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Business Profile

Internet Services

Google, LLC

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Services.

Complaints

This profile includes complaints for Google, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Google, LLC has 42 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Customer Complaints Summary

    • 9,035 total complaints in the last 3 years.
    • 3,256 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:08/01/2022

      Type:Service or Repair Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On 6/27/2022 I purchased 2 gift cards from Target, and I was unable to redeem them on the Google Play store. I have contacted Google Play support 3 times, and provided the receipt and pictures of the gift cards as requested, and each time they say, that my card or account is invalid. I have tried another account. I tried a 2nd card.. and guess what? No go, and out more money! Just lovely, this is a scam. Target wont take the gift cards back, it literally says it on the receipt, so I am out $35 and I am very frustrated. I just want the Google Credit I payed for. I have tried calling GooglePlex, but they will not take calls. This is by far the worst customer service I have ever experienced from a Legitimate company. Going to BBB to get someone to respond is ridiculous. I hope there is a class action lawsuit so I can join it.

      Business Response

      Date: 08/25/2022

      Business Response /* (1000, 5, 2022/08/02) */
      Hello ****,

      We apologize for any frustration you may be experiencing as a result of Google products or support.

      For the best and fastest support for your concern, we encourage you to contact us directly using the specified links below:
      https://support.google.com/googleplay/answer/11564359?hl=en


      Important: Our Play Gift Card Refund Policy applies only to gifts of Google Play credit or Google Play Books purchased through Google. If your gift was purchased through a third-party retailer, contact the retailer for refund information.

      For refund requests please contact us here: https://support.google.com/googleplay/answer/2479637?hl=en

      Or for information on reporting Gift Card Scams or other abuse, please visit this page:
      https://support.google.com/googleplay/answer/9057338?hl=en

      If you have already reached out through Google Support channels, we ask that you share your most recent support inquiry ID, so we can further investigate. Thank you.

      For additional products and information, please contact us at https://support.google.com/

      Thank you,
      Phoebe
      Google Support Team


      Consumer Response /* (3000, 7, 2022/08/08) */
      (The consumer indicated he/she DID NOT accept the response from the business.)
      Their response is to go to google support, which I did.

      Here are the 3 support cases, they can investigate.

      Your Google Support Inquiry: Case ID ***************
      Your Google Support Inquiry: Case ID ***************
      Your Google Support Inquiry: Case ID ***************

      Please give either of my accounts the $35 credit that I already purchased. Having to through the BBB to get money I already purchased is ridiculous. It should be illegal for stores to carry Google Play cards if Google does not honor the credit.

      Regards,
      ****


      Business Response /* (4000, 9, 2022/08/16) */
      We have reached out to the user to further assist


      Consumer Response /* (2000, 11, 2022/08/24) */
      (The consumer indicated he/she ACCEPTED the response from the business.)
      Google finally granted me the $35 dollars in gift cards I already purchased. Sadly it took weeks, 3 google support tickets, and a ticket on the BBB to finally get it. When asked how to avoid this in the future, they stated to NOT purchase it in store... so if this is a problem, why dont they RECALL all of the bad product? Sigh.

    • Initial Complaint

      Date:08/01/2022

      Type:Customer Service Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I own a tavern in my hometown and someone took control of ********** information on Google. They changed the name on Google from *************** to just " the bar " they added a website and when you click on it it takes you to a **** website. We have made multiple attempts to have Google help us on this via email because we can't contact them by phone , with no success. I would this to be fixed and this person to not be in control of our place of business by way of google.

      Business Response

      Date: 08/09/2022

      Hello ****,

      We apologize for any frustration you may be experiencing as a result of Google products or support.

      For the best and fastest support for your concern, we encourage you to contact us directly using the specified links below:
      ************************************************************************

      To get in touch with our Google My Business team directly, please contact here: **************************************************************************** Please remember to provide the email that owns or manages the *** page.

      If you have already reached out through Google Support channels, we ask that you share your most recent support inquiry ID, so we can further investigate. Thank you.

