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Business Profile

Computer Hardware

Avanquest Software

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Avanquest Software's headquarters and its corporate-owned locations. To view all corporate locations, see

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Avanquest Software has 2 locations, listed below.

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    Customer Review Ratings

    1.29

    Average of 14 Customer Reviews

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    Review Details

    • Mike N

      Date: 10/13/2022

      For nearly a year, I’ve been contacting Avanquest customer support for a very annoying problem with their WebWasy software that crashes routinely every two weeks, the program has to be uninstalled and reinstalled in order to work again. Although, they have replied to every email that I have sent them and have admitted that they are aware of the issue, but have NOT offered a solution for fixing the problem yet. Many other WebEasy users also have experienced similar problems, but the company still is selling faulty product online on their website or Amazon. The problem with this product is either caused by the disconnected activation server at their site that no longer completes the activation process or they are just selling a trial version of the software. If this is the case, then it should be reported as an online Fraud.

    • Victoria F

      Date: 08/03/2022

      Not trusted business. A couple years ago I bought a few software from them along with CD for back-up if I needed to re-install it. I bought a new laptop which does not have a slot for CD. I called them and asked for assistance but they said me I should buy it again if I need to install it on my new laptop. Not fair to the customers. Operating like con artists. Lame.

    • John I

      Date: 07/17/2022

      This company does not even deserve one star. The software does not work as described. Even though, the company boasts of a policy of easy refund if the software does not work; once your money gets into their pocket, you cannot get it back. Trying to contact this company either by their own given email or by their telephone number is like going into a rabbit hole with a warren of interconnecting tracts. All the emails I sent to this company came back as daemon mails. All telephone calls for refund were being transferred from one person to the another until there is no more response. If this company does really exist, it must be a fraud. Time will catch up with it and it will financially disappear. My advice to would be customers; please avoid this company completely and do not let them steal your money. I do have all my receipts to prove what I am saying and I therefore challenge this company to contest my story and I will then post all the return daemon emails and the receipts of my purchases. **** ****** *** ***** ****** DR ** *****

    • jeanie w

      Date: 06/03/2022

      This software is a joke! Don't buy! On initial purchase it automatically renews and you get charged again within a few. Its impossible to apply for a refund because the form you complete promising to remove software goes nowhere -- the email address provided is bogus!

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