Reviews

This profile includes reviews for Pedder Chrysler Dodge Ram Jeep of Poway's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Pedder Chrysler Dodge Ram Jeep of Poway has 2 locations, listed below.

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  Pedder Chrysler Dodge Ram Jeep of Poway

  13811 Poway Rd Poway, CA 92064-4855

  
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  Pedder Chrysler Dodge Ram Jeep of Poway

  13910 Poway Rd Poway, CA 92064-4808

  

Review Details

• Review fromRon K

  Date: 05/07/2025

  2 stars
  I was texting with a sales rep ********* about a Rebel. We were going back and forth for a few days and couldn't agree on pricing, so we ended the conversation amicably. After a couple of weeks, ******* texted me back that he can get me close to the deal I wanted, which was in the range of $700-$850/month. He said that if my credit was top tier, I would get the low end of the range. But to know for sure, he would need to run my credit. I am very reluctant about hard pulls on my credit, but he promised me that he would get me the deal if we could only run my credit. I ended up agreeing, and after running my credit, he came back with a price that was $400/month over. Apparently, the initial numbers he provided were baseless and after he ran my credit, his manager was involved and provided the real numbers. I find this type of behavior a deceptive business practice. It's one thing to provide a quote and then have it not be correct, but another when you are running a hard pull on someone's credit, which negatively impacts that person's credit score. I would be cautious transacting with this dealership.

• Review fromBasil F

  Date: 05/20/2024

  1 star
  I had the worst experience ever. Since buying my 2016 Dodge Challenger at this dealership, all service has been performed here. On April 11th I came in again for an Oil change, after waiting an unbearable 3 hrs. I went to check the service rep (not the same I checked in with) I heard him whisper to another "he is checked in as a drop off". After another I was finally ready and the service rep I did check in with, lied to my face that work got backed up....

• Review fromScot M

  Date: 10/30/2023

  5 stars
  *******, my service advisor, was friendly, courteous and professional. They listened to my concerns, addressed all the issues, performed the necessary repairs to bring my Jeep back peak performance.

• Review fromVince A

  Date: 10/19/2023

  5 stars
  Great service as usual! Service writer **** was welcoming, efficient and quickly got me in and out. Techs in lube bay were very conscientious. I watched them from customer lounge and saw that they worked efficiently and seemed to be knowledgeable in completing each step of the maintenance procedure. Liked that they double checked their work before buttoning it up. Talked with service manager *** afterwards and complimented him on his crew.

• Review fromCraig C

  Date: 10/05/2023

  5 stars
  I have been going to the Pedder location for almost 6 years and have always gotten great service. The service I received from **** was quick and easy and I appreciated the conversation.

• Review fromJeff D

  Date: 09/08/2023

  5 stars
  Switched to Pedder from *************************** for service of my Wrangler. The staff at Pedder service department has been outstanding for the past 3 years Ive used them. Friendly, attentive and very efficient. Highly recommended.

• Review fromMark W

  Date: 08/10/2023

  5 stars
  My auxiliary and engine battery were replaced and covered under warranty even though my warranty was officially expired by about a week and a half. This saved me about $800, which was a welcomed and unexpected outcome.

• Review fromTammy G

  Date: 08/09/2023

  5 stars
  I had a flat tire and the tow company told me my spare wouldn't fit. After getting tires I called and spoke with the ************** manager who asked me to bring my truck down and the spare would be looked at. Same day I went down and was seen within 10 - 15 minutes of arriving. My spare is just fine and is the correct space saver type spare for my truck. I am very happy with the immediate response to my inquiries about the spare. The entire staff has always been courteous and professional when I'm there for service but this experience deserves the compliment more than any other visit. ****************** and I appreciate it especially since I was not insulted or laughed at for making the inquiry. Thank you so much for the excellent service with my 2019 Ram ****.************

• Review fromElizabeth M

  Date: 08/08/2023

  5 stars
  The service providers at Pedder are great at what they do. All of the services performed on my vehicle were clearly explained and my service agent was able to answer any questions I had. We are still currently working through an issue with my Jeep. The Service Agent has been very responsive via Text and letting me know what steps we'll take next to resolve the issue. I feel that I am in very good hands with Pedder, which is a lot more than I can say for other Dodge/Jeep dealers in the county. I don't mind driving out of my way to take my vehicle someplace I can trust to do good work! - 2018 3L Diesel Jeep Grand Cherokee Trailhawk

• Review fromDonald C

  Date: 08/03/2023

  5 stars
  I received outstanding service thanks to ********************************* on my 2018 Dodge Ram **** Ecodiesel 60k service.