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Business Profile

Financial Services

EarnIn

Reviews

Customer Review Ratings

4.26/5 stars

Average of 618 Customer Reviews

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Review Details

  • Review fromRoby C

    Date: 02/14/2025

    5 stars
    Comment: Peace To All!The CSA **** *. was consistent with the High Level of service, care & professionalism I've come to expect with Earnin!
  • Review fromRichard H

    Date: 02/13/2025

    5 stars
    Awesome customer service and best borrow app its literally the only one I use! **************** is always friendly helpful and quick to resolve issues , the money is always there when I need it too.
  • Review fromCrystal S

    Date: 02/12/2025

    5 stars
    Alien was very patient and came up with a solution quickly to my problem.
  • Review fromMakia P

    Date: 02/11/2025

    5 stars
    Very efficient and my inquiry was resolved quickly. This was such a great experience
  • Review fromOwen T

    Date: 02/11/2025

    5 stars
    My representative Joemel was fast, friendly and efficient with solving my problem.
  • Review fromMeagan S

    Date: 02/10/2025

    5 stars
    I had quite a few things happening with my banking. I was first notified of fraud on my bank account, which then needed to be closed. Due to that, I actually switched banking institutions. That information needed to be updated and it was a recent change, so my repay would have been affected. In addition to the new banking information, my place of work was acquired by a new company and my payroll dates were changed, along with the timing of a new pay check. It was a mess to work through and ***** was incredibly patient, timely and very kind. This application has been helpful and a relief to have. The customer service is great and I truly feel they do their best to help people. I appreciate all the help, especially in difficult situations such as this!
  • Review fromRachel C

    Date: 02/09/2025

    5 stars
    Comment: ****** *. Was very kind and patient. I had to link a new bank account, which took a lot of time with double verification from my bank.. then I had to log into my work account and take photos of my paystubs . This took a lot of time and ****** G was patient and offered detailed instructions on what I needed to do! A+++ customer service on the agents part!! Thank you
  • Review fromTerri B

    Date: 02/06/2025

    5 stars
    The representative was very informative, knowledgeable, quick, and efficient in resolving my issue.
  • Review fromChristina C

    Date: 02/06/2025

    5 stars
    Fast response and help no complications friendly and wait time was less than a minute
  • Review fromMaria T

    Date: 02/06/2025

    5 stars
    Changing banks is a hassle and the agent was very helpful with this matter. 10/10 recommend.

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