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Business Profile

Optical Equipment

Zenni Optical

Reviews

Customer Review Ratings

4.43/5 stars

Average of 1,107 Customer Reviews

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Review Details

  • Review fromBob S

    Date: 03/16/2025

    5 stars
    Love the fact they tint in the car so you can keep one pair on! Well done.
  • Review fromDavid W

    Date: 03/15/2025

    4 stars

    David W

    Date: 03/15/2025

    They have good prices and a lot of frame selections. They are fairly fast as well. I was disappointed with the blue blokz ******** I don't think they block blue light at all. I wish I would have gotten the amber ********

    Zenni Optical

    Date: 03/17/2025

    Thank you for your review! We are sorry to hear if the Blokz lenses are not what you were hoping for. If you would like to check your return options please reach out to us via email at *********************************** by phone at **************, via chat on our website, or on social media with your order number and we would be happy to assist you.
  • Review fromSherry P

    Date: 03/14/2025

    5 stars
    Have ordered several pair of glasses, most are great. As prescription changes the replacement of glasses is necessary and cost effective with breaking the bank.
  • Review fromJaineane H

    Date: 03/13/2025

    4 stars

    Jaineane H

    Date: 03/13/2025

    Great service and the items arrived quickly and well packaged, but both lenses and frames have gotten way more expensive than they used to be. I remember when I could get my glasses for $70, but now they cost over $200 for almost the same exact thing as before. I do like that they have added the night driving glasses to their inventory, and Im excited to purchase those next as I struggle with seeing at night, especially when roadways are wet.

    Zenni Optical

    Date: 03/17/2025

    Thank you for your review and feedback, we will pass this on to our team!
  • Review fromMelinda F

    Date: 03/13/2025

    5 stars
    My specs were exactly what I ordered and for an amazing price!
  • Review fromJulie K

    Date: 03/12/2025

    5 stars
    Zenni did a great job! They were fast and the glasses fit well and I can see so much better! Was very impressed and will definitely order from them again!
  • Review fromMalcolm F

    Date: 03/11/2025

    5 stars
    Easy to order with your prescription. You can even try them on virtually and quick delivery with amazing prices.
  • Review fromJen M

    Date: 03/11/2025

    5 stars
    Quick service. Quality product and much cheaper than purchasing at an optical place.
  • Review fromAnna P

    Date: 03/11/2025

    1 star

    Anna P

    Date: 03/11/2025

    The description of the frames that I ordered did not match what I received. This wouldn't be such a big deal given the return policy listed on their website. Unfortunately, given that they have customer service chat option not usable, they don't answer emails in a timely manner (beyond the automated email that tells you that they've received your help request), and they don't answer their phones even during their listed hours of operation, I can only hope to help others avoid the mistake I made by ordering from them. BUYER BEWARE!!

    Zenni Optical

    Date: 03/12/2025

    Thank you for your review! At Zenni we strive to provide you an ordering experience that is second to none, and we are sorry to hear that was not the case this time. We do see a return label has been sent to you, and we are happy to assist you with any future orders if you decide to give us another try. Please feel free to reach out to us via email at *********************************** by phone at **************, via chat on our website, or on social media with any questions so we can better help you.
  • Review fromNava H

    Date: 03/10/2025

    5 stars
    I really liked the product for its quality and that it met all my expectations

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