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Social Catfish

Reviews

Customer Review Ratings

4.72/5 stars

Average of 331 Customer Reviews

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Review Details

  • Review fromRosemarie J

    Date: 06/19/2023

    5 stars
    Erin was very helpful when I couldn’t figure out why my account was closed. She stayed on the phone with me for quite a while until I was able to complete the renewal process on my own. The service itself is superb and very helpful.
  • Review fromKelly G

    Date: 06/12/2023

    5 stars
    Was quite surprised I received a return call from Erin acknowledging my request without question and refunded my subscription fee within minutes! Will use this service again because of their integrity!!! Thank you Social Catfish!!!
  • Review fromSteve K

    Date: 06/12/2023

    5 stars
    I was really having some issues using the app on their website. So I connected with a chat agent, Abraham and this fellow was so helpful and stayed in the chat to educate me about scams and scammers for over 15 minutes. Maybe even 30 minutes. He was helpful, polite, patient, kind, and thoughtful in our conversation and his support gave me a foundation for moving forward in my searches. And confidence to move forward in dating. He was phenomenal!
  • Review fromPamela D

    Date: 06/12/2023

    5 stars
    Was very pleased that they confirmed what I was thinking.
  • Review fromSteven C

    Date: 06/12/2023

    5 stars
    It work very well for me.....Erin was great when we talked.....very helpful.....
  • Review fromEDWARD T

    Date: 06/10/2023

    5 stars
    Chesca was friendly, courteous, prompt, and provided excellent service.
    She is a a true professional, and a REAL asset to your Team!
  • Review fromTony B

    Date: 06/08/2023

    5 stars
    Definitely has saved me money now and in the future.
  • Review fromRalph G

    Date: 06/07/2023

    5 stars
    Erin was very kind and personable. She was very kind and helped me 110%. We had a very wonderful conversation and she listen to me ramble on for several minutes. I wish that I could meet her in person. Thank you so much, Erin.
  • Review fromRICHARD E

    Date: 06/06/2023

    5 stars
    Love everything you folks do!!!!!!
    Let me know how I can be an Active content contributor!!!!
    Currently Working an active scammer (****** ****)
  • Review fromMarianne A

    Date: 06/05/2023

    5 stars
    Chesca was the best!! She resolved my issue quickly. Social Catfish showed me a guy I was talking to was a scammer.

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