to talk to the store manager. He said the store doesn't talk to customers, they just route you to different divisions outside the store. He said if I take it back to the store they would tell me where to take it to get it fixed. The nearest Huffy outlet is over 100 miles from me. I still owe money on this bike and it is useless. I have never dealt with a company that cared so little about customer service. If you don't stand behind the products you sell, let your customers know upfront.

• Review fromHector M

  Date: 09/22/2023

  1 star
  Estoy sumamente ******* con la Curazao porque me hicieron comprar un plan de aseguranza para mi lavadora y noms no cumplen quisiera de mandarlos por incumplimiento de contrato a mami hicieron perder $600 y no me arreglar mi mquina no recomiendo que compren productos en la ******* jams jams