Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Financial Services

EarnIn

Reviews

Customer Review Ratings

4.26/5 stars

Average of 618 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromYesenia

    Date: 05/19/2025

    5 stars
    EarnIn is amazing app. It has help me navigate hardships during these hard times. Last agent that helped me via customer support ****** was also great, straight to the point and made my use on the app easier than what it is. Great company, great customer service, great service.
  • Review fromJames M

    Date: 05/18/2025

    5 stars
    As a long time customer, you met my needs. Highly recommended!!!!
  • Review fromKimberly R

    Date: 05/16/2025

    5 stars
    Ivy was very helpful with getting my account updated and completely open also informed me of an issue with my GPS. their customer service for everything to take care of everything in your account and let you know ahead of time that way you have no issues y'all are awesome thank you so much
  • Review fromJordan M

    Date: 05/15/2025

    5 stars
    ******** was great. She was quick, informative, and got the job done with a smile. Great work ??
  • Review fromMayer E

    Date: 05/15/2025

    5 stars
    Because he did all he can to make my needs possible. Thank you !
  • Review fromEdward B

    Date: 05/15/2025

    1 star
    Well to say I'm disappointed that they discriminate against people on disability. It's not my fault I got hurt working and I'm now on disability. But they won't take that as income which is garenteed money monthly.
  • Review fromDanielle M

    Date: 05/14/2025

    5 stars
    super helpful and very quick in responding and assisting help
  • Review fromLeeann L

    Date: 05/14/2025

    5 stars
    Customer support went above and beyond. Debits were coming out before my direct deposit so they changed my debit day and refunded the overdraft charges I accrued.
  • Review fromFlo B

    Date: 05/10/2025

    5 stars
    Both **** and **** worked hard to resolve my issue. I am completely satisfied with the results. Thank you!
  • Review fromAshley P

    Date: 05/10/2025

    5 stars
    The two was very helpful and had empathy for my situation. I use this app to get by on a monthly basis. My dad passed away and I needed to get a flight home and they moved my date. Thank you

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.