Reviews
Customer Review Ratings
Average of 42 Customer Reviews
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Review fromMandy K
Date: 12/19/2023
5 starsMandy K
Date: 12/19/2023
************************* is the best. She takes the time to help and follows through with her customers. She has taught me everything I know with Jungo and Id be lost without her help.
Jungo
Date: 12/22/2023
Thank you for taking the time to leave a review, *****! We look forward to continue working with you!Review fromArtin B
Date: 12/18/2023
5 starsI'm a big fan of Jungo. ****** especially is great to work with.. She'll take the time to walk you through complicated issues and follow up to make sure they work. Highly recommend this company.Review fromLashonte H
Date: 12/18/2023
5 starsLashonte H
Date: 12/18/2023
************************* was phenomenal with our team. She took her time and walked us through solutions to our Jungo issues and also offered suggestions to help maximize our efficiency. Love the software and love working with *****!Jungo
Date: 12/22/2023
Thank you for taking the time to leave a review, ********! We love to hear that you like our software and support team!Review fromAlbert F
Date: 12/12/2023
5 starsAlbert F
Date: 12/12/2023
I have frequently worked with ******** and Jungo and have never been disappointed with her knowledge and problem-solving abilities. They always have a solution to solve an issue. I am impressed with my Jungo CRM and highly recommend it to any mortgage professional. **************Jungo
Date: 12/22/2023
Thank you for taking the time to leave a review, ******! We love to hear that our support team has been helpful and that you enjoy using Jungo!Review fromAlejandro J
Date: 12/12/2023
5 starsAlejandro J
Date: 12/12/2023
****** is an outstanding professional who has become an indispensable asset to my team. Her exceptional technical skills, coupled with a remarkable ability to communicate complex concepts in a clear manner, set her apart. ******'s dedication, problem-solving prowess, and proactive approach have significantly enhanced processes. She may not be a direct team member; but she's a strategic partner contributing immensely to our success. In simpler terms - she is the bomb.comJungo
Date: 12/22/2023
Thank you for taking the time to leave a review, *********! We love to hear that Jungo and our support team have played a key role in your success. We look forward to continue working with you!Review fromRylan M
Date: 12/11/2023
1 starRylan M
Date: 12/11/2023
I have had nothing but trouble with this company and their Frankenstein programming built on top of Salesforce. This is what happens when you give a highschool level mechanic shop class student a ******* and ask them to tune it.Atrocious support, user interface is non existent outside of salesforce, the settings are locked out even for admins, and there are multiple duplicate locations to edit or customize settings which creates confusion and eliminates any sort of individual trouble shooting. However they do offer their services at a rate of $180 an hour to troubleshoot the problems they created in the first place. You are better off just buying salesforce and hiring your own programmer. They dont even have a portal to update or review billing. You are forced to email a support ticket and deal with their unhinged support team. Salesforce works great, whatever Jungo has slapped on top and tried to claim is a mortgage CRM is a joke. Avoid this company at all costs.Jungo
Date: 12/12/2023
Our team is dedicated to ensuring a positive experience for all our clients, and we sincerely apologize if weve fallen short of that goal. Upon thorough review of your support cases, we wanted to highlight our consistent and timely assistance on various topics such as creating reports, exporting your data, updating your settings, and more. Our support team has been diligent in guiding you through these processes via screenshare, email, and phone, meeting all your needs effectively. Regarding our *** Services, you expressed a desire to hire a developer to assist you with your account. On 08/05/22, our representative informed you about our *** Services option, and you stated you were totally fine with the consult fee. Despite opting for a freelance developer for your LOS integration, our *** Services team remained ready and willing to help when you encountered challenges in adding fields to your contact object. If you would like to share additional feedback, feel free to reach out to *************************************Review fromBarb M
Date: 12/06/2023
5 starsBarb M
Date: 12/06/2023
I always have quick responses, follow *** and great help, no matter who. Jungo is such a wonderful platform to help keep us organized and in communication with our borrowers and real estate agents. Thank you~Jungo
Date: 12/11/2023
Thank you for taking the time to leave a review, ****! We love to hear that our platform is helpful to your business and that our support team is quick to respond. We look forward to continue working with you!Review fromIgor N
Date: 12/05/2023
5 starsIgor N
Date: 12/05/2023
They are very helpful and thorough in their process. Great customer service and very prompt.Jungo
Date: 12/11/2023
Thank you for taking the time to leave a review, ****! We love to hear that our support team provides great service. We look forward to continue working with you!Review fromJustin V
Date: 12/05/2023
5 starsJustin V
Date: 12/05/2023
******************************* and the whole Jungo team have been nothing short of amazing for me and my team. Whenever I need ********, she is always there and ready to help out. She has helped me the most and we have probably spent a good 40 hours together working on every question/item I have had. I honestly couldn't have built out Jungo the way I wanted to for my staff without her help and everyone else's. They are professional, quick to respond, and most certainly knowledgeable about what's going on.Jungo
Date: 12/11/2023
Thank you for taking the time to leave a review, ******! We love to hear that our support team has been helpful! We're glad to see you're using Jungo to its full potential and we can't wait to continue working with you!Review fromStephanie P
Date: 11/30/2023
5 starsStephanie P
Date: 11/30/2023
While we have used Jungo for a number of years, more recently I have found their support to be outstanding! ****** has been my primary contact for problem solving, creating and cleaning up our CRM. He is professional, knowledgeable and an effective communicator.Jungo
Date: 12/04/2023
Thank you so much for taking the time to leave a review, *********! We love to hear that ****** and the support team have been helpful. We look forward to continue working with you!
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