Reviews

This profile includes reviews for Teleflora's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Teleflora

  11444 W Olympic Blvd Fl 3 Los Angeles, CA 90064-1535

  
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  Teleflora

  3737 NW 34th Street Oklahoma City, OK 73112

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  Teleflora Canada

  9 - 250 Shields Crt Markham, ON L3R 9W7

Review Details

• Review fromJacquie H

  Date: 07/30/2022

  1 star

  Jacquie H

  Date: 07/30/2022

  I ordered flowers for my grandmothers 90th bday 5 days beforehand. I got confirmation from them and it said flowers would be delivered 7/27. Flowers didn't arrive by that day of 7:30. I called Teleflora and they said if they aren't delivered that day they would give me 30% refund. I said it's now 8:30 at night the flowers won't be delivered. Over the next few days I had to call them to complain flowers still weren't delivered. They finally agreed to deliver flowers from another shop and at no cost. I just received email saying I wasn't getting the full amount back and the order is completely canceled. If I had known all this was going to happen I would have canceled order days ago and got flowers to her another way. It's not a common occurrence for a woman to turn 90. They completely failed in their job and the hoops I had to go through were ridiculous. DO NOT USE THEM!! They are the WORST!

  Teleflora

  Date: 08/02/2022

  Hello Jacqueline,
  
  I am truly sorry your order was never delivered. 90 is a huge milestone! I do show on your order that it was refunded in full to you on 7/23/2022 back to PayPal. I have resent the cancelation confirmation to your email address. If you have not received your refund by 8/6/2022 please contact PayPal. If you need any further assistance contact us either by phone, XXX XXX XXXX, by email at ****************@teleflora.com, or you can chat online with us. Again, I do apologize.
  
  Best regards,
  
  Sue ** Teleflora

  Jacquie H

  Date: 08/02/2022

  Yes I was told I would be given a refund, but I was also told the flowers would've been delivered everyday for 4 days. Had I known by Tuesday or Wednesday this order couldn't be filled, I would have made other arrangements. Don't confirm orders you can't do.

• Review fromDorene D

  Date: 07/28/2022

  1 star

  Dorene D

  Date: 07/28/2022

  Oh where to begin? Let's start with ordering two separate Sympathy arrangements to be sent to two different residences (but next door to each other) to only have one delivered and not the other.
  
  Continuous contact with **************** to only be told they have to check in the morning to get status. Not sure what could be the issue, but the delivery date came and went. Finally it was determined that the vase was not available. Ok florist, call, email, text, something. But nothing, no contact of any kind. They just decided to ignore my order and delivery. What kind of service is that? Especially with a Sympathy arrangement.
  
  Well, needless to say I was annoyed, upset and disappointed they delivered the arrangement two days later. The arrangement was subpar but whatever. For the mistake they provided a full refund. It's annoying but you can't teach professionalism to people. Either you have it or you don't.
  
  So, now we have a third death and yet another floral arrangement to send. So, give them one more shot. Well, here we go again. This time they cannot confirm if a delivery is made until after the 11-7pm delivery window. Ok, what about now? 7pm-what's the status? Nothing. This is on top of the delivery driver calling me since she said "I have a delivery and at gate". I gave her the recipients phone to contact. I text and asked if she made contact and got thru gates. "Yes" was the response but I have yet to receive confirmation of delivery. And the driver has not confirmed either. How hard is it to confirm a floral Delivery? This entire experience and giving them multiple chances is beyond and I'm done and over it. I will find another floral delivery service or go direct. The waste of my time fishing for a confirmation is ridiculous. Good riddance.

  Teleflora

  Date: 08/01/2022

  Hello Dorene,
  
  We are usually able to provide great coverage across the US and Canada, but regretfully we are unable to fulfill your order within our network of florists. At this time, we have cancelled your order. A refund in the amount of $110.60 has been applied to your original form of payment. Please allow 2-10 business days for this to show on your billing statement.
  
  Best regards,
  Skyler T.
  Teleflora