      For additional products and information, please contact us at *******************************************

      Thank you,
      ******
      Google Support Team

    • Initial Complaint

      Date:08/01/2022

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On May 19, 2022, **************** (*************************) at Google notified me by email that G Suite was being discontinued and that I'd be required to select a Google Workspace Enterprise edition at the time of renewal. Because I was running out of storage space, I selected Google Workplace Business Standard (3T of storage) under the ****************** account and canceled my Google one $1.99 add-on (100 GB storage) under my************************* account. I emailed *********** on June 30, 2022 to make sure the 3T storage of the Business Standard would cover both accounts and that no saved data would be lost. *********** did not respond. I canceled the $1.99 plan and was subsequently notified that my Gmail storage was full. I restarted the Google one $1.99 add-on to ensure that I did not lose my files and emailed *********** on July 20, 2022 to find out what was going on. *********** did not respond. I followed up with emails on July 24th and July 28th and I have not received a response from anyone at Google as of the date and time of this Complaint.

      Business Response

      Date: 09/22/2022

      Business Response /* (1000, 5, 2022/08/02) */
      Hello ******,

      We apologize for any frustration you may be experiencing as a result of Google products or support. For the best and fastest support for your issue, we encourage you to contact us directly using the specified links below.

      https:/***********************************************************************************************************************************************************************************************************************************

      For additional products and information, please contact us at https://support.google.com/

      If you have already reached out through Google Support channels, we ask that you please share your existing Case ID, so we may further investigate.

      Please note, Suitebriar is not Google. If your inquiry involves Suitebriar customer support, we recommend escalating through them directly.

      Thank you,
      Oliver
      Google Support Team


      Consumer Response /* (3000, 7, 2022/08/08) */
      (The consumer indicated he/she DID NOT accept the response from the business.)
      I tried both of the links provided by the business and it was an endless loop of additional links that did not allow me to report the issue to the business. This BBB Complaint clearly identifies the issue. Why would I have to report it again? Clearly the business has no intent on addressing my issue.


      Business Response /* (4000, 9, 2022/08/16) */
      Hello ******!

      I'm sorry to hear the provided links did not work. Can you provide us with more details as to why they do not work so we can investigate in our end?

      In regards to your initial concern, after reviewing it I understand that you were expecting the storage from the Workspace sub subscription to be shared with your Gmail account. If that is the case then I would like to inform you that this storage can not be shared with regular ********* accounts and it only works with Workspace.

      You can learn more about how storage works here *********************************************

      Regards,

      Josue
      Google Support Team


      Consumer Response /* (4200, 11, 2022/08/25) */
      (The consumer indicated he/she DID NOT accept the response from the business.)
      If the space cannot be shared as advertised, then I want my old storage plan at the same price moving forward and a refund of the higher amount.


      Consumer Response /* (-5, 12, 2022/08/25) */
      I also just checked my website *********** and it says site not found, so my monthly price doubled, I received nothing in return, and my website is down.


      Business Response /* (4000, 14, 2022/09/01) */
      Hello ******!

      Please reach out to our support team to request a refund, you can do this through the Admin console at **************** by clicking the '?' in the top right, enter a brief description of your request, you'll get a couple of articles from our en and at the bottom of those articles you'll see the options you have to contact support.

      For more information please refer to this Help Center article https://************************************

      Regards,

      Josue
      Google Support Team


      Consumer Response /* (4200, 16, 2022/09/06) */
      (The consumer indicated he/she DID NOT accept the response from the business.)
      Per Google's BBB response and instructions, I contacted Google Workspace Support and Google refused to issue a refund. Here's the transcript from the end of my online conversation:

      ************: Thank you for that information ****** about this matter for your paying Google Workspace monthly subscription link for your domain and we cannot provide the refund for this.

      ****** *****: Is that Google's final position? If so, I will advise the BBB accordingly.

      Google Workspace Support, ************: ****** is sad to say yes.

