We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Games

Meta Store

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Games.

Reviews

This profile includes reviews for Meta Store's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Meta Store has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    1.16

    Average of 31 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Derek S

      Date: 09/17/2022

      We purchased a Meta Oculus 2 and recently ******** provided an update. Since that moment we have been unable to login to the headset, website, or application. When attempting to do so it either tells us to create a new username, which would erase all the games we purchased or informs us that our account/password are incorrect; which after speaking to multiple (and I mean multiple) representatives they can do nothing for us. They tell us to be patient, and that their technical team is working on the issue and would provide updates, but they do not and appear to do nothing to resolve this issue. Again, I have spoken with multiple tech. support individuals and they literally have no course of action into resolving this issue. Not only that but they wont refund money for the system or purchased games. Meta should be held responsible legally for disposing of hundreds of dollars and ruining hundreds if not thousands of headsets without attempting to correct these deficiencies.

    Meta Store is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.