Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Optical Equipment

Zenni Optical

Reviews

Customer Review Ratings

4.44/5 stars

Average of 1,107 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromLaura C

    Date: 01/30/2025

    5 stars
    An absolute flawless and amazing service! I was skeptical at first buying online but nothing to worry about, it was perfect and the price is right!!
  • Review fromJoanetta L

    Date: 01/29/2025

    5 stars
    I love my new glasses, had ordered from eye direct had to send back very poor quality
  • Review fromPamela S

    Date: 01/27/2025

    5 stars
    love my new glasses and very affordable for a retiree!!!
  • Review fromCraig S

    Date: 01/23/2025

    5 stars
    Happy with the purchase experience and the product. Will by from Zenni again.
  • Review fromBennett P

    Date: 01/23/2025

    5 stars
    They beat literally every other company on prices and the glasses are great and of equal, if not better, quality than going to a optical center. I spent $200 at ******* on glasses, at zenni, I spent $50, and it was only $50 because I did rush shipping for $20. The glasses from zenni were genuinely just as good. They are a Godsend and are the only source for affordable and quality glasses. High recommend.
  • Review fromTina G

    Date: 01/22/2025

    5 stars
    I found the whole experience pretty easy and it was simple enough that I would purchase from Zenni again.
  • Review fromKaye M

    Date: 01/21/2025

    5 stars
    Zenni is so easy, convenient and affordable. I like the quality and the rewards program.
  • Review fromStan S

    Date: 01/18/2025

    5 stars
    Great experience a pleasure to do business with. Highly recommended
  • Review fromAshley E

    Date: 01/17/2025

    5 stars
    We ordered and received in a timely manner. The cost was so low I didnt even file with my insurance.
  • Review fromKathleen A

    Date: 01/15/2025

    5 stars
    Attractive frames and many options to choose from for all tastes.The prices are very reasonable versus going to a brick and mortar store even with ************ lens are also always correct.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.