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Social Catfish

Reviews

Customer Review Ratings

4.72/5 stars

Average of 333 Customer Reviews

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Review Details

  • Review fromRobin Q

    Date: 02/18/2024

    5 stars
    Excellent customer service, very knowledgeable and kind. Pleasure doing business!
  • Review fromStet R

    Date: 02/16/2024

    5 stars
    **** did a great job solving my login problem. I have contacted others about not being able to login, but she just looked at my account and knew exactly what the problem was. My VPN was on and, apparently, your website doesn't like using that approach. She also helped change my password to allow me to log in and then stayed with me as I learned how to navigate your website. That is really great customer service! Thank you.
  • Review fromOscar J

    Date: 02/16/2024

    5 stars
    helpful accurate information that empowered me to make the right decision
  • Review fromValerie M

    Date: 02/15/2024

    5 stars
    Excellent customer service, she took care of my needs in a speedy way.
  • Review fromTom W

    Date: 02/15/2024

    5 stars
    Spoke with **** at Social Catfish concerning a refund on my account. She assisted me and provided me with all information requested!
  • Review fromSharon P

    Date: 02/15/2024

    5 stars
    **** was a tremendous help when I called with a concern regarding a search of myself. She was very kind, interested, and responsive. I feel that I received first-rate service, and I would recommend Social Catfish, and especially ****, very heartily to anyone and everyone.
  • Review fromCharles D

    Date: 02/14/2024

    5 stars
    **** was great. She provided a solution and was willing to hold on until I was able to connect with my laptop instead of using my tablet. I wasn't sure how it would take so I said that I would get back to her if I had issues. Fortunately, her advice to go on my laptop worked.
  • Review fromKaren K

    Date: 02/13/2024

    5 stars
    **** was exceptionally helpful and I did ask several questions were answered well
  • Review fromAlan G

    Date: 02/09/2024

    5 stars
    **** was great. I told her of my concern and she offered me a more limited plan at a lower cost.
  • Review fromEvelyn P

    Date: 02/09/2024

    5 stars
    I use social catfish when I was doing online dating. It was a wonderful tool, and I absolutely loved it. Well worth the money I spent. I am now in a relationship and no longer need Social catfish. Unsubscribing was as easy as subscribing. Will use it again if I need it.

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