      ****** *****: Ok. Thank you for your help.

    • Initial Complaint

      Date:07/31/2022

      Type:Service or Repair Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I submitted a photo to Google to be printed on a canvas frame. It was a picture of my three daughters. When they received the gifts there was only one daughter in the picture. Google does not provide a phone number to contact them! I have tried all of the online remedies that are listed but have not had any contact from them.I'm including a note from my bank, invoices, a scan of the finished product, and a copy of photo that I submitted to Google for printing.Thank you.

      Business Response

      Date: 08/01/2022

      Hello *******,

      We apologize for any frustration you may be experiencing as a result of Google products or support. For the best and fastest support for your issue, we encourage you to contact us directly using the specified links below.

      If you're experiencing issues with a home delivery photo print, please visit ***************************************************************************************** to contact us.

      For additional products and information, please contact us at *******************************************

      If you have already reached out through Google Support channels, we ask that you please share your existing Case ID, so we may further investigate.

      Best,
      ******
      Google Support Team

      Customer Answer

      Date: 08/17/2022

      Dear *******************,

      Thank you for your prompt response to my complaint. I would like to apologize in advance for my anger and hostility that will come through in this email. I am not angry at you.

      If Google wanted to handle this complaint promptly they would have called me or emailed me after they got the complaint from you. (or simply sent the refund, they already have all the information they need).

      The response is emblematic of how they do business. It's ironic because they started with the motto "don't be evil."

      Since they are a $1.53 trillion dollar company my $100 refund is not going to hurt them at all. They are simply of the mind that they will not provide refunds. You can contrast this to amazon. They have a function that takes three clicks and your refund is sent. It takes 30 seconds. Not the approximately hour I've spent dealing with them already.



      I've attached screenshots of the process that they gave me to get my refund. Clearly they just want the customer to jump through more hoops. I'm sorry if they're not in the order of sequence that happens when you start the process.

      The salient point is that there isn't a phone number or an email to contact an employee. You get sent to a community page. The expert is a non-google employee.

      Well, I did not include the screenshot, there is one response from an employee. The employee says "since Google photos are free I don't understand your complaint." End of response.



      Thank you so much. ***********************
      See Attachment/File: Zimbra.html

      Business Response

      Date: 09/06/2022

      Hello ******* and BBB,

      Our Support team is happy to confirm the customer has been granted a refund.
      We ask BBB to close this case.

      Thank you,
      ******
      Google Support Team

    • Initial Complaint

      Date:07/31/2022

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am a ********** licensed home inspector and I got reviews a Google reviews from my customers. I did the inspection for the customers and they left reviews and they send me a screenshot in google but Google not uploaded my reviews I do have inspection report and all details for the customer. This is not a scam reviews or fake reviews I could not get more customers because google remove genuine reviews Please advise me, how to file lawsuit against google

      Business Response

      Date: 08/01/2022

      Hi,

      We apologize for any frustration the customer may be experiencing as a result of Google products or support. For the best and fastest support for their issue, we encourage the customer to contact us directly using the specified links below. For additional products and information, please contact us at *******************************************

      If the customer has already reached out through ********************** Support channels, we ask that they please share their existing Case ID, so we can further investigate. Thank you.

      To get in touch with our Google My Business team directly, please contact here: *******************************************business/gethelp
      Please remember to provide the email that owns or manages the *** page

      Customer Answer

      Date: 08/05/2022

      (The consumer indicated he/she DID NOT accept the response from the business.)
      I cannot trust Google and I had previous google reviews missing problem and I contacted them directly and they did not solve my problem. So please you proceed my complaint

      Business Response

      Date: 08/21/2022

      Hi,

      Thanks for bringing this to our attention. I'm sorry for your recent experience. If you have a case number from your previous interaction, please feel free to share it with our team so we can gather additional examples so we can help resolve the issue at hand.

      We've emailed you to gather additional information, so we can help troubleshoot the issue.

      Please respond to case #5-3103000032993 at your earliest convenience.

