Reviews

Review Details

• Review fromSam N

  Date: 11/26/2023

  1 star
  God this is the worst you would think that for military personnel they would give you quality service but instead they give you nothing the WiFi here just went out for 8 days and all they did was issue me 16 dollars I hate this service and cant wait to never need to use them again 0/100

• Review fromJason F

  Date: 11/18/2023

  1 star
  I have been unfortunate enough to be forced into a business relationship with this scam of a service since 2018. The price for the service is legitimate robbery. You will pay 55+/ month for internet that rivals dial up. The wifi barely has strength to stream ******** and you can forget about using any other electronic device for any quality experience. I have no other option than to keep forking over money to Boingo due to my current status. This is by far, the most stressful, pathetic and useless provider available. DO NOT RECOMMEND.

• Review fromWiley J

  Date: 11/16/2023

  1 star
  Worst internet service I have ever had. I paid less for gigabit fiber in remote, rural areas of the country. Now I pay $60 for 50mb/s speeds that degrade regularly and Boingo never dispatches technicians to fix issues in a timely manner. They claim that the technicians are working on restoring service, but this is a lie. I wish I had any other option. It is ridiculous that servicemembers are forced to use their service.

• Review fromNathan W

  Date: 11/16/2023

  1 star
  Boingo's service is over priced, and it remains unreliable even with the large price tag on it. It is terribly inconvenient to only have three device slots available to me despite giving them almost as much money every month as my mother pays at home for reliable, fast, and unrestricted internet service.Perhaps if military bases offered another provider in addition to Boingo, the loss of their monopoly would make them have to provide the promised service at a reasonable price.Comment submitted from my spotty-yet-more-reliable mobile data.

• Review fromEli O

  Date: 07/10/2023

  1 star
  Cannot connect to Boingo Fiber. It is so difficult to get the router connected and Ive been on the phone waiting over 30 mins. Worst $70 spent

• Review fromDavid T

  Date: 07/07/2023

  1 star
  This service is the worst Ive ever experienced. Constantly outages, and customer service isnt a huge help. Currently stationed in ***** and their reasoning was Its too hot for the servers Not only have they been here for years, but Its 89 degrees currently and the internet is still out. My building seems to be the one with the most issues and its pitiful that theyve been out for 2 days (Not to mention not getting the speeds you pay for when it does work) Would give it 0 stars if I could.

• Review fromRyan D

  Date: 06/08/2023

  1 star
  Worst internet service I have ever experienced. I had a PS4 and will would rarely ever go a game with out some sort of lag issue.

• Review fromAnthony V

  Date: 06/08/2023

  1 star
  First NY, now **. At least ********* was on top on fixing the services there. It's almost 12 hours since the wifi has been down in the whole post of ***************.

• Review fromJulian J

  Date: 06/07/2023

  1 star
  This is the only WiFi my base allows in barracks and it shuts down Atleast twice a month for hours sometimes the rest of the day. Cant do anything about it, cant switch or anything. This is my life now. If I could give it 0 stars I would.

• Review fromTrevor C

  Date: 06/07/2023

  1 star
  Horrendous service, almost $60 per month for Wi-Fi that often doesnt work, or is slow, or has outages. Quite often my very spotty cellular data is more reliable than boingo. I had to turn off boingo and utilize my slow cell service to write this review. But its really the only option, hence why theyre still in business.