Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Industrial Supplies

Inland Empire Industrial Supplies, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Industrial Supplies.

Reviews

Customer Review Ratings

1/5 stars

Average of 71 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromJennifer M

    Date: 06/04/2025

    1 star
    They're complete con artists! They sent us a box of tools that we did not request, with an invoice for $2500. Then refused to honor the return policy printed on their invoice. On top of all that, they were extremely rude on the phone! No one should attempt to do business with this company.
  • Review fromSide Show Trucking L

    Date: 05/08/2025

    1 star
    I received an unsolicited package from this company. I did not authorize this shipment or agree to any purchase. Under 39 U.S.C. 3009, I am not obligated to pay for or return unsolicited goods, and I consider these items a gift
  • Review fromjohn s

    Date: 12/02/2024

    1 star
    Pure scam. The salesman did not notify me of the return window. Also you're not send me a return packing label. Do not do business with these people!
  • Review fromRobbie S

    Date: 11/25/2024

    1 star
    TOTAL SCAM!!!! You'll receive something that was supposed to be free . Open the box and SURPRISE you have an invoice for $600 for something that was supposed to be free. To top it off you don't even have to use or open anything that came in the package and they will not let you return it. It's really sad that a so called company tries to do this to honest hard working people. I told the lady that called me about this garbage that they call tools that I would contact my lawyer and make a formal complaint with the BBB and she proceeds to tell me go right ahead nothing will happen. The crazy part is that she's probably telling the truth. Good ole justice system.
  • Review fromChad M

    Date: 10/16/2024

    1 star
    Pure scam. The salesman did not notify me of the return window. Also you're not send me a return packing label. Do not do business with these people!
  • Review fromAnn C

    Date: 08/27/2024

    1 star
    I received a package with a drill and other various products along with an invoice over $500. None of these products were requested, ordered, nor did we ever talk to a salesperson.
  • Review fromRandy M

    Date: 06/20/2024

    1 star
    Scam, try to charge for free samples then won't let you return them and threatening with sending you to collections
  • Review fromJuan H

    Date: 06/18/2024

    1 star
    I received a call offering me free examples!! to try which I accepted so wy not? But when I received the box it was some screwdriver 1 cheap impact wrench, some hands desgreasser and a bill for $499.00+tax!!! They're targeting trucking businesses with same strategy and same Amount of money!! Every single scammed are the same even same billing
  • Review fromJESSICA S

    Date: 05/22/2024

    1 star
    This company is a complete and total scams. Whoever I spoke with is a fraud and should do prison time. It is all bait and switch. They say they will send you free samples of things. They never ask once to buy anything. So sure everyone will say yes. Then you get a bill with a box of stuff . They should be sued.
  • Review fromCody M

    Date: 04/26/2024

    1 star
    This company is a complete and total scams. ***************** who I spoke with is a fraud and should do prison time. It is all bait and switch. They say they will send you free samples of things. They never ask once to buy anything. So sure everyone will say yes. Then you get a ****** bill with a box of stuff that looks like it's been shipped ****************************************** a salvation army. They should be sued.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.