      Warmest regards,

      The Google Business Profile Team

    • Initial Complaint

      Date:07/31/2022

      Type:Customer Service Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Google fiber promised reliable service when I signed up but a few weeks after signing up with them my internet was disconnected and I have had several technicians show up to my house to correct the problem just to be told there is nothing they can do and they have to have a field technician come out and replace my fiber line in the ground. Google fiber has no communication with the team that does the repairs therefore they cannot provide a time frame on when the issue will be resolved and my internet has been down for almost a week with no update. The field service technicians never show up and they just mark the issue as resolved without verifying the issue has been fixed. Google fiber needs to fix their repair process and be able to provide accurate time frames on a resolution. I have been out of work for several days because i cannot work without internet and they say they have escalated the issue but nothing has happened in over 5 days. Please fix the repair process.

      Business Response

      Date: 08/02/2022

      Hello ******,

      We apologize for any frustration you may be experiencing as a result of Google products or support.

      For the best and fastest support for your concern, we encourage you to contact us directly using the specified links below:
      **************************************************************

      If you have already reached out through Google Support channels, we ask that you share your most recent support inquiry ID, so we can further investigate. Thank you.

      For additional products and information, please contact us at *******************************************

      Thank you,
      ******
      Google Support Team

    • Initial Complaint

      Date:07/31/2022

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      GOOGLE / ******* has locked me out of my ******* account ******************* and provided no way to fix the issue. Here's the message I received: "Verify it's you: To continue your session, complete a brief verification. This extra step helps us keep your account safe by making sure it's really you. Because you're attempting a highly sensitive action, we need to be sure it's really you. At the moment, we can't. Try again from a device you normally use (like your phone or laptop) or from the location you usually sign in from. Learn more about verifying it's you".I'm using the SAME computer and same location I've been since I created this account. There's complaints about google locking people out of their account all over the internet like the ones below.******************************************************************* They have MY content which I uploaded and are preventing me from being able to access or delete any of it. GOOGLE DESERVES AN "F" RATING!

      Business Response

      Date: 08/01/2022

      Hi,

      We apologize for any frustration the customer may be experiencing because of ********************** products or support. For the best and fastest support for their issue, we encourage the customer to contact us directly using the specified links below.

      For additional products and information, please contact us at *******************************************

      If the customer has already reached out through ********************** Support channels, we ask that they please share their existing Case ID, so we can further investigate. Thank you.

      Regards,
      ******
      The Google Support Team

      Customer Answer

      Date: 08/15/2022

      (The consumer indicated he/she DID NOT accept the response from the business.)
      This is a canned response. Google isn't offering to take any action to fix the problem.

      Business Response

      Date: 08/22/2022

      Hi

      We're sorry to hear that your having issues with your ******* login.

      Please follow these Tips for recovering your account. ******************************************************************

      Regards,
      ******
      The Google Support Team

      Customer Answer

      Date: 08/24/2022

      (The consumer indicated he/she DID NOT accept the response from the business.)
      No help or resolution from google. I fixed the issue myself using suggestions I found on forums so you can close this

    • Initial Complaint

      Date:07/31/2022

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Hi! I've been using Google ads for a couple years now. To cut costs I decreased my daily budget from $12/day fo $10. This was to prevent me getting a bill over $300 which was the budget I could afford. I was contacted by my bank because google ads attempted to take $500 twice which caused my account to be closed by fraud. When I was contacted by support I spoke with ******** who was rude and unhelpful. She hung up in my face and never called back. Im not sure if its a language barrier or what but they dont seem to understand the problem. I would not have decreased but from $12 to $10 then up to $25/day. I contacted support today and was told there's no such thing as "budget recommendations" as rep claims there was. I asked multiple times to be showed where it was. Why was my selected budget ignored? Why cant anyone truly help? Why was my card charged twice? Can I not speak to someone from the US?

      Business Response

      Date: 09/07/2022

      Business Response /* (1000, 5, 2022/08/01) */
      Hi,

      We apologize for any frustration the customer may be experiencing because of Google products or support. For the best and fastest support for their issue, we encourage the customer to contact us directly using the specified links below.

      For additional products and information, please contact us at https://support.google.com/google-ads/gethelp

      If the customer has already reached out through Google Support channels, we ask that they please share their existing Case ID, so we can further investigate. Thank you.

      Regards,
      ******
      The Google Support Team


      Consumer Response /* (3000, 7, 2022/08/08) */
      (The consumer indicated he/she DID NOT accept the response from the business.)
      I have contacted them several times over the course of 2 weeks with no help. I've requested a supervisor numerous times and to date no one who actually understands me has even called.


      Business Response /* (4000, 9, 2022/08/17) */
      Hi ********,

      My name is *****, from the Ads Escalations team. I'm sorry to hear about the trouble you've had.

      I've looped in the relevant teams to look into your concern. They should reach out to you at the earliest.

      Best,
      The Google Ads team

    • Initial Complaint

      Date:07/31/2022

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We signed up for google Adwords April 2022 and ran ads for ****** We spoke with a google ad specialist which was to optimize our ad account and get us set up the correct way. On May 2nd this never happen so we paused all campaigns from future billing. To our surprise the google representative who was handling our account unpaused and started a campaign without our consent charging us $*******. The billing mistake was found by us reviewing our credit card statement as no additional business was sent our way. We need a full refund of the ******* Thank you,********************

      Business Response

      Date: 08/01/2022

      Hi *****,

      We apologize for any frustration the customer may be experiencing as a result of Google products or support. For the best and fastest support for their issue, we encourage the customer to contact us directly using the specified links below. For additional products and information, please contact us at *******************************************

      If the customer has already reached out through ********************** Support channels, we ask that they please share their existing Case ID, so we can further investigate. Thank you.

      To get in touch with our Ads team directly, please contact us via this page: *******************************************google-ads/gethelp

      Thanks,
      *******
      The BBB Core Team

      Customer Answer

      Date: 08/05/2022

      (The consumer indicated he/she DID NOT accept the response from the business.)
      We have been in tocuh with our ads representive a dozen times with no resolution hence contacting the BBB. The canned response ads to the frustraing.

      Ads account is 936-159-3792

      We have been trying to resovle this with
      *****************************
      ***********************************

      We would just like are hard earned money back!

      Thank you,

      *****

      Business Response

      Date: 08/16/2022

      Hi *****,

      My name is *****, from the Ads Escalations team. I'm sorry to hear about the trouble you've had.

      I've looped in the relevant teams to look into your concern/ They should reach out to you at the ealiest.

      Best,
      The Google Ads Team

      Customer Answer

      Date: 08/30/2022

      (The consumer indicated he/she DID NOT accept the response from the business.)
      Still no response from google ads or refund on the balance. . Account still shows closed.

      Customer Answer

      Date: 09/06/2022

      Hello,

      Still no resolve and have been charged again for 188.00

      Please resolve,

      Thank you,

      *****

      Business Response

      Date: 09/09/2022

      Hi *****,

      Our team has been trying to contact you via phone and email but haven't been able to connect. They need your approval for a credit request. Could you please share your contact number along with the timeframe to call and timezone? I'll share it with the concerned team.

      Look forward to hearing from you.

      Best,
      *****

    • Initial Complaint

      Date:07/31/2022

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Google displaying adds on free games so that it is in your face. Making it hard to concentrate on the free game.

      Business Response

      Date: 08/19/2022

      Business Response /* (1000, 10, 2022/08/03) */
      Hello ****,

      We apologize for any frustration you may be experiencing as a result of Google products or support.

      For the best and fastest support for your concern, we encourage you to contact us directly using the specified links below.
      **********************************************************

      Please note ADs shown on app games are added by the app's developer. To find the contact information for an app's developer find the app on the Google Play Store and look under Developer Information.

      Each developer provided a contact email address to help their gamers with any app related issues.


      For Play Store refund requests please contact us here: https://support.google.com/googleplay/answer/2479637?hl=en

      Or for information on reporting Gift Card Scams or other abuse, please visit this page:
      https://support.google.com/googleplay/answer/9057338?hl=en

      If you have already reached out through Google Support channels, we ask that you share your most recent support inquiry ID, so we can further investigate. Thank you.

      For additional products and information, please contact us at https://support.google.com/

      Thank you,
      Phoebe
      Google Support Team

    Google, LLC is